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“Mini Vacation” 4 of 5 stars
Review of GuestHouse Inn Swiss Holiday Resort

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GuestHouse Inn Swiss Holiday Resort
Ranked #26 of 37 Hotels in Eureka Springs
Berryville, Arkansas
2 reviews
“Mini Vacation”
4 of 5 stars Reviewed July 7, 2013

Outstanding service. Hotel manager and night front desk clerk were very helpful and knowledgeable about local restaurants. The room was very clean, modernly decorated, except for the outdated lamps that didn't really go with decor. The shower vacillated between hot and cold water. The Jacuzzi was an odd shape, making it difficult to have jets placed in back. When I arrived the air conditioner was off and room was blazing hot. The pool and pool area was very clean and much needed while waiting for room to cool down.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Peachez S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakoda B, General Manager at GuestHouse Inn Swiss Holiday Resort, responded to this review, July 16, 2013
I really appreciate your review. I am very sorry that we didn't have your room properly air conditioned upon check in, that is an issue that I have addressed with my staff, and will not happen again. I hope that we can have you back again soon so that I can properly show our commitment to fixing our mistakes. Thank you for providing your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    94
    27
    22
    9
    12
See reviews for
26
44
9
15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Oklahoma City, Oklahoma
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 5, 2013

The front lobby had plenty of info on what to do in Eureka Springs and the surrounding area. They have a real nice pool and also a Hot tub with one working jet. The breakfast waffles were to die for, delicious . The staff was very helpful and friendly. The room was nice and cool. The small refrigerator was a bonus for our travel foods. The water saver shower head was good for the environment but took a while to get all of the shampoo out of my hair.

Room Tip: Get closest to the pool to avoid a long walk
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Hightowergolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakoda B, General Manager at GuestHouse Inn Swiss Holiday Resort, responded to this review, July 16, 2013
Thank you so much for your feedback. After reading the content of your review I was glad to know that we had been a positive part of your vacation experience. I hope that we get an opportunity to provide lodging for you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 13, 2012 via mobile

Great place staff is wonderful we stayed 3 nights here on an unplanned trip to Eureka Springs November 2013. Close to road but very quite and private. Great prices too! Very clean will be staying here again.

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BeachBumn205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakoda B, Manager at GuestHouse Inn Swiss Holiday Resort, responded to this review, January 15, 2013
It pleases us to no end to know that we are a positive part of our guests vacation experiences. Thank you for the feedback and we are loking forward to having you back as soon as you are able.
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Charlotte
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 3, 2012

It was very affordable, clean. Much nicer on the inside of the rooms than it appears to be on the outside. Bought room through Hotels.com and when I confirmed it there was no room booked for me to be found. I was happy with the stay overall but would suggest you double check your reservation.

Room Tip: I got a bottom room and there was a lot of noise above me, not very peaceful.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Camary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakoda B, Manager at GuestHouse Inn Swiss Holiday Resort, responded to this review, January 15, 2013
We are so glad to be a part of your happy anniversary event. Thank you for the positive feedback, and we are looking forward to your next visit to Eureka Springs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Enfield, Connecticut
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 19, 2012

The staff was very friendly and helpful with dinner suggestions and directions. My king size bed and pillows were very comfortable. Room was clean. Breakfast was as expected for an economical, short business stay.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank blissmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakoda B, Manager at GuestHouse Inn Swiss Holiday Resort, responded to this review, November 20, 2012
We appreciate you taking the time and effort in giving us such a positive review. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, Arkansas
Level Contributor
7 reviews
5 of 5 stars Reviewed November 5, 2012

Price was just right, room was exactly how it was pictured on the website. Nice and clean, loved the bed and the flat screen tv. It was pretty tiny, gotta say that, and the bathroom was even smaller! But it was CLEAN, and the staff was extremely friendly and so very helpful! Only downside was that when I reserved the room, I did so BECAUSE it was a smoking room. When I called to confirm the day before our trip, I was told they had gone smoke-free. BUT....they did offer a free cancellation if I so chose. But I didn't, I decided it would be way too hard to find another room at such short notice. One more downside.....the walls are paper thin. But even with that, our stay was VERY pleasant, and we would definitely stay there again!!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mrsmcgee65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakoda B, Manager at GuestHouse Inn Swiss Holiday Resort, responded to this review, November 20, 2012
We are so glad that we could provide a pleasant stay, and that we could be a positive part of your vacation experience. We are looking forward to seeing you again just as soon as you make it back to Eureka Springs, Arkansas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma, United States
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed November 4, 2012

Room was clean, price was high, all room items were out of date, stains on walls, and the list goes on. It's not worth the price to stay at this hotel. Everything at this hotel is out of date. Not worth the $81+ tax a night.

Room Tip: Ask for their most up-to-date rooms.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Marcus W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakoda B, Manager at GuestHouse Inn Swiss Holiday Resort, responded to this review, November 20, 2012
We appreciate your positive words about our cleanliness, we work very hard to build and maintain strong relationships with all our wonderful guests, I am personally disappointed that you stayed in one of the last couple of rooms that have not been newly renovated over the last year, we must have been almost completely booked by the time you made your reservation. I apologize, and hope that you will give us an opportunity to earn your business back.Thanks again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GuestHouse Inn Swiss Holiday Resort

Property: GuestHouse Inn Swiss Holiday Resort
Address: 2015 E van Buren, Eureka Springs, AR 72632-8807 (Formerly Rodeway Inn Swiss Holiday Resort)
Phone Number:
Location: United States > Arkansas > Eureka Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 37 Hotels in Eureka Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestHouse Inn Swiss Holiday Resort 2*
Number of rooms: 47
Official Description (provided by the hotel):
The Guest House International Swiss Holiday Resort is centrally located with easy access to all of the shopping, festivals, and fine dining in the Eureka Springs historic district, as well as most other popular attractions. We offer friendly advice about restaurants, local nature activities, motorcycle routes and special events. You can hop on the trolley out front or walk to many of the unique destinations in Eureka Springs. Stop by and let us help you make the most of your visit. We also offer a Group Coordinator and Event Planner for all your wedding, party, family reunion and special group needs. ... more   less 
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Also Known As:
Rodeway Inn Swiss Holiday Hotel Eureka Springs
Rodeway Inn Eureka Springs
Eureka Springs Rodeway Inn

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