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“Fawlty Towers at times - very mixed experience though some excellent staff avoided a one star rating!”
3 of 5 bubbles Review of Four Seasons Hotel

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Four Seasons Hotel
Ranked #1 of 2 Hotels in Carlingford
Belfast
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Fawlty Towers at times - very mixed experience though some excellent staff avoided a one star rating!”
3 of 5 bubbles Reviewed August 18, 2013

Stayed for two nights with family to attend a wedding. Very mixed experience overall - some staff superb - others really awful. Check-in was very poor. We arrived at 1.30pm as my wife and daughter wanted to change in the hotel before the wedding ceremony at 3.30pm in Carlingford village. There was no info on the hotel website on the check in time but I thought it reasonable to assume that we would have no problems getting checked in - given that the hotel knew the time of the wedding and should have expected that guests would want to check in beforehand. But we were advised on arrival that check in time was 3pm. When it became clear that our room would not be ready even at 3pm, my wife and daughter had to change in the ladies toilets - not a particularly clean area at all incidently - as the hotel was unable to offer them anywhere at all as an alternative for them to change. Throughout our stay, some staff seemed totally disinterested in customer service - bar/night staff after the reception in particular who closed shutters/stopped music mid-tune without warning, were rude to some guests who complained and then proceeded to sit and drink away themselves behind reception. While this did not affect my family and I directly, it was a very poor ending to a wonderful day for many of our friends and did cause distress for the bride/groom/parents who wanted all their guests to enjoy themselves. However the breakfast and leisure centre staff were excellent - and the staff who served us very good food at the wedding reception and at the barbeque the following day were faultless. Carlingford is a beautiful little spot - wonderful for visitors and a perfect venue for a wedding - I'd love to be able to recommend this hotel unreservedly as just recognition for all those staff who were excellent but I'm afraid there are a few staff who bring the standard down. Thank goodness for those staff who did care during our stay and for the fact that we had many great friends around us so we still had a great time despite the "Basils".

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank The_Cuchullain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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648 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
scot in ireland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed August 13, 2013

Called in on a day trip for afternoon tea with my daughter and two granddaughters . Connor served us and couldn't have been nicer if he tried! Anything we asked for was not a problem he couldn't have been more pleasant or obliging and is surely a great asset to the hotel . We will be back !!

  • Stayed August 2013
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank piercenpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed August 12, 2013 via mobile

We stayed here recently to attend a wedding. The room cost €140 so we were expecting something really nice. What we got was out dated and seriously needed to be freshened up.
Check in was extremely slow and the staff were less than friendly. Breakfast the next day left a lot to be desired. Such a pity because carlingford is a beautiful place.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cooliob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed August 11, 2013 via mobile

Heard a lot of positive things about the hotel so was looking forward to our visit for my birthday.
The hotel has an excellent location and is within walking distance from the village itself.
We were initially put into a standard room: I was extremely disappointed;having been n the website, I had expected a higher standard. A dated TV, curtains hanging off the pole, carpet that was very ill fitted (ever had that sinking feeling with carpet? So many ripples I felt sea sick!), the bathroom was very fusty and the bed looked very saggy and had the comfort to go with it.
After a visit to reception we were moved to an executive room; this time it was lovely, great space and clean. Only downfall was no air conditioning and the shower turned into a wet room due to the divet in the bath.
We were on a package which included a meal. Only complaint here was that we weren't allowed to eat in the restaurant and had to endure a lot of swearing from off duty bar men and wedding guests. The food however was of a good standard, if a little more seasoning would have been nice.
We had a great nights sleep followed by a very hearty breakfast which I would definitely recommend.
A great positive was that the staff were so friendly and welcoming apart from our off duty chums in the bar.
The hotel has a lot of potential and obviously makes a good profit out of the wedding market; however focusing on some basic upgrades to their current rooms would really make it shine.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bubblyangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 10, 2013

Went with a group, we were initially shocked at the prices which were a bit on the steep side, but the hotel provided us with a wonderful range of food and extremely attentive waiters and waitresses who were very obliging., all in all a very pleasant experience and the selection we made actually turned out less expensive than our initial predictions.

The food is unpretentious and presented very well, I ordered toasted sandwiches, which were made fresh on the premises, I think sandwiches are a good indication of how well food is prepared, the fillings were fresh and the bread was of a good consistency.

Great location and good for groups or the solo traveller.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Etain F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kemble, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 9, 2013

Having read the reviews below I wasn't looking forward to this stay much (my wife booked it).
But just to correct a) the hotel appears to have been refurbished recently, b) there is wifi in the bedrooms (on the 2nd floor at least) c) the swimming pool is well kept and maintained.
We enjoyed the stay and thought the hotel was very good value - and Carlingford was great

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Littlemart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sligo
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed July 27, 2013

Good value three night break. Lovely location walking distance from village. The food was fabulous, friendly helpful staff served hot freshly cooked breakfasts. We had three evening meals, (compliments to the chef!!), a group of eight and not one complaint. Waiting and bar staff were lovely, friendly and helpful, particularly to some members of the group who have intellectual disabilities.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank breakaway2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel

Property: Four Seasons Hotel
Address: Carlingford, Ireland
Location: Ireland > Province of Leinster > County Louth > Cooley Peninsula > Carlingford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Carlingford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Seasons Hotel 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
4 Seasons Hotel
Four Seasons Hotel Carlingford
Four Seasons Carlingford
Carlingford Four Seasons

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