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“Lots of Character!”

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Grand Central Hotel
Ranked #16 of 35 Hotels in Eureka Springs
Certificate of Excellence
Arkansas
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Lots of Character!”
5 of 5 bubbles Reviewed November 5, 2012

We really enjoyed the live music in the lobby in the evenings! Very talented artists and plenty of seating to sit and listen if you are not dining at Grand Taverne. We did have dinner there Saturday night and it was VERY good ~ they accommodated the gluten free needs of my husband and food was delicious! The hotel is great and (almost) everyone is so very helpful and nice. Really appreciate Dusty, the manager ~ he definitely took care of any issue that you might have very efficiently. We had purchased a GROUPON for the stay and it included discounts on massage, salon, and the restaurant ~ plus, a bottle of wine upon checkin, great value for the price~~!! The massage was great!! Heather was the therapist and very talented! Stopped in the salon and Chris was so pleasant and helpful! Had a manicure and she squeezed me in for a shampoo & style. The hotel is older, but extremely comfortable. The bed has a nice memory foam topper and it is very quiet and pleasant. Of course the hotel is historical and not new, but really has everything that you might need for a getaway. Love the location and the parking is a great plus. We did not move our vehicle the entire weekend. I really appreciate all the friendly, helpful people that make such an effort to make you feel welcome!! I love Eureka Springs & am happy to recommend this hotel!

Room Tip: The rooms are very nice ~ but bear in mind that the hotel is an older property ~ think "Europe...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank nurseparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin D, General Manager at Grand Central Hotel, responded to this review, November 7, 2012
Thank you for your review. We are pleased that you enjoyed your stay with us. It is our pleasure to make sure you have the best time possible during your stay and thank you for understanding the idiosyncrasies of a 130 year old hotel. We do make every effort to ensure a comfortable and unique lodging experience and we are very glad we have been blessed with such a wonderful staff.

Thanks again and please come back and see us sometime.

Dusty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
    64
    32
    15
    8
    6
See reviews for
19
75
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Decatur, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 18, 2012

The staff was friendly, but when checking was a older gentlment did not know what was going on.
Location was wonderful. The carpet needs replaceing i am sure was clean, but we all know after so
many years can only clean so many times. You just need to replace because still looks dirty after cleaning. I tired to seat out side on balcony but had trouble finding a chair the seat was not ripped out.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lorna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springtown, Texas
1 review
3 of 5 bubbles Reviewed September 11, 2012

We had a nice time hotel staff was friendly.
Hotels require up keep the carpet was so old in bedrooms looked like you could catch something if walked on bare foot, also area rug in living area was very dirty. Towels an bed linens were wore needed replaceing.
The atmosphere was good location wonderful.
Would like to come back if the up keep is done.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin D, Manager at Grand Central Hotel, responded to this review, September 13, 2012
Thank you for your review. We take cleanliness very seriously and just had the carpets all professionally cleaned this summer, so your claims regarding the carpet don't add up. We will make sure to inspect the linen inventory for tattered sheets and blankets as we do our best to provide clean, comfortable, and high quality bedding on our nearly new mattresses. Our housekeeping staff does deep cleaning in each room on a regular basis so "up keep" is done. We're glad the rest of your stay was pleasant and will revisit our current stringent cleaning regiment to avoid such "claims" by future guests. Thank you again for your review and I promise we will address cleanliness as we have always done and will continue to do.

Dustin Duling
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Texas, United States
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed June 24, 2012

We had a wonderful two days and nights at the Grand Central Hotel. Clean, attractive, lots of space, largest tub (jetted) I have ever seen in a motel or hotel, and wonderful hosts. One highlight was that Jerry Yester (past member of The New Christy Minstrels and The Lovin' Spoonful) played piano and sang in the lobby on Thursday night. The restaurant in the hotel is one of the best within many miles. We also had free parking which is not true at many hotels nowadays. I almost forgot to say that we had: a refrigerator, a microwave and a dishwasher. It added up to be one of our favorite places we have EVER stayed and we have stayed at m-a-n-y hotels and B&B's over the years. We look forward to going back in the future. The building is old and historic but has been restored over the years; it has a fascinating history. The furnishings are perfect for the type of building it is.

Room Tip: There are not many rooms and each one is different from the rest. There are convenient stairs (build...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Grand Central Hotel, responded to this review, June 26, 2012
Hello and thank you very much for the kind review. It was nice talking to you and hearing of your musical travels and experiences. We are glad you enjoyed yourself and look forward to seeing you again in the future. Thank you and all the best to you.

Take care.

Dustin
Grand Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

Three of my girlfriends and I stayed this past weekend (4/20-4/22) at the Grand Central Hotel in Eureka Springs. The rooms are definitely old, but that just adds to the charm of the hotel. We stayed in suite 205 and it was very large, the four of us all slept comfortably. Dustin at the front desk was very helpful with all of our questions and even helped us get all our bags up the stairs. Lindsey in the spa gave the best massage ever. Overall it was a great stay! Also enjoyed the complimentary onsite parking.

Room Tip: View the 360-degree virtual tours on their website to help choose a room that suits you-we needed a...
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  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MeganHood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin D, Manager at Grand Central Hotel, responded to this review, June 7, 2012
Thank you for the review! We are happy to host you and look forward to you returning to the Grand Central Hotel & Spa.

All the best.

Dustin Duling
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 19, 2012

The high ceilings, furnishings, and atmosphere makes us want to come back. The Bed was very comfortable and the little kitchen was a pleasant surprise. If want modern hotel don't come here. If you Want pleasant and helpful staff and old Victorian atmosphere, then this is your place to stay.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank willpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed March 19, 2012

Love staying in Historic Hotels. This one is right in the heart of the old section of Eureka Springs. Building and Lobby carry that Historic theme. Very nice restaurant on the first (lobby) level. Staff nice & efficient. We had a good stay - but - our suite left a little to be desired. The older construction & sloping floors are what we like about staying in a building over 100 years old. But somewhere/someone must have decided that the sitting room part of the suite needed a full kitchen? Understandable? Maybe if the market dictated extended stay and a family Hotel? This was neither. And the inexpensively installed circa mid-80's oak and laminate with harvest gold appliances - well - just didn't fit. I hope somewhere along the way someone sees fit to remove the kitchens, upgrade the bathrooms (similar off-period finishes) and return this to the Historic property that it's meant to be. Then it would be highly recommended and a "Grand" stay.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MJantsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin D, Manager at Grand Central Hotel, responded to this review, June 7, 2012
Thank you for your review. Sorry Suite 306 didn't meet your expectations. We have made several upgrades in the past couple of months since your stay, but the layout is pretty much set until a major renovation. Our housekeeping gets rave reviews so we know the room was immaculate and most people are completely happy with the layout. The fixtures and finishes are consistently being upgraded always with aspirations of Grand. We hope your experience overall was pleasant and that this particular and all future visits to Eureka Springs are enjoyable.

All the best.

Dustin Duling
Manager
Grand Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Central Hotel

Property: Grand Central Hotel
Address: 37 North Main Street, Eureka Springs, AR
Location: United States > Arkansas > Eureka Springs
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#13 Romantic Hotel in Eureka Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grand Central Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
The Grand Central Hotel is located in the heart of historic downtown within easy walking distance to shops, galleries and restaurants. The award winning Grand Taverne Restaurant is located on the lobby level. Onsite parking. Free WIFI. ... more   less 
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Also Known As:
Grand Central Eureka Springs

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