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Michele C
Jensen Beach, Florida

Very good hotel

Review of Hotel Ork
4.0 of 5 bubblesReviewed Jun 26, 2017
In a good location, within a block of a supermarket and gas stations. Good products in the bathroom, included a hair dryer. The restaurant and bar were very modern, food and cocktails were above average. Our room did have a refrigerator. Staff was exceptional, Icelandair lost all 4 of our bags and the staff was very helpful during our stay.
WiFi wasn't good in our room, but was very good in the lobby.
Date of stay: May 2017
Trip type: Traveled as a couple
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Ída S, sales and marketing representative at Hotel Ork, responded to this review
Responded Jul 12, 2017
Dear Michele C,

Thank you so much for your great review - we are delighted to read that you enjoyed your stay with us :)

We hope we have the opportunity to welcome you back to hotel Örk in the near future.

Warm regards,
hotel Örk team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed June 23, 2017

This was the first stop on our road trip around Iceland. Simple, clean hotel, well located and easy to find. Hotel had a pool with water slides and 2 hot tubs. It was very cold and rainy when we arrived, so we didn't get to spend too much time there, but we saw kids having fun in the pool despite the foul weather. Our rate included breakfast and it was typical European fare-cold cuts, cheeses, pastries, porridge. Bread was outstanding- as it was everywhere in Iceland. We went to see Geothermal park-- which was 3 minutes walk from the hotel and took about 5 minutes to go through.
The absolute highlight of our stay was the hike we took early next morning. It took us though geothermal valley to "hot river", where we all relaxed submerged in warm river in the middle of the stunning valley, while it was 49F outside. Beware- hike was about an hour and some of it was a little steep, but it was well worthy it!!
For dinner, we ventured out of the hotel and went to Kjot and Kunst and it was an expensive and mediocre meal in very outdated looking restaurant, so I would definitely look elsewhere.

Date of stay: June 2017
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank Kolobezko
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded June 26, 2017

Dear Kolobezko,

Thank you so much for your review. We are delighted to know that you enjoyed your stay with us, and found our location and facilities useful and convenient for your needs.

We would like to mention that we have a first class Restaurant located on the first floor. We are all about tasty and delicious food made with fresh and local ingredients along with fine as well as our feature cocktails and other spirits. You should definitely try us out next time you are in Iceland :)

We hope to have the pleasure of welcoming you back again soon!

Kind regards,
hotel Örk team

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Reviewed June 17, 2017 via mobile

The first night of our 9 night self drive tour was at the Ork Hotel. A very large hotel which can obviously cater for large groups. As a couple this did not disappoint. Reception (Jose) was welcoming and gave us a great overview of the hotel facilities- hot outside tubs and warm pool (we didn't use them). Our room was spacious, clean and comfortable.
Jose also gave us a local map and showed us where we could view/pat Icelandic horses, walk to a hot river for swimming, see local geothermal area.
We ate dinner in the dining room (not a lot of options around) - service was good as was the food. It was our first experience of buying dinner and was a little surprised by the cost - however quickly learned this is stand throughout the island. A good breakfast buffet was included in the room cost.

Date of stay: June 2017
Trip type: Traveled as a couple
Thank Granny-Mae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded June 26, 2017

Dear Granny-Mae,

Thank you so much for your review. We are delighted to know that you enjoyed your stay with us so much and were looked after so well by our amazing team.

At HVER Restaurant we put emphasis on offering both tasty and delicious food made with fresh and local ingredients. We are glad that you liked it.

Thank you again for your wonderful comments and for highlighting the level of service you received from the team. We look forward to welcoming you back in the future.

Best regards,
hotel Örk team

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Reviewed June 11, 2017

The hotel was easy to find and well-located in Hveragerdi. We only stayed for one night because we were traveling along the ring road and therefore I cannot say too much about the hotel service. The staff was friendly when we arrived, even though we arrived late (23:00). Breakfast was good, rooms were spacious enough and clean.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank OwlsUnited
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded June 26, 2017

Dear OwlsUnited,

Thank you so much for the review. We are glad to know that you liked our location, breakfast and the spacious and clean rooms.
We are also super happy to know that you received a warm welcome from our staff during check-in :)

Hope that we have the opportunity to welcome you back again in the near future.

Best regards,
hotel Örk team

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Reviewed May 22, 2017

We didn't stay here but decided to go for dinner because we didn't like restaurant Varma and the service at Frost and Fire was not great. This was one of our favorite meals in Iceland and not as expensive as others! They have a happy hour which will save on drinks. My son had the burger and loved it I had salmon which was great. Also nice vegetarian options.

Date of stay: May 2017
  • Trip type: Traveled with family
    • Location
    • Service
Thank Colleen W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded May 24, 2017

Dear mwaight5,

Thank you so much for the great review!
We are delighted to know that you & and your son enjoyed the food at HVER Restaurant - your feedback is highly appreciated.

We hope that we can welcome you back soon!

Best wishes,
HVER Restaurant team

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Reviewed April 19, 2017

Spent 2 nights here. Food was excellent at the attached restaurant Hver. The game room had table tennis, pool and chess which my children enjoyed very much. The water slides were "awesome" according to my kids. My wife and I enjoyed the hotter of the 2 hot tubs and met some very nice folks from France and the UK. Id highly recommend this hotel.

Date of stay: April 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank 314joelb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded April 24, 2017

Dear Joel B,

What a nice review :) Thank you for kind words. We are delighted that you & your family had such a great stay with us.

Thank you again for sharing your experience with us and we look forward to welcoming you again in the near future.

Warm regards,
hotel Örk team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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