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Dan K
San Mateo, California

Convenient, super friendly, with a happy hour!

Review of Hotel Ork
4.0 of 5 bubblesReviewed Apr 4, 2017
We stayed at the Hotel Ork for our first night in Iceland and were happy. It's convenient (we drove straight from the airport after flying all night and didn't have a problem), it's easy to find...And we were enthused to discover that we had arrived just as happy hour started...Serendipity!

Jose - the front desk manager - did a great job of welcoming us and of suggesting how to plan out sightseeing trip the next day. The pool looked great but wind and snowfall kept us away. :)
Date of stay: April 2017
Trip type: Traveled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this review
Responded Apr 5, 2017
Dear Dan K,

Thank you for so much for the lovely review. We are delighted to receive your praises :)
Great to know you were happy with your stay and we are looking forward seeing you again soon!

All the best,
hotel Örk crew
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed March 27, 2017 via mobile

Stayed 1 night on our south coast trip. Large hotel but felt friendly and homely. Room has all the usual facilities and is clean and spacious. Breakfast excellent in pleasant surroundings. They encourage you to make up a packed lunch from the breakfast bar for a small fee - very useful and more hotels should do it. Good views. They even have an aurora spotting wake up service.

Date of stay: March 2017
Trip type: Traveled as a couple
Thank Roger_and_Kate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded March 29, 2017

Dear Roger_and_Kate,

Thank you so much for the lovely review and for your stay.

We are delighted to read that your stay was a great one :)

We look forward to having you back again soon!

Kind regards,
hotel Örk team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 14, 2017 via mobile

We came for a 2 night stay for my boyfriends 40th birthday. The hotel entrance is fully refurbished and modern. The staff were friendly and welcoming. The hotel room was huge and had great views of the golf course. Only 45 mins from Reykjavik by car. Heated pool and sauna.

Date of stay: March 2017
Trip type: Traveled as a couple
Thank s4r4hfirth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded April 5, 2017

Dear anonymous,

Thank you so much for the review of your recent stay - we are glad to know that you were satisfied with your stay :)
Thank you again for choosing to stay with us and we look forward to welcoming you back some time.

All the best,
hotel Örk crew

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Reviewed March 11, 2017

Iceland Travel had us stay at this hotel as part of our itinerary. This hotel is old, dated and has a very funny smell to it. The breakfast which is included was absolutely terrible. I would not recommend this hotel to anyone and if you are booking with iceland travel make sure they do not put this hotel in your itinerary. This hotel maybe suggested as a mid range or comfort level but it is a budget level hotel.

Date of stay: February 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tracy N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded April 5, 2017

Dear Tracy N,

Thank you for your review of your recent stay at hotel Örk.

We are very disappointed to know that hotel Örk was not what you expected.
We would like to mention that we are in the process of refurbishing the rooms - making them more modern and stylish. Hopefully you will come back to visit us and see the change :)

Best regards,
hotel Örk crew

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Reviewed March 11, 2017 via mobile

The only way to describe this hotel is average. Only because there is nothing special but everything's clean and fine. I am here on a school trip and it's not really the type of hotel I would usually stay in. However I'm a vegan and they made me food specially which I'm very grateful for. The staff are friendly and the rooms are reasonably clean. It is very difficult to tell wether someone comes in the day and cleans it because when we came back in the evening the room looked exactly the same. More evidence of cleaning not being a top priority is we found a few chocolate bar wrappers around the room. This hotel is reasonably priced and the pool and hot tubs is one of the highlights.

Date of stay: March 2017
Trip type: Traveled with friends
Thank Georgia B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 8, 2017 via mobile

I love travelling. And I love Iceland. I will definitely come back.
I usually only write reviews when I have had an extraordinary experience. But this time I was so disappointed I need to let you know.

Hotel Örk is without a doubt the hotel in the world where I have paid the most money for the lowest standard.

I'm a foodie. Note - the pictures shown in the Profil is from the restaurant "Hver" situated in the hotel. This is NOT where you get your breakfast. Breakfast is in the 3rd floor. Yoghurts are not being cooled. Bread is toasts. Everything is precooked, from concentrate or any other way cheapest and the most easy. A huge disappointment.

Room - old, worn out. You are sleeping in a bed feeling like a bathtub that is too short. It smells old and IT IS NOISY. You can everything !!
When checking in I asked for a quiet room. I got a room in the 4th floor facing the pool. 3 out of 4 nights the hotel was full of school classes having a blast in the pool - until 22:00. And then they would "riot" the hallways as they do 😃 until 22:30-23:00.
I felt like I was in a dormitory 😞
And no - it was not possible to change rooms. Everything was booked. I asked twice !

Cleaning - why take out my used coffee cups ? I had a pair of shoes on the floor, I guess they where in the way, as they had been pushed far under the bed 😄 and the sugar I spilled on the bed side table my first night - it still sits there 🙈

The only positive thing about Örk is the staff. The guys at the reception are really nice. Although they were not at all able to help me move room.

I will go back to Iceland this summer. I will enjoy all the super delicious foods you can get everywhere. But I can be sure to say that I will. It be returning to Örk. I guess at 38 I'm a bit too old for this hotel 😳

Date of stay: March 2017
Trip type: Traveled solo
4  Thank HenrietteKildegaard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded April 5, 2017

Dear HenrietteKSvenssen,

Thank you for your review.

We at hotel Örk are disappointed to know that your stay was a total let down.
We would like to mention that we are in the process of refurbishing the rooms, making them more modern and stylish - we are very excited about it.
As you mentioned, breakfast is served on the 3rd floor. HVER is our restaurant, open to everyone. Hopefully you did get the chance to taste some of the delicious meals we have on the menu :)
We do have some school groups coming to us, most of them are well behaved kids with a presentable teacher. We are sorry if you found them to be too noisy.


Kindest regards,
hotel Örk crew

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