We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Relaxation Trip” 5 of 5 bubbles
Review of Palace Hotel & Bath House Spa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Palace Hotel & Bath House Spa
Ranked #14 of 36 Hotels in Eureka Springs
Certificate of Excellence
Tulsa, Oklahoma
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Relaxation Trip”
5 of 5 bubbles Reviewed December 17, 2012

We needed a quiet get-away from real life and that is exactly what we got at the Palace. We stayed on a Sunday and Monday night. We were the only guests staying so we had the hotel completely to ourselves. All the staff was very helpful and informative. The couple's massage was wonderful and relaxing. The walk to downtown is short-about a block. It was just a perfect 2 days.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gypsyfeetx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalaceHotelBathHouse, Manager at Palace Hotel & Bath House Spa, responded to this review, December 29, 2012
We are so pleased to hear that you enjoyed your time here at the Palace Hotel and Bath House Spa. It was a real pleasure to accommodate you. Please remember that anytime you need a quiet & relaxing getaway, we will look forward to your return. Thank you and kind regards.

Farar Rose
Manager / Concierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

147 reviews from our community

Traveler rating
    107
    29
    5
    3
    3
See reviews for
4
117
5
Business
0
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
Fayetteville, Arkansas
Level Contributor
141 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed November 26, 2012

We are fans of historic properties, and the Palace is just about the perfect blend of modern amenities that still allow the historic character to shine through. We stayed over Thanksgiving, and the staff were extremely friendly and helpful. We almost had the place to ourselves, so we got an excellent price on our room.

Every room is a "suite" with a jacuzzi tub in the separate bathroom. Our king bed was enormous and extremely comfortable. Breakfast is delivered to your room when you call in the morning to request it. The fresh fruit was excellent and presented in a very lovely way.

We had the staff show us several of the other rooms so we could pick our favorite for the next time we come. Highly recommend!

Room Tip: If potential front door noise bothers you, ask for a room in the back of the hotel. They actually co...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CLK10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 4, 2012

What a wonderful weekend! The front desk staff are wonderful. Attentive and gracious without over-doing it. We had a "small" suite(#4), but it was spacious and as large as what any other hotel would call a junior suite. Cheese,crackers and champagne were waiting in the stocked minibar when we arrived. Lovely antiques and a fabulous jacuzzi tub were icing on the cake. The Palace seems out of the way, but really one is within walking distance to all of Spring Street. It's tucked away location only adds to the charm. After a great night sleep in a memory foam king size bed, breakfast was delivered to the room within moments of our call to order.
But every silver lining has a cloud. We were kept company by a few personal space respecting ladybugs. Must be the time of year. And the guests above our room sounded as if they were shod in lead soled shoes. But those are the only caveats.
All in all a fantastic stay. We are already making plans for a spring time return.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AmyBarranco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gadsden, Alabama
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 26, 2012

Just an overnight stop while passing through the area. No time for spa or really for touring the city. I was looking for an old hotel with character and that is exactly what we received. After reading comments on other hotels in the area, I took a chance on the Palace Hotel to surprise my wife.

Upon arriving, we found a beautiful, old hotel- decorated well, maintained and clean. We were met by the manager, Farar. He was courteous and helpful. We found out that we were the only guests in the entire hotel so we had our choice of rooms. Suite 7 did not disappoint us. It was big, clean and just what I was looking for.

It was a little strange when we first found out that we were the only guests and that we would be staying at the hotel alone overnight- just a new experience for us. However, Farar made sure that all of our needs were met and contact information was readily available.

After dinner at Ermilio's, we returned to the hotel and let ourselves in with the key provided. It was like coming home to our own Victorian mansion. It was great.

We rested well and breakfast was provided. Farar went beyond the call of duty. It was also fun kidding Farar into thinking I had seen the ghost of Rose Marie during the night- all in fun.

We plan on returning. This hotel will certainly be at the top of the list. Can't wait.
LGD

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LGD1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 1, 2012 via mobile

My husband and I came here for the couples works spa package for our first anniversary, it was delightful! Staff was great and the massage therapists were wonderful. We each got a mineral bath, eculyptus steam treatment, clay mask, and an hour massage. Next time we are in town I'll be booking this package again.

  • Stayed October 2012
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
3 Thank Flossem2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poteau, Oklahoma, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 26, 2012

We recently celebrated our anniversary and after much planning decided to book with the Palace. Upon arrival check-in was speedy and we felt much at home almost like we have been there before! The service was amazing and the staff is very professional. The look and feel of the Palace was very authentic and romantic, we expecially enjoyed our breakfast "Too Pretty to Eat" delivered to our room! The Spa services left us feeling refreshed and rejuvenated! Our overall stay with the Palace would be rated at 5STARS! We will recommend The Palace to anyone!

Room Tip: The room we stayed in was larger than we expected and very clean.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot Springs, Arkansas
Level Contributor
103 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed August 14, 2012

After consulting Trip Advisor, I spent time at the website of the #4 ranked Palace Hotel. I reviewed all of the room pictures and selected room #3. It was a beautiful, romantic room on the first floor. When we arrived we were told that we had been moved to #4. This is the first time that a hotel with a 72 hr cancellation policy has not honored the reserved room without offering a better room. (There were other rooms available.) Room #4 was a definite down grade. The price point was the same; the room was depressing. I did look into #3, and it was all that the pictures had indicated. I would never have booked #4. Further…after working with the controls for more than 10 minutes, we were unable to set the water temperature for the shower. Sleeping was also difficult due to the noise from the room above. As long as you are a heavy sleeper and early riser, you will be fine. On the positive side, the bed was comfortable and the breakfast (fruit & pastry) enjoyable.

Room Tip: Second floor rooms will be quieter. Do not expect to sleep in the room that you reserve.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank CTinAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalaceHotelBathHouse, Manager at Palace Hotel & Bath House Spa, responded to this review, August 17, 2012
First and foremost I would like to apologize on behalf of myself and our staff that your stay with us was anything less than 100% satisfactory. We pride ourselves on a high level of attention and service to our guests and attempt to make every effort to accommodate each guest in the best way possible. I attended you personally for breakfast and would have gladly accommodated you in any available room of your choice at no additional charge, if only I had been aware of your dissatisfaction with suite #4. We always accommodate our guests in the room they request whenever possible. Please allow me to explain that the only reason you were relocated to another room was due to a small leak from a plumbing fixture in your requested suite.

I did make every effort to resolve the matter quickly before you arrived, but alas I am not a plumber and it was on a Sunday morning, so I was unable to employ someone to make the repair before your arrival on August 12th. We do hope you will consider giving us another chance to better accommodate you in the future, and with your permission, I would like to extend to you an invitation for a nights lodging in the suite of your choice, at absolutely no charge. We do appreciate your patronage and your feedback; which has assisted us in continuing to improve and excel in our level of service and hospitality.

Sincerely,

Farar Rose
Manager / Concierge
The Palace Hotel & Bath House Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Eureka Springs hotels
0.2 mi away
1886 Crescent Hotel & Spa
1886 Crescent Hotel & Spa
#11 of 36 in Eureka Springs
4.0 of 5 bubbles 2,252 reviews
0.2 mi away
1905 Basin Park Hotel
1905 Basin Park Hotel
#10 of 36 in Eureka Springs
4.0 of 5 bubbles 1,112 reviews
0.8 mi away
Eureka Matterhorn Towers
Eureka Matterhorn Towers
#20 of 36 in Eureka Springs
4.0 of 5 bubbles 140 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Grand Central Hotel
Grand Central Hotel
#16 of 36 in Eureka Springs
4.0 of 5 bubbles 121 reviews
0.7 mi away
BEST WESTERN Inn of the Ozarks
BEST WESTERN Inn of the Ozarks
#8 of 36 in Eureka Springs
4.5 of 5 bubbles 674 reviews
1.2 mi away
Land O Nod Inn
Land O Nod Inn
#13 of 36 in Eureka Springs
4.5 of 5 bubbles 205 reviews
Show Prices
Show Prices
Show Prices

Been to Palace Hotel & Bath House Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palace Hotel & Bath House Spa

Property: Palace Hotel & Bath House Spa
Address: 135 Spring St., Eureka Springs, AR 72632
Phone Number:
Location: United States > Arkansas > Eureka Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Spa Suites
Hotel Style:
#3 Spa Hotel in Eureka Springs
#8 Romantic Hotel in Eureka Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palace Hotel & Bath House Spa 3*
Number of rooms: 8
Official Description (provided by the hotel):
Rich in history, the Palace Hotel and Bath House Spa is a National Historic Register Property, restored with extra attention to detail and serving those with a taste for the finest in unique accommodations. Plan to indulge yourself in Palace Pampering - A tradition that endures with you through time. Our Hotel Staff will ensure that your stay is relaxing, memorable and enjoyable. Our Bath House Spa will take all your stress and troubles away with a wonderful soothing mineral bath, eucalyptus steam treatment or full body massage. Join us for a night or two and we promise to take care of all your needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity and Booking.com so you can book your Palace Hotel & Bath House Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palace Hotel & Bath House Eureka Springs
Palace Hotel And Bath House Spa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing