I stayed there recently for two nights for a meeting in the hotel. Given the reviews I wasn't overly looking forward to the trip but was more than pleased by the experience. I met a friend for dinner the first night and found an excellent menu with good quality food. The service however, was extremely slow but thankfully we weren't in a rush. The staff were very helpful & got everything correct but quite often seemed to forget we were there. Even just a walk-by occasionally would enable a customer to make eye contact if they needed something.
The breakfasts were also very tasty.
One reviewer mentioned that the bedrooms could be cold and as mine was at the end of a corridor I had to leave the air-con heating on all night.
The parking was extensive and quite clean, no sign of any bins or rubbish.
The spa was very relaxing with an excellent therapist, Eithne,.
I would have no problem returning or recommending it to anybody else.
The meeting rooms worked out quite well and had plenty of natural light.
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- Also Known As:
- Carlton Shearwater Ballinasloe
- Hotel Carlton Shearwater