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“Was not impressed especially for what we paid.”

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Best Western Eureka Inn
Ranked #5 of 35 Hotels in Eureka Springs
Certificate of Excellence
Reviewed June 17, 2013

Well we had limited choices due to booking a room for the Blues Festival weekend at the last minute but on the reviews and the pictures I guess I expected more. We paid $119 a night and with all the taxes and such it came to almost $300 for the two nights we were there. The ladies at the front desk were wonderful. We went down to the free breakfast buffet both mornings and the food was hot and good and the waitresses were wonderful also. The room I was not impressed with. It seems it was newly remodeled but they must have hired people off the street to do it. I'm a contractor and they put base trim around the ceiling, they didn't update the ceilings (still popcorn style texture), they didn't complete the trim down by the a/c, the paint was done in a sloppy manner and needed another coat in the bathroom. The nicest thing about the remodel is the new up to date bathroom sink and frig. The bed was uncomfortable for my wife but I don't mind hard beds. . . . so I'm not as unhappy as she was with the quality of sleep. Don't think we would go back for that kind of money. We could have stayed in a fancy hotel for that price down in Branson. I noticed they have several more rooms they are in the process of remodeling. They should call me to get a quality job done . . . . compared to what I could see in our room (209) they didn't care much about their quality of work. Something a popular hotel chain should look more into.

Room Tip: Rooms looking over the courtyard probably would be quieter. Lots of cyclists over this weekend stay...
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  • Stayed: June 2013, traveled as a couple
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Thank ThadH781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EurekaInn, Manager at Best Western Eureka Inn, responded to this reviewResponded June 25, 2013

Thank you for being our guest and providing your assessment of the guest room. We do take pride in our facilities and service and always welcome constructive feedback on how we can improve a guests experience of their stay with us. I invite you to come back and join us on your next visit from Monett.

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703 - 709 of 810 reviews

Reviewed June 12, 2013

We did something only a few people do in ES each year, we got married! ;) We had 75 guests travel from all over to this gorgeous little town and we set up a block for them all at the Best Western Eureka Inn.

We got married at Thorncrown, with a reception at the Crescent Conservatory, but we all stayed at the Best Western Eureka Inn and could not have been more pleased. Jed, the GM was a joy to work with when setting up our room block and making sure we had all we needed to ensure a great stay for our guests. The staff was so helpful in passing out welcome bags to our guests at check in. Everyone was so friendly. Special shout outs to Sarah and Sheila!

The rooms are very clean and comfy, the grounds are immaculate, and breakfast is so yummy! We couldn't be happier we chose this hotel as the one to stay during our wedding weekend. Thank you so much, everyone! We really appreciate all you did to make our weekend a success!

  • Stayed: May 2013
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1  Thank Sharpschruter23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EurekaInn, Manager at Best Western Eureka Inn, responded to this reviewResponded June 25, 2013

It was a fantastic pleasure to have your entire family and wedding party with us for several days. After many months of planning everything for the group went off without a hitch and it lots of smiles and laughter were taking place. I hope that you will be able to return often on your anniversary to visit our community. Best Wishes to you!

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Reviewed May 28, 2013

Our room was on the second floor. No elevator made it a little challenging getting all our stuff to the room. The rooms are spacious and clean. Breakfast was included and was very good. We had trucks and trailers and there was plenty of room in the level parking lot to leave them. Very motorcycle friendly. Pool and hot tub area was very nice. Would definitely stay here again.

  • Stayed: May 2013, traveled with friends
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1  Thank 250KathyS250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EurekaInn, Manager at Best Western Eureka Inn, responded to this reviewResponded June 3, 2013

Thank you Kathy S for stay with us during your motorcycle explorations of Eureka Springs and the Ozarks. Being able to meet the needs of the many riders that visit the area is a priority for us, such as the trailer space you mentioned and bike wash station. The breakfast is a hit among the riders as it starts their day out before heading out to explore the area. We look forward to your next visit to Eureka Springs whether it's on 2 wheels or 4!

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Reviewed May 26, 2013

our room was clean and nice and it came with breakfast. overall the hotel is kept up very well, even though it is an older hotel. the best part was the great location off the main road and the downtown shopping was just around the corner. we would stay there again. the staff were very attentive, and gave me extra pillows that i wanted.

  • Stayed: May 2013, traveled as a couple
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1  Thank TexasTravler45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EurekaInn, Manager at Best Western Eureka Inn, responded to this reviewResponded June 3, 2013

TexasTravler45 it was a pleasure to have you as our guest during your visit to Eureka Springs. The location at the entrance to downtown is part of what makes us a guest favorite along with the complimentary breakfast in the restaurant, just makes for a great way to enjoy the morning. San Antonio is a nice town and I hope that you are able to come back up for a visit in the near future. Please let us know if we may assist you in any way,

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Reviewed May 23, 2013

This Inn is located perfectly, conveniently near the little village but far enough to be peacefully quiet. The staff and the rooms were superb. Our beds were really comfortable. The eggs, crisp bacon, and biscuits with gravy were daily highlights.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Best Western
1  Thank GolfSam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EurekaInn, Manager at Best Western Eureka Inn, responded to this reviewResponded June 3, 2013

Golfsam I was pleased to hear of your great experience during your visit to Eureka Springs. Hearing that the rooms and breakfast were a big hit along with the staff is what our goals are. I hope you are able to return again soon on a future visit so that we may be of service to you again.

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Reviewed May 10, 2013

very large rooms, on fridge, very clean, very good restaurant on site, good prices,nice convention center,flat screen television, plenty of parking,very peaceful,rooms have been updated,we were there for a convention,catered meals were very good.excellent wait staff

  • Stayed: March 2013, traveled on business
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1  Thank henry d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EurekaInn, Manager at Best Western Eureka Inn, responded to this reviewResponded June 3, 2013

Thank you paulyduckduck for being our guest during your visit to Eureka Springs and for you kind remarks about our property. It is always nice to hear from our customers and look forward to hosting you again on your next visit to Eureka Springs. Please let us know how we may be of service to you again.

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Reviewed April 16, 2013

For a "modest" roadside motel, this Best Western has amazing, nice, clean and quiet rooms. No complaints in the cleanliness department, including the carpet. Room decor is very nice and new looking. Bath is small, of course, but clean and adequate. Open clothes rack on the wall (not an enclosed closet). The management is absolutely fantastic and watches out for everything and will do anything and everything to be of help! The breakfast is great (cooked to order during the week and buffet on Sat & Sun. Rooms have wifi which is fast and works perfectly. There is one computer terminal availabe for use in the lobby. Really large ourdoor pool as and large indoor spa also. So easy access off the main road thru town and easy to drive into downtown area. This is much better than most Best Westerns from my experience (cleaner, nicer, most comfortable beds and willows, ultra convenient, five star fantastic staff!) It's on my list for return trips ! No doubt about it. It deserves ALL of its star rating and MORE.

Room Tip: It has two levels and might prefer downstairs for easy come & go.
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  • Stayed: April 2013, traveled as a couple
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1  Thank paulyduckduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EurekaInn, Manager at Best Western Eureka Inn, responded to this reviewResponded May 2, 2013

Thank you paulyduckduck for being our guest during your stay and for your wonderful review and comments. It is all very much appreciated. Cleanliness is a top priority for our guests and we very much look forward to your safe return in the future so that we may have the opportunity to again provide great service to you. Until that time, safe travels to you!

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Additional Information about Best Western Eureka Inn

Address: 101 E van Buren, Eureka Springs, AR 72632-3653 (Formerly BEST WESTERN Eureka Inn)
Phone Number:
Location: United States > Arkansas > Eureka Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Eureka Springs
#4 Romantic Hotel in Eureka Springs
#7 Family Hotel in Eureka Springs
Price Range: $79 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Eureka Inn 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Located at the entrance to the downtown historic shopping district at the intersection of Hwy 62 & 23 north. Trolley service available during it's normal daytime schedule. 100% Non-smoking rooms, several small & medium size meeting rooms available for events up to 140 people.Close to several area restaurants such as Bubba's BBQ, Local Flavor, Sparkys Roadhouse restaurant & Tex-mex restaurants. Area attractions within easy driving distance. It's an easy walk to downtown as it's all downhill but remember that it's all uphill coming back, it's only about 2 blocks into downtown. We offer a variety of room types from rooms with 2 Queen beds to specialty Jacuzzi suites for that special occassion. The areas largest outdoor heated pool is also centrally located on the property and available to registered guest only.Enjoy our popular full complimentary breakfast each morning served in the Gazebo Restaurant located just off the lobby of the hotel. This is offered daily off a menu service or during busier mornings in season and most weekends a full breakfast buffet is offered. ... more   less 
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Also Known As:
Best Western Eureka Hotel Eureka Springs
Best Western Eureka Springs
Eureka Springs Best Western

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