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“Excellent location. Excellent service”

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Hotel De Les Pistes
Ranked #14 of 33 Hotels in Pas de la Casa
Crayford, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent location. Excellent service”
Reviewed January 19, 2014 via mobile

The Hôtel De Les Pistes is perfect if you're wanting to stay in a hotel that makes you're skiing holiday 10x simpler! It is located just at the bottom of the main Pas piste and the blue run chair lift 'Solana'. The hotel offers a communal locker for you skis and boots, unfortunately it's not heated so I would suggest taking your boots to the room to dry off over night.
Ron and Pascal made the stay at the De Les Pistes very smooth. They bent over backwards to accommodate for everyone. Bar prices in the hotel are very reasonable. The dinners were in the neighbouring restaurant 'El Marselles' (reviewed separately) and were hearty 3 course meals every night which is well needed after a long day of skiing/boarding.
The rooms are cleaned and mopped daily with fresh towels on request. This is the second time I've stayed in this hotel and I will be returning next season!
The only negative/tip that I would give is to stay in a mountain facing room otherwise you get all the noise from the clubbers at 2am. Also the hotel isn't very sound proof; you can hear every door open and close regardless of the floor you're staying on. However this would not stop me from returning! Hope this review helps anyone looking up a place to stay whilst in Pas De Le Casa!

Stayed January 2014, traveled with friends
Helpful?
5 Thank Jack A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 3, 2014

Many thanks to Ron and Pascal for being perfect hosts and attending to all our requests. Hotel is very family friendly and suited our family party of six. Would recommend this accommodation and location to everybody who wants an awesome family skiing holiday with little hassle. Never thought of Andorra as a good place to ski, however I was wrong to think this. It has been perfect. I will definitely be back as a first choice ahead of France and Austria. Ski schools have been amasing, all of my 4 kids have progressed more than I've ever seen before at Ecole ski francais on past holidays. Special thanks to the kindergarten that has helped my 5 1/2 year old daughter progress to skiing snow plough with confidence and enable us to take her down the blue runs. Andorra-5 stars....Pas de la Casa-5 stars....Hotel des le pistes-5 stars.....and finally Crystal Ski-5 stars, thank you for organising such an amazing ski holiday. We are seasoned skiers who have between us 50 years of skiing holidays. We together agree this to be one of the best ever. See you again in the future
...The Blake Family.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank blakeatthesmithy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed December 30, 2013

Just spent a week here at the beginning of the 2013 ski season- we are planning on booking same place next year.
In 2012 we visited Pas De La Casa and stayed further away from the slopes. So when we found this hotel we felt that it would be nearer- which at a 2 minute walk- couldn't be nearer to the slopes and the lifts.
The hotel is clean, the room overlooked the slopes, hills and lifts.
And the staff- including Ron Weasley were really helpful. Many thanks.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 24, 2013 via mobile

Stayed here for a ski holiday. All the staff are brilliant. So helpful and friendly from the owners to 'Ron' and the non English speaking Pascal. Great location for bars and restaurants and also perfect for families as the bar closes early so no noise.

Stayed December 2013, traveled with family
Helpful?
3 Thank ChrisW3490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wrexham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 18, 2013

Not a lot of hotels look forward to a rowdy bunch of 18 year old lads attending. However not only were we made welcome the staff were great through out the week. The owner taking us to the best chemist to get pain killers (another story) and Pascal unlocking our rooms at 4 in the morning went down well! Karen was fantastic with us all and it made it easier that she was from round are area of wales too.
The rooms are massive, the showers are hot and you find a hotel better located for the ski lifts! Being next to Paddy's the best pub in the area also helps!
We can't really comment on the breakfast considering we missed it every day haha! What we did see of the breakfast it was a basic hotel standard continental breakfast and was more than adequate.
We'd like to thank Pascal, Pier and Karen for being part of possibly the best weeks we have ever spent together.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DavidBaker94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lytham St Anne's, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 11, 2013 via mobile

Stayed in this hotel in March 2013, as a family with two young children (12 and 7). The owner and staff were very friendly and helpful, couldn't do enough for you. Rooms are clean, fresh linen and towels. Music and people during the night can be noisy, but that was to be expected. (Been there-done that when this hotel was hotel envalira) Great location - across the road from the slopes. We ate in the restaurant -El Marselles, and the food was fabulous - and they really looked after the kids too. Overall, a great hotel in a fab location - excellent value for money.

Stayed March 2013, traveled with family
Helpful?
2 Thank AnneSchoie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 30, 2013

My third ski trip and the second in pas de la casa and this was by far the best hotel ive stopped in, taking into account such a reasonable price the room was contently clean and tidy, towels changed on a daily basis, free Wifi, superb location and amazing staff just to name a few of the highlights.

This review would have been 5 out of 5 had it not been for the noise upto 3-4am from paddys and billboard clubs to the rear of the hotel, to note this is no fault of the hotel just a unfortunate minor problem. The simple remedy of this would to book a room located on the front of the hotel (facing the piste)

Already thinking of going back to pas next year and will definitely be staying in this hotel (in a mountain view room).

Something that doesn't seem to get mentioned on here too much is that this hotel is exclusive to crystal, would like to give these guys a 5 out of 5 very well looked after by a very well organised team. Our rep Jamie really couldn't of been more friendly, and helpful and didn't come with the sleaze and BS that you regularly get from most reps, he's a real credit to the Crystal team.

As a resort, yeah its probably one of the ugliest ski towns going but that can soon be forgotten once you get on the pistes and as soon as you get into the shops and start buying tax free shopping. There is always something to do at times of day for all age ranges, plenty of variety of restaurants. Would recommend to anyone.

Room Tip: Mountain view room is essential
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank martlaw1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel De Les Pistes

Property: Hotel De Les Pistes
Address: 008 Carrer de Bearn, Pas de la Casa AD200, Andorra
Location: Andorra > Encamp Parish > Pas de la Casa
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #14 of 33 Hotels in Pas de la Casa
Number of rooms: 24

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