There were 12 of us in our party. Our initial perception of the hotel was that it was not of a 4 star standard. We ate in the restaurant, and despite being on a set menu, we were left waiting for 20mins before our order was taken. Dirty dishes were left on the table while waiting staff set other tables for the morning. We had a dry meal apart from the cocktail included with the menu as no drinks were offered. Eventually when we did get a chance to order drinks, it was after our mains. Wine was left unopened on the table! The service was shocking and to add insult to injury, the waiter came back looking for a tip. I had never eaten in a hotel restaurnat and not tipped until then. The following morning, the same waiter ignored us in the bar and walked away.
We had a similiar expereince with cleanig staff in the morning as Nichoillte posted. A cleaner walked into 3 of our rooms 5 mins before checkout, and dismissed our protestations rudely saying we shouldn't be there.
I completed a comment card for the General Manager. She got back to me and I emailed her a full description of our stay. This was two weeks ago and she still hasn't gotten back to me to apologise.
I would thoroughly recommend that people would pursue the cheaper option of a B&B in Carlingford rather than the hotel. It would be cheaper and would be impossible to be of a worse standard. Carlingford is a lovely town well worth the visit so it would be a shame to be put off by the over priced sub-standard "hotel'.
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- Also Known As:
- 4 Seasons Hotel
- Four Seasons Hotel Carlingford
- Four Seasons Carlingford
- Carlingford Four Seasons