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“Friendly place to stay”
Review of The Keadeen Hotel

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The Keadeen Hotel
Ranked #1 of 1 Hotels in Newbridge
Certificate of Excellence
Reviewed August 10, 2014 via mobile

Stayed here in August , welcoming staff , good food , beautiful surroundings , lovely pool , what's not to like . Will def return . One thing that seemed to go against the ethos of the place was that some guests were down for breakfast in their pyjamas ! Not what I'd expect as acceptable .

  • Stayed: August 2014
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1  Thank Campion113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keadeen_Hotel, Public Relations Manager at The Keadeen Hotel, responded to this reviewResponded August 12, 2014

Dear Campion113

Thank you for choosing the Keadeen Hotel for your stay and we are happy to hear you had a very pleasant experience. Indeed we do require full dress for our restaurant and I will certainly be looking into this.

Looking forward to having you back with us again soon.

Kind regards
Sharon

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325 - 331 of 553 reviews

Reviewed August 9, 2014 via mobile

I've just returned from a beautiful wedding. It was held in the Keadeen Hotel in Newbridge, I have to say it was exquisite! The sun shone as we entered the hotel as it had been raining heavy at the church, so when you see sunshine it cheers everyone up especially the bride and groom. The flowers outside the hotel really make an impact on the start of the day what turned out to be a fantastic family wedding, as well as the outside the inside was equally spectacular, every inch of the hotel is covered by flowers ,just what made the difference in making it feel like a million dollar wedding. When we booked in the receptionist was so nice and couldn't do enough to be welcoming, the room was luxurious ! Spotless cannot fault it one bit. The hotel itself, the different bars were lovely never left waiting to be served , staff working behind the bar were the friendliest ,so chatty and also did everything to make sure we were looked after. If I have to say one thing, that is the room itself were the reception was held omg the best I've ever seen in my life the flowers were again just breathtaking, then to top it all off, I cannot start to say that the food was absolutely top class, no one was left waiting on anything it came exactly at the same time,from start to finish brilliant, if I get to see my children marry one day it will definitely be where I would want them to be ! If you ever want great memories of the best day of your life I would recommend the Keadeen Hotel in Newbridge county kildare. Well done to all the staff and thank you for a great time

Stayed: August 2014, traveled with family
Thank lizzyphibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keadeen_Hotel, Public Relations Manager at The Keadeen Hotel, responded to this reviewResponded August 12, 2014

Dear lizzyphibbs

Firstly THANK YOU! What an amazing review and we are both honoured and humbled by your kind comments. We strive to make each and every one of our weddings unique and to ensure every detail no matter how small is covered. We are very proud of the product and service we provide and it means so much to us to receive such wonderful feedback.

We hope to welcome you to the hotel again soon.

Kind regards
Sharon

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Reviewed August 5, 2014 via mobile

Recently attended a wedding here. We were the first guests to check in and it was a positive experience from start to finish. Honestly didn't feel like I was attending a wedding as I normally don't seem to get the value but I did here. Bar staff were very friendly. They could do with adding another set of toilets in a few locations on the ground flour. It always seemed so far away and a maze to get to them. The food was expensive but it was very nice.

  • Stayed: May 2014
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1  Thank abmGalway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keadeen_Hotel, Public Relations Manager at The Keadeen Hotel, responded to this reviewResponded August 12, 2014

Dear abmGalway

Thank you for your feedback, I am delighted you had the opportunity to experience our Hotel recently for a wedding. I will be sure to pass on your kind comments to all our staff members and managment team. Just to note we have three sets of toilet facilities on the ground floor. One located close to main reception, one close to the function rooms and the remaining set closest the Ballroom.

We are very much looking forward to welcoming you back to the hotel in the near future.

Kind regards
Sharon

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Reviewed July 31, 2014

Food very pricey. Always understaffed in the restaurant. However, the bedroom was very nice as were the staff. The hotel has a great bar and beautiful gardens as well. It is a very spacious and well laid out hotel. I would return again.

  • Stayed: June 2014, traveled with family
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Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keadeen_Hotel, Public Relations Manager at The Keadeen Hotel, responded to this reviewResponded August 1, 2014

Dear ElaineM

Thank you for your feedback. I am delighted you enjoyed your stay with us and you liked your bedroom and our beautiful gardens, your kind comments are gratefully appreciated.

In terms of our restaurant, its a fine dining restaurant and we offer a tab menu every weekend. This 4 course menu offers a wide variety of starters, main courses and desserts. As standard our restaurant menu always includes premium items such as a 10oz angus sirloin steak and roast half silverhill duckling, at no extra supplement. Our chef carefully selects market fresh fish and regularly chooses rare types such as wolf fish and fresh brill. This ensures our menu is non- repetitive and offers our guests a unique dining experience every time. Taking this into consideration along with the wonderful feedback we receive on a weekly basis we feel our menu is competitively priced at €37.95.

We very much look forward to welcoming you back to our hotel in the near future.

Kind regards
Sharon

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Reviewed July 27, 2014

Attended a wedding last weekend. The room an staff for reception were top. But overnight stay was not good. Breakfast was average. Staff under pressure. Had to listen to a row with a customer and the manager while having my breakfast . No scones or yoghurt or croissants for those with a sweet tooth. Staff member just pointed where to go to find my table which was not fully set an had to ask for 2 knives. No napkins. Receptionist was not friendly an no smile or nice goodbye. Bar staff very friendly. Staff for wedding reception were excellent. Pity my overnight stay was such a bad end to a beautiful day.

  • Stayed: July 2014
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1  Thank lovelylas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keadeen_Hotel, Public Relations Manager at The Keadeen Hotel, responded to this reviewResponded July 30, 2014

Dear Lovelylas

I am very dissapointed to hear you did not have a satisfactory stay with us, this is highly unusual and it is not the level of service we strive to provide. Breakfast was indeed busy as unfortunately its human nature to try get a few extra precious minutes in bed at the weekend and therefore all the overnight guests converged on the restaurant at the same time.
We really appreciarte your feedback and we take all your comments seriously. We were aware of the issues on that day and have already implemented extra procedures ie allocating an extra breakfast room at the weekends to facilitate the influx of guests.

We hope that you will stay with us again in the near future and experience our ongoing efforts to satisfy all of our guests needs.

Kind regards
Sharon

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Reviewed July 20, 2014

Vey disappointed lately with the hotel, feel it's dated, not friendly staff, price of food for what is offered is very expensive. Menu repetitive. Small portions. Had to send chips back 3 times they were burnt sandwich on wrong bread, chips cold and coffee cold by the time a very average sandwich arrived. Toilets dated, going up to this hotel for years but feel in the past 6 months things very poorly run in all areas. Staff seem always under pressure.

  • Stayed: July 2014, traveled with family
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3  Thank 125mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keadeen_Hotel, Public Relations Manager at The Keadeen Hotel, responded to this reviewResponded July 29, 2014

Dear 125mary

Thank you for taking the time to convey your experience to us and I am very dissapointed to hear you have not enjoyed it of late. This is not the usual standard of service we strive to provide and we will be taking your feedback very seriously. I have passed your comments onto our senior managment team for review and we will investigate in detail.

If you wish to contact me directly on 045 431 666/sales@keadeenhotel.ie or on your next visit I would be happy to meet with you in person to discuss.

Kind regards
Sharon

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Reviewed July 16, 2014

My wife and I have just spent three enjoyable nights at the hotel. First impressions were of beautiful and well kept gardens and the pleasant foyer area. Found staff very pleasing, friendly and efficient. The well equipped bedroom was spacious and very clean. Perhaps more draw space would be good however.

Our biggest grip was that the bedroom was not serviced until after 4:30pm. Sadly we came back one day wanting to use the room only to see it had not been serviced.

The food – both in the bar and restaurant - was excellent. The breakfast too was well laid out and the food superb. The bar/restaurant staff we found both friendly and attentive.

Gym is well equipped with attentive staff on duty. The pool area, sauna and steam rooms are very good and clean.
Hotel very well situated for visiting the many places of interest in Co. Kildare.

Room Tip: Ask for a room on the 1st floor - quieter.
  • Stayed: July 2014, traveled as a couple
    • Value
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Thank PeterBlackmanLisburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keadeen_Hotel, Public Relations Manager at The Keadeen Hotel, responded to this reviewResponded July 17, 2014

Dear PeterBlackmanLisburn,

Many thanks for your very kind feedback on all aspects of the hotel & staff , and for your kind words about our well kept gardens, we strive to ensure all guests enjoy each part of there stay and the grounds!

We are currently looking into the room not been serviced for you on your return to the hotel with the Head of the Department, However accommodation usually do leave the stay over rooms until the afternoon as they do not like to disturb our Leisure guests to early in the day and take from the relaxation part of their getaway.

If you would like to discuss this further please do not hesitate to contact me on 045-444128

We look forward to welcoming you back to the hotel in the not to distant future ,
Kind Regards
Amanda

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Additional Information about The Keadeen Hotel

Address: Curragh Road | Ballymany, Newbridge, Ireland
Location: Ireland > Province of Leinster > County Kildare > Newbridge
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Newbridge
Price Range: $182 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Keadeen Hotel 4*
Number of rooms: 72
Official Description (provided by the hotel):
The luxury 4-star family-run Keadeen Hotel is situated in Newbridge Town and in the heart of The Thoroughbred County.Just 35 minutes from Dublin City, hotel facilities include 75 luxurious bedrooms and suites, extensive conference, occasion and wedding suites, lounge bar, AA Rosette winning restaurant, and a leisure centre with a 20m swimming pool, steam room, sauna, jacuzzi and spa treatment room. Complimenting the luxurious interiors are the extensive and beautifully manicured award winning gardens making it a total oasis of relaxation no matter whether your stay with us is for business or pleasure. Established in 1970 by the O'Loughlin family, The Keadeen Hotel is County Kildare's oldest family run hotel and has an unsurpassed reputation for delivering traditional hospitality and professional service. Located in the heart of County Kildare guests have access to the world renowned Curragh, Naas and Punchestown racecourses home to exciting racing festivals and meetings. The historic town of Kildare is close by as well as an extensive range of special interest activities including golf, motor racing at Mondello, walking, fishing and much more. Visit the many nearby houses and gardens including Castletown and the Irish National Stud's Japanese Gardens and St Fiachras Garden with wonderful shopping available at the nearby Kildare Village Chic Shopping Outlet and Whitewater Shopping Centre in Newbridge. ... more   less 
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Also Known As:
Keadeen Hotel Newbridge

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