Stayed overnight with friends. Hotel is stunning with a beautiful lobby area. Had lunch in the Kitchen Bar as our rooms were not ready. Lunch very good with excellent service. We requested 2 rooms next to each other. Four of us waited in one room which was ready first. Then there was confusion in collecting our key for the 2nd room, they appeared to have allocated it to a different name despite the fact that our credit card had been swiped for it. Sorted quickly by reception but this confusion continued in the Spa when they couldn't find my name and they still had my room in a different name. They assured me they would find my room! Spa treatment was excellent and it is a lovely area with a beautiful relaxation room. We ate in the Clubhouse - food average but again service was excellent. Some of our group had the fish and chips which was very good. Others had Thai red curry which although nice was certainly not Thai curry!!! More like chicken in a cream and tomatoe sauce. We spent a lovely night in the bar/lobby area which was very busy but we were well looked after by very pleasant bar servers. Our rooms were in the new area and were lovely but hot water was at best just warm. We had room service for breakfast in both rooms. While the breakfast was very nicely presented and looked great, everything was cold even the tea!! I brought this to the attention of the staff at check-out and in fairness she apologised and deducted the tray charge from my bill. The earlier confusion over my room continued at check-out when I discovered I had not been billed for my spa treament but my friend in the other room had! Anyway sorted quickly by efficient staff. Overall a beautiful hotel and we had a wonderful stay, just little things need attention.
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- Also Known As:
- Carton House Hotel And Golf Club
- Carton Hotel Maynooth