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“Rip off motel”
Review of Thurman's Lodge

Thurman's Lodge
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Thurman's Lodge
Ranked #33 of 35 Hotels in Eureka Springs
Lewistown, Illinois
2 reviews
“Rip off motel”
Reviewed June 23, 2010

The motel my husband and I wished to stay at was full, so on that motel's recommendation we stayed here. Big mistake! The rooms were clean. (Thanks to the owners wife, who was very, very sweet and nice.) However the entire place was very dated. The sheets were old and stained in spots, the shower door was broken, and the carpet felt grungy and matted, even though it had been vacuumed. The noise from the plumbing was the main problem. Anytime someone in any of the surrrounding rooms turned on the sink or shower or flushed the toilet it sounded like it was in the room with you! This was especially annoying at 2:30 in the morning when everyone coming in from the bars decided to take a shower. We booked for two nights, fully expecting to stay despite the noise, but a family problem came up and we were forced to leave town early.(We didn't even get to go on the ghost tour- the reason for our trip in the first place!) We talked to the owner to see if we could get a portion of our money back and were told that since it was past check out time and he had no one there to clean the room he didn't think there was anything he could do. He said he had our information and would try to do something. We said we understood and that even a partial reimbursment would be great. On our way out we noticed that the owners wife was still cleaning rooms, so he obviously had lied about having someone there to clean. Later that evening we were curious so we called to see if they had any open rooms and we were told they were full, so they apparently had no problem booking the room. We were not reimbursed. My problem with this comes after talking to other people who had similar situations. All of them said that they had always received some money back. I feel the owner took advantage of our situation, feeling that since he probably wouldn't ever see us again, why not? There are lots of nicer places in Eureka Springs, my advice is to drive past Thurman's Lodge.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy67-69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
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English first
Litchfield, Illinois
Level 6 Contributor
197 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed June 9, 2010

booked 4 nights, after sleeping there 1 night, tried to get money back. because rooms were dirty. owner would not give money back. was put in room in back of motel.more like a basement, it was not clean, there was a dehumidifier in the room, so that tells you the room was damp. smelled like mold and ciggerettes. covered up the pillows with towels cause they looked filthy.. found spider in the bed too. our bodys felt wet while sleeping because of the humidity in the room. owner told me rooms fill up fast, so book all your nights. we did. did not fill up. felt scammed. 72 hour cancel policy. TRAVELERS BEWARE!!! DONT STAY HERE!!!!!!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darla F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Thurman's Lodge

Property: Thurman's Lodge
Address: 163 E van Buren, Eureka Springs, AR 72632-8801
Location: United States > Arkansas > Eureka Springs
Amenities:
Swimming Pool
Hotel Style:
Ranked #33 of 35 Hotels in Eureka Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Thurman's Lodge 2*
Number of rooms: 39
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