We took the most expensive room since it was our last part of our vacation and we wanted to go out in comfort. We were really upset to find out the hot tub in our room did not work and were discouraged from using the communal one since it took a lot of electricity and took 2 hours to start up.
At night we retired to our room to watch tv, but it wasn't working. We went downstairs to see if somebody could take a look and they said we didnt have a cable box. they took it out of one of the workers rooms and somebody had to go onto the roof to set it up for us, it made us feel really uncomfortable. this is something that should have been set up before we arrived.
As we left they told us about many services they offered that we can utilize on our next trip, such as communal boats, bikes and tuk tuks. I wouldve def made use of them if they told us about them on arrival.
We went on the off season so it was pretty dead, and the place did have exceptional views, we loved having the fireplace too, but i do not think we'll return.
- Official Description (provided by the hotel):
- Nuestro Sueno, a boutique hotel offering services and personal care rarely found on Lake Atitlan: featuring, Jacuzzi, steam-room, sauna, power and sail boat, motorbikes, mountain-bikes, guided tours, museum, crafts, and memorable dining. All rooms have fireplaces and unsurpassed views. Each afternoon enjoy magnificent sunsets. Listening to waves lapping the shore, close your eyes, and transcend back to Mayan times... little has changed on Lake Atitlan, other than now… you are there. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Hotels.com and Agoda so you can book your Hotel Nuestro Sueno reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.