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“Amazing Location, Great Experience”
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Very good
7 reviews
One of two full guest bathrooms
Dining Room / Kitchen area with expandable table that accommodates up to 8 people
Master Bath
Master Bedroom with Ensuite Bath
Second of two full guest bathrooms
Guest bedroom with trundle bed (hiden under twin bed)
Covered terrace located off of second floor Master Suite
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Overview
Villa -
3 Bedrooms, 4 Bathrooms, Sleeps 6
Santa Catarina Palopo, Lake Atitlan, Solola Department, Western Highlands

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
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HTMurgatr...
Tampa, Florida
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Disappointing”
Reviewed July 9, 2017 for a stay in July 2017

My own fault for not realizing the TA "excellent" reviews are from 2011. House is really beautiful, lovely views. But BEWARE, it is very noisy -- not at all peaceful, the main reason we booked. Villa right next door with large family, blood-curdling screams coming from the kids playing in the pool all day long. The acoustics are such that every single word is audible. Had to have a white noise generator app on full blast to drown out the noise. And a HELIPORT RIGHT NEXT DOOR. I mean, seriously ??? Some minor cleanliness issues but easily overlooked if it weren't for the clamorous surroundings. Strongly advise you look elsewhere.

Date of stay: July 2017
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 12, 2017
We are sorry Chris did not enjoy his stay at Casa Tzampoc. The house is not isolated and we are part of a very nice upscale area on the Lake, our concierges, who manage the Casa and other upscale homes on the Lake, is only a phone call away. Gabe or Rosio who have had contact from and to Chris could have been contacted about the noise made by the children enjoying the pool at the other house and could have solved the problem ASAP. As for the heliport, it is used by the hotel near the house and is used only three or four times during the weekend and are not allowed to come in before 9:30am and can not leave after 5:30pm.

it was unfortunate that the noise ruined your stay but again a call to Gabe or Rosio would have gone a long way in correcting any problems.

In 11 years this has been our only rating under 5 stars from various sites we advertise on.

In the review by Chris has misrepresented our reviews by saying on Trip Advisor and Flip Key that the last review was in 2011 which in fact was in 2014 and on other sites we have reviews from 2016 and 2017, all 5 stars.

Barry Kraham
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
StephenP7...
Evergreen, Colorado
Level 6 Contributor
117 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Amazing Location, Great Experience”
Reviewed February 10, 2014 for a stay in January 2014
2
people found this review helpful

My wife and two kids and I stayed here for almost two weeks and this place is fantastic. Great location with access to all the villages around the lake. Breath taking views of the lake and volcanoes. We were able to take a trip around the lake, climb San Pedro, zip line and take in more amazing sites. The staff arranged for a trip to Chichicastenanga to see the market and you can also visit ruins and other fantastic places. This was one of the best places we have ever stayed. You can arrange for a cook to make meals or take a short trip to many locations and visit Pana for meals. The house staff was super friendly and really made us feel welcome. Don't miss this place.

Date of stay: January 2014
How easy was it to book the property? How helpful were the directions to the property?
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Bathroom cleanliness Other facilities & amenities
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Liked best: Location
Liked least: Nothing
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tresverde...
The Woodlands, Texas
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Wonderful home, great service!”
Reviewed May 10, 2013 for a stay in October 2012
2
people found this review helpful

From our first inquiry by email, we were given excellent attention and bountiful information about the house and surrounding area. We could not be more pleased that we ended up choosing Caza Tzampoc for our Guatemala vacation in October 2012.

The home is even larger and more beautiful than we expected. Also, the manager was very helpful prior to and during our arrival. The gardener and housekeeper were there each day to tend to regular needs around the house, but were also very willing to help with special requests and local information. The gardener even made a kite by hand for our son on Dia de los Muertos, just like the local children had. A cook and a masseuse were available, but we opted to make our own meals and used that part of our budget for local art and textiles instead.

Casa Tzampoc is in what we considered to be the best location around the lake: close enough to Panajachel for convenience, but far enough removed for solitude away from the tourist crowds. Santa Catarina Palopó (an easy, safe walk) is authentic, lightly traveled, and offers plenty of local artwork and wares to please any visitor; San Antonio even more so.

If you are considering staying at Lake Atitlán, I highly recommend Casa Tzampoc. Enjoy a fire each evening. Relax in the pool each day, all the while enjoying the best overall view of the lake that you can find without climbing a volcano.

Date of stay: October 2012
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Liked best: Far enough for isolation, but close enough for convenience.
Liked least: The driveway, but I got used to it!
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichSean
Salmon Arm, Canada
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“The Perfect home for families!”
Reviewed April 20, 2013 for a stay in March 2013
2
people found this review helpful

This home is amazing! It was perfect for our family. We spent one week here of our 3 week visit to Guatemala. The pictures do not do this place justice, it is even more beautiful and picturesque than we thought it would be. Our boys, ages 12 and 10, spent many hours swimming in the pool and they had a little buddy, an affectionate cat named Slinky, hang around them when not in the pool. David Yates was great help for recommending day trips, and where to go to get groceries. He was always available by phone to answer any questions we had. Nicholas kept the pool and yard sparkling clean and immaculate. The house is cleaned daily and every room has an incredible view of Lake Atitlan. We ventured out across the lake to San Pedro one day by boat, as well as Panajechal, a short drive from the house, did zip lining nearby, and met wonderful and friendly people everywhere we went. Guatemala is an adventurous and unique country and we would recommend it to all our friends and family. Thank you Barry and Nanette for opening your home to us, it surpassed our every expectation and it truly felt like a home away from home for all of us. A++, if you rent this home you will not be disappointed. And a big thank you to Angela and her sister, Carmen. Their cooking is unbelievable; everything is made, from scratch, fresh that day and we were glad to have them cook most of our dinners and a few breakfasts while we were there. Also very inexpensive to hire them to cook, and even taught our boys how to make ravioli from scratch. The week we spent here was definitely one of the biggest highlights of our travels in Guatemala!

Date of stay: March 2013
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Bedding & mattresses Kitchen & utensils
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Liked best: Spectacular views, the chef's meals, unique beautiful home!
Liked least: Leaving.
Traveling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GA
Reviewed May 19, 2012 for a stay in May 2012
2
people found this review helpful

Date of stay: May 2012
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sultrysin...
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Casa Tzampoc is more than just a villa with spectacular views... It is a magical place!”
Reviewed December 10, 2011 for a stay in November 2011
2
people found this review helpful

We recently went to Guatemala to celebrate my sister-in-law's birthday. She wanted to leap into her 30's by paragliding over Lake Atitlan. We stayed at Casa Tzampoc eight of the thirteen days. From the moment we arrived, we fell deeply in love with Guatemala. It is a very special place. And often, the experience you have with a place is a direct result of the people "behind the scenes." Barry and Nanette are two of the most gracious hosts you could ever come across. Even before we booked their gorgeous villa, Barry answered many of my questions by phone! He was a wealth of knowledge and gave us great advice when planning our trip. Casa Tzampoc is a magnificent home and is beautifully decorated with pieces from local artisans. We felt completely at home there- as did our three year old daughter. The views are spectacular and the pictures can not capture the magic of the lake. David Yates, who owns the awe-inspiring 5 bedroom home next door to Casa Tzampoc is another person that helped to make our stay so memorable. He helped to coordinate and arrange so many exciting activities for us. From hiking to yoga to boat rentals to Spanish lessons, David put us in contact with the most incredible people. Also, Nicholas does more than care for the home; he is a kind soul that can share many interesting stories about the local area. And, finally, if you stay, you must have Angela cook for you. Her Guatemalan dishes are to die for (I'm dreaming of her Jocon!), and her Italian dishes (amazing handmade pasta!) rival the best in NYC. We miss all of our new friends and we will definitely be back to visit!

Date of stay: November 2011
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reena63
USA
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful House, Excellent Service!”
Reviewed August 25, 2011 for a stay in August 2011
1
person found this review helpful

Recently stayed at Casa Tzampoc with my family of 4 and my parents. The house is beautifully maintained and the service is incredible. The property manager is very accessible and is very helpful when it comes to making arrangements for everything. The views from the house are the best on the lake and the pool on the property is an added touch! The owners were very helpful when I was looking for information about the area. I highly recommend this property and hope to return again in the future.

Date of stay: August 2011
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and the service
Liked least: steep driveway but manageable!
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adults2
Children0
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