My husband and I did a spur of the moment getaway. Literally, 30 minutes after deciding to take off for the night I booked our stay. 10 minutes after I booked I got a text from Judy replying to my question in my online booking. I then asked her for dining recommendations in my text response and she immediately called me. We chatted about where to get take-out and she explained a bit further of how we would self-check in since the office was closed due to Covid19. We hung up and not 5 minutes later she called again to let me know she had spoken to the owner(?) who wanted us to be moved to one of their best cabins because there was a view of the lake from the hot-tub. A complimentary upgrade of course. We drove 4+ hours there from Hot Springs and it was nothing short of sublime. Gorgeous views from up high of the lake and mountains beyond. We had 6 or 7 deer grazing leisurely on the lawn below our deck. It was unseasonably chilly and we had a fire going all evening (and again at dawn when I awoke at 5:30 to watch the sunrise). The cabin itself was so spotless - I never walk around barefoot except at home - I was barefoot while in the cabin. We never did get to enjoy the hot-tub but it was MASSIVE and had a picture window the size of the wall next to it overlooking the lake and mountains. Judy's attention and graciousness were exceptional. As a luxury hotel owner, I know a bit about excellent guest attention and service - she epitomized it. I called her at one point while almost to the cabin because we were momentarily lost, and got voicemail. We were able to figure out our mistake but she called back within 90 seconds of missing my call to make sure we were okay. This place is a slice of heaven and we will return - for longer than 15 hours next time :) . Could not recommend it more highly. -Nancy & Sam
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