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Fitzgerald's Vienna Woods Hotel
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Reviews (842)
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All reviewswedding venuewedding receptionself cateringbridal suitefunction roomdrinks receptionfrom start to finishtop classwedding guestsduty managerbeautiful hotelfollowing morninglovely touchwould highly recommend this hotelmichael magnermary annvilla
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Reviewed April 2, 2014

This gem is tucked a bit out of the way if you come in through Glanmire proper, but easily accessed from the motorway, and with the private drive off the road up a hill and surrounded by trees, it feels more secluded than it is.

The food is exceptional. While the dining area may not have astounding views like some other hotels, the myriad nooks in the dining area make eating a cozy and thoroughly enjoyable experience. As good as the food is, the service is equally so. Staff meet each request promptly and courteously, and aren't reluctant in the least to go the extra mile, even attempting to accommodate a surprisingly finicky four-year-old...and actually getting her food she would eat.

In all, I only have two complaints for this lovely property. One, the car park is a bit undersized for the amount of business they do, and two, their wireless internet scheme is atrocious. It's available at no charge, but several customers staying during the same period we visited had major difficulty getting online, and it was no small feat for even the most computer savvy.

If I were visiting while on business, I might reconsider, but for a romantic or even a family holiday, this hotel is fabulous.

Stayed: April 2014, traveled with family
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded April 4, 2014

Dear Robert K,

Thank you kindly for your comments, we are always interested in customer feedback.

We are delighted you enjoyed your stay with us, it was our pleasure looking after you.

Kind regards,

All the Team at Fitzgeralds Vienna Woods Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

We went to a wedding here last year and were really looking forward to the break away. Had dinner on the first night which was alright, but my steak was way overdone and what has now become the norm the manager didnt do a table check so i went hungry.
The wedding meal on the other hand was exceptional from start to finish. The staff are obviously well polished in banquetting and all knew their role. The speeches before dinner, which was already late for unknown reason would wreck my head as a chef, but the kitchen took it in their stride. (please dont do all the speeches if your having a late wedding, people are hungry). The bar staff during the night were fab and the residents bar staff were the friendliest i ever met. Downright professional. Had to pay for my first night manky steak on checkout but you cant expect everything, or can you?
Got an apology phonecall a couple of weeks later but that wasnt giving me my cash back.
Over all, if you live near cork book the Vienna Woods.

Room Tip: Smoking rooms are available for those who need it. They are at the back of the hotel so they are probably quieter than the healthy ones.
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank angusdoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded April 4, 2014

Dear Angusdoll,

Thank you for your kind review. We are delighted to hear you enjoyed the wedding you attended here at the hotel. We pride ourselves as being one of Corks premier wedding venues and providing the highest level of care for all our guests.

We regret the steak in the restaurant was not to your satisfaction. We take great pride in our menu and quality of dishes, having been awarded guaranteed Irish membership.

Thank you again for your feedback, we take customer direction very seriously and continuously look for ways to improve the experience for our guests.

We look forward to welcoming you back to Fitzgeralds Vienna Woods Hotel in the future.

Kind regards,

All the Team at Fitzgeralds Vienna Woods Hotel

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Reviewed March 23, 2014

Went to Vienna Woods today for a family dinner,I have to Say it was fantastic..from the service to the comfort and the homely feeling of the hotel,the food was just lovely,plenty of everything with out a doubt it has to be the best around in my opionion well done to all in vienna woods,superb.

  • Stayed: March 2014, traveled with family
    • Value
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1  Thank lexie351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded April 4, 2014

Dear Lexie351,

Dear Kinsale35,

I would like to thank you for taking time to write your kind review. We were delighted to look after you here for your recent family dinner at Fitzgeralds Vienna Woods Hotel and are glad you enjoyed yourself.

We look forward to welcoming you back in the future.


All the team at Fitzgeralds Vienna Woods Hotel

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Reviewed March 20, 2014

Thank you to all the management and staff for the most wonderful experience of Irish natural hospitality on attending my niece's recent wedding not to mention the culinary delights it was so refreshing to see friendly and courteous staff working so diligently with a constant smile on their faces. It really is a credit to the often maligned but worldwide renowned phrase céad míle fáilte to know that one can still experience this in The Vienna Woods in Glanmire it was our first visit and we can't wait to get back.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank seamus g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded April 4, 2014

Dear Seamus G,

Thank you for taking your time to write your review. Here at Fitzgeralds Vienna Woods Hotel we pride ourself on our attention to detail and our high levels of customer service so we are delighted to hear about your wonderful wedding experience with us.

It was a pleasure looking after you and the wedding party here at the hotel.

We look forward to welcoming you back through our doors in the near future.

Kind Regards,

From all the team at Fitzgeralds Vienna Woods Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014 via mobile

We stayed here for two nights this week and had a lovely stay. The room was superb and the staff extremely friendly and helpful throughout. The place is so peaceful and quiet in the mornings and only a few minutes from the city at the same time. Would definitely recommend this hotel to family and friends in a heartbeat.

Stayed: March 2014, traveled as a couple
1  Thank Stephen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded March 15, 2014

Dear Stephen O,

Many thanks for your kind comments and we are glad you enjoyed your stay with us. We’re pleased to hear that our staff were friendly and helpful as we pride ourselves on delivering excellent service and attention to detail.

Again, thank you for your recommendation and taking the time to write a review. We look forward to welcoming you through our doors again.

Kind Regards,
From all the Team at Fitzgeralds Vienna Woods Hote

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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