I enjoyed my stay and thought it to be an Excellent Hotel until I arrived home only to find that I had been initially double charged. I called the hotel and the clerk advised me that my card had only been charged for the two night stay. When I told her about a pending transaction for one of the nights that had not posted she couldn't help me. So my available funds are lesser until this pending charge falls off. Most hotels cancel the pending charges. Hotel need to improve training and customer service skills and a apology would have gone a long way.
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites By Carlson, Conway, AR, where guests are treated to quality services like free high-speed Internet access and an indoor pool while staying in a convenient location near the University of Central Arkansas. Located just 40 minutes from Little Rock in scenic Conway, AR, the hotel is convenient to numerous attractions like the Faulkner Museum and the Links at Cadron Valley Golf & Country Club. In addition to stylish, modern rooms and suites, guests enjoy a business center, on-site laundry facilities, complimentary parking, a fitness center and the complimentary, hot Be Our Guest Breakfast buffet during their stay ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Carlson, Travelocity, Hotels.com, Hotwire, Priceline, Orbitz, getaroom.com, Cancelon and TripOnline SA so you can book your Country Inn & Suites By Carlson, Conway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.