The rooms are fairly nice, but the management leaves a lot to be desired. They close the main gate in the evenings -- I would think guests might want to go out for dinner. Just a night watchman remains in the evenings (I don't mean middle of the night, after 8PM, I believe), who really is not qualified for customer service. I had planned to stay the night, but unexpectedly had to leave around 8:30PM due to an emergency. There was no one to process my payment. The night watchman had no idea how to operate the credit card reader. He called an Assistant Manager, who told me on the phone that I would not be allowed to leave the premises. Seriously? Is that even legal? After a few more calls, finally some other staff agreed that I could leave to go to an ATM and get cash, so I could return immediately and make payment, which I did. Utterly ridiculous! First, you should have someone on stand-by if you're running a bed and breakfast, and second, since check-out time is not until the next morning, why would you insist that a guest make payment immediately? Third, if they've come to the reception on their own accord to make early payment, do you really think they are going to run off without paying? And last, how in the world can you detain a guest just because you don't have appropriate staff present at your guesthouse. I would give this place a pass.
- Official Description (provided by the hotel):
- The Yellow House is a bed and breakfast located in a peaceful area in Sanepa,Lalitpur. All of our rooms are air conditioned and have attached bathrooms with hot showers,cable television and free wifi.All of the tourist hub are with in the 30 minutes by taxi and the airport is just 30-40 minutes by taxi. ... more less
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- Also Known As:
- The Yellow House Nepal/Kathmandu Valley - Patan (Lalitpur)