This was our second year in this hotel and there will probably be a third one. Helpful and warm staff both at the front desk and in the restaurant. Great location for skiers. Well-maintained premises.
Only two suggestions: please stop using those plastic covers for the mattresses (cotton works the same) and secondly, how about specifiying what kind of room are you getting at the time of booking? Some rooms look at the inner yard while most of them look at the street, some of the them have a balcon, others are at the penthouse. It would be great to choose beforehand and avoid disappointments at the time of arrival. This could be done on a first-come first-served basis.
This year we noticed cutbacks on the restaurant. Breakfast is fine but dinner is ... well, it is food to keep you going. Anyway it's great you don't have to worry about gaining weight because you won't be tempted.
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