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“Nice enough, but not as nice as expected.”

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Best Western Inn of the Ozarks
Ranked #7 of 35 Hotels in Eureka Springs
Certificate of Excellence
Milwaukee, Wisconsin
Level Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Nice enough, but not as nice as expected.”
Reviewed September 18, 2013 via mobile

The rooms are all exterior entries. The first thing I noticed is that the carpet is filthy. The rest of the room is clean, although I noticed dust and cobwebs on the lampshades. It appears that the bathrooms have been remodeled. The bed comfort is acceptable. The a/c runs constantly, but doesn't cool the room effectively. There is no refrigerator or microwave, which is very odd these days. No breakfast is included here, but Myrtie Mae's (onsite dining) has a good breakfast from 7 to noon. The trolley line stops right at the hotel and takes you anywhere in Eureka Springs you want to go for $6, which allows you to ride all day. The covered, locked, motorcycle parking was part of the reason we picked this hotel. Upon arrival, however, we found the motorcycle parking to be tucked away at the bottom of a couple of hills at the back of the property. Our room was about as far away from our bikes as it could be, which was a large disappointment.

Our next visit to Eureka Springs will find us staying at another hotel.

Stayed September 2013, traveled as a couple
Helpful?
Thank motorcycle t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, September 19, 2013
Thank you for your review and we do appreciate your input. I have copied this to our General Manager. I do hope you will give us another try as we do appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Any
English first
Littleton, Colorado
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 17, 2013

The staff at this establishment is amazing. I needed a ground floor room, which had been requested months before our reservation had been made, but due to the fact a large number of our group showed up, the ground floor rooms had been given away before we checked in. The manager was amazing, and insisted we take the large room that was in a cabin at no extra cost to us. The staff at the closeing banquet made sure that those of us with "gluten issues" were fed with foods that would not harm us. I highly recommend staying in this establishment.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Herbnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, September 18, 2013
Thank you for your great review and we were glad that everything met your expectations and more. Please visit again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka Springs, AR, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 17, 2013

We went to Eureka Springs, Ar on a Thursday evening. Had a very nice check in, and went to our room. This is on 62 Hwy. It was very nice, close to everything downtown, plus right across the street from a zipline! We had a really nice time, plus the room was comfortable, clean and the bed had pillow tops to make it more comfortable! I would certainly go back to the Best Western!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, September 18, 2013
We are glad that everything was so nice and accommodating with your stay with us. We look forward to your next trip. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013

We were here for a conference with our infant son. All staff we met were so very accommodating and friendly. The general manager (I believe) was so nice, always remembered my sons name and even gave him a stuffed dog, which he loved! The staff gave us a great room as requested that was in the first floor (made carrying all of our baby items easy) and that faced the woods this was super quiet. Would definitely stay again if in the area!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boxer411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, General Manager at Best Western Inn of the Ozarks, responded to this review, September 17, 2013
We appreciate your review and are happy to hear you enjoyed your stay with us. Hope to see you again next trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shawnee, Oklahoma
Level Contributor
6 reviews
Reviewed September 16, 2013

Visited Eureka Springs over the weekend and was very pleasantly surprised by the hotel, Best Western Inn of the Ozarks. The rooms were spacious and very clean, the prices were reasonable and they accept dogs for $10 per night per pet. We had a room near the hot tub and pool which was really nice. It was very quiet. The pool had a great waterfall feature. This hotel also has a big creation room with pool tables, arcade games, big screen TV, etc. And the staff were very responsive and friendly. Our A/C unit went out and we called the desk to alert them around 9:00pm, the manager on duty was at the room within a couple of minutes trying to get the unit to work and realized it was beyond what he could do. He called in the maintenance man who arrived within 10 minutes and he discovered the unit needed to be replaced. He had the old one out and the new one in before 10:00pm! Very impressive! Would highly recommend this hotel to anyone staying in Eureka Springs, AR and I plan to stay there again!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 488lent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, September 17, 2013
Thank you for staying with us. I am glad all of your needs were met and with professionalism. We pride ourselves in taking care of our customers. We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 14, 2013

Enjoyed the hotel and amenities. Great room comfort and great value for a Tuesday evening. Rates went up the next day 20-30 dollars. The balcony's indicated on room description is a shared balcony. Great parking, great check-in, great small waterfall at pool. Not really a negative, just something to keep in mind, not many nearby delivery places. After hiking all day through Buffalo national river areas----preferred to eat in and relax. Nice quiet rooms, even though shared balcony. Would stay again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank laura25mae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, September 17, 2013
Thank you for staying at our hotel and for the very nice review you gave us. Hope you stop again on your next trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka Springs, Arkansas, United States
1 review
Reviewed September 11, 2013

The staff is friendly, knowledgeable and helpful. I am a frequent visitor and when I call to make a reservation, they recognize my voice which makes the process super fast and always reliable. I am greeted by name as soon as I walk in the door. The rooms are always comfortable. And the amenities are quite sufficient. Not to mention the desirable location.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jered M H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanda L, Public Relations Manager at Best Western Inn of the Ozarks, responded to this review, September 17, 2013
Thank you! We are happy you enjoy staying with us and look forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn of the Ozarks

Property: Best Western Inn of the Ozarks
Address: 207 W van Buren, Highway 62 West, Eureka Springs, AR 72632-3648
Phone Number:
Location: United States > Arkansas > Eureka Springs
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Eureka Springs
#5 Family Hotel in Eureka Springs
#5 Romantic Hotel in Eureka Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn of the Ozarks 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Inn Of The Ozarks Hotel Eureka Springs
Best Western Eureka Springs
Eureka Springs Best Western

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