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“Clean and beautiful, average service” 2 of 5 bubbles
Review of Hampton Inn Fayetteville Ar

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Hampton Inn Fayetteville Ar
Ranked #3 of 23 Hotels in Fayetteville
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean and beautiful, average service”
2 of 5 bubbles Reviewed March 10, 2013 via mobile

As a Hampton GSM, we pride ourselves on exceptional service. I felt that the service here was just average. First impressions are HUGE when walking through the door. As I walked in each time, the front desk representative was sitting in the corner reading a book and never acknowledged anyone. Walking in upon check in, I had to get her attention by saying "excuse me." I feel like every guest that walks through the door should be acknowledged. I also know that it is not standard to be sitting at the FD. Secondly, the next morning as we were eating breakfast, my girlfriend accidentally spilled some milk on the counter. The breakfast hostess tossed a rag at on the counter and said "here ya go" and walked off. Not saying that we are not responsible for cleaning up our own messes by any means, but I thought it was very rude. We did stay on an employe rate of course, but that by no reason, means that we should be treated any differently than any other guest in the hotel.

On a positive note, the hotel and room was very clean and beautiful and I particularly liked the set up of the pool area and breakfast was good.

I will always stay with Hampton if possible and we travel to Fayetteville numerous times throughout the year and I hope to have a better experience in the future.

Stayed March 2013, traveled with family
Helpful?
Thank Zach J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donna h, Front Office Manager at Hampton Inn Fayetteville Ar, responded to this review, March 14, 2013
We have no excuse for the uncommon discourtesy of these 2 employees. I can assure it will not happen again and they have been disclipined. Our apologies for what should have been a wonderful stay in the best hotel in beautiful Fayetteville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
    201
    92
    19
    7
    7
See reviews for
139
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Saint Pauls, North Carolina
1 review
5 of 5 bubbles Reviewed March 4, 2013

I was visiting the area to look at the school and this hotel was wonderful. The people were friendly and willing to help me with all of my questions. It is down the street from the University of Arkansas and right across the street form Wal-Mart. There are many places to eat near by and a Ruby Tuesday right beside the hotel.

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tenise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donna h, Front Office Manager at Hampton Inn Fayetteville Ar, responded to this review, March 7, 2013
As always , if you are coming to the University of Arkansas you are coming to the Hampton Inn of Fayetteville! We are uniquelly located to all the sites and entertainments of Fayetteville. Our staff is the best anywhere and the services we provide to our guests is always pleasant and personal. Hospitality and comfort in a truly beautiful city. At Hampton-Fayetteville we LOVE having you here!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed March 3, 2013

Stayed here this past weekend while visiting college age student at University of Arkansas. Perfectly clean, quiet, convenient location. Room/bathroom in our 4th floor room clean and well maintained. Microwave and refrigerator in room. Used the pool area facilities - clean, in good working order and plenty of towels available. Breakfast was the usual Hampton fare - plenty of it and more than adequate. Attendants worked hard to keep the food replenished for the busy weekend mornings. I accidentally broke the hairdryer in the bathroom and when I called the front desk they had a repair man up to replace it in less than 15 minutes. (Thanks,and again so sorry! ) Front desk folks were friendly and helpful. Internet worked well in the room. Will definitely stay here again!

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GeauxGirlGeaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donna h, Front Office Manager at Hampton Inn Fayetteville Ar, responded to this review, March 7, 2013
We are "the" first choice always for visitors to the University of Arkansas. All our rooms have fridges and microwaves. We believe totally in making our guest feel at home in a warm and inviting environment. At Hampton-Fayetteville we LOVE having you here!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed February 23, 2013

Great location for a college visit to the University of Arkansas. Clean, quiet, nonsmoking hotel with a wonderful breakfast! The only problem we had was that the hot tub was not working, and we didn't know it until we read the sign on the pool door. Overall it was one of the best hotels I had ever stayed in, but still disappointed about the hot tub.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 807Sharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donna h, Front Office Manager at Hampton Inn Fayetteville Ar, responded to this review, February 27, 2013
We are very proud to be the premire hotel in beautiful Fayetteville, home of the Arkansas Razorbacks! Our location plus our welcoming staff and clean and comfortable environment make us the first choice of all our many returning and first time guests! At Hampton-Fayetteville we LOVE having you here!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

This Hampton Inn is one of my favorites, and a great example of why I like this hotel line. Clean, modern, lots of little extras - like a microwave and mini fridge in every room, COMPLEMENTARY internet in the rooms, and a snack store in the lobby (with milk and microwavable entries in case you need a quick dinner and are too tired to go out). It's very conveniently located, just off the interstate, but is quiet. The staff is very friendly and professional, the beds are comfortable and the breakfast has something for everyone - whether you are on a diet or not! I stay here quite frequently to visit my son at UARK, and have never been disappointed.

Room Tip: I have never had a bad room here, but 4th floor rooms are very quiet.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donna h, Front Office Manager at Hampton Inn Fayetteville Ar, responded to this review, February 18, 2013
As alwaya we at Hampton Inn Fayetteville welcome you as family! We greet you with you a smile at the door and show you to our best room! From the time you arrive till the time you depart everything you need is at your fingertips. As in beautiful Fayetteville, Arkansas and at beautiful Hampton Inn Fayetteville, WE LOVE HAVING YOU HERE!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain Home, Arkansas, United States
Level Contributor
3 reviews
4 of 5 bubbles Reviewed February 3, 2013

Hot tub, pool and sauna were all well kept. A la Carte anemnities had a decent variety. Good desk in room. The ground floor suite was very roomy, as was the fourth floor room. We got a decent price at a great location on short notice

Room Tip: Ground floor suite was very roomy.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donna h, Front Office Manager at Hampton Inn Fayetteville Ar, responded to this review, February 5, 2013
Our suites are spacious and comfortable and our standard room are as well. We believe in making our guests comfortable in all areas of our Hotel. We are centrally located to the University of Arkansas ( Love our Razorbacks!), historic down town Fayetteville, and the fine cuisine only Fayetteville has to offer. At Hampton-Fayetteville we LOVE having you here!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shreveport, Louisiana
Level Contributor
181 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed December 21, 2012

Very impressed with hotel. Not sure if all rooms are the same but my room was HUGE! It was right when you get off the elevator on the 4th floor. Hotel lobby nice and staff was friendly. Definitely stay here again.

Room Tip: right off the elevator are HUGE rooms!
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Craig P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donna h, Front Office Manager at Hampton Inn Fayetteville Ar, responded to this review, December 26, 2012
As always we were so pleased and honored to have you stay with us! We have nine (9) different types of rooms in our modern and newly remodled Hampton Inn. With the friendliest staff and best housekeeing service in the state we can honestly say we are "home away from home" to many many business men and women throughout the United States on a weekly basis. At Hampton-Fayetteville we LOVE having you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Fayetteville Ar

Property: Hampton Inn Fayetteville Ar
Address: 915 S Krupa Dr, Fayetteville, AR 72704-7636
Phone Number:
Location: United States > Arkansas > Fayetteville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Fayetteville
#2 Family Hotel in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fayetteville Ar 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hampton Inn Fayetteville Ar Hotel Fayetteville
Fayetteville Hampton Inn

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