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“Very clean and helpful staff”

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Country Inn & Suites By Carlson, Conway
Ranked #1 of 19 Hotels in Conway
Certificate of Excellence
Claremore, Oklahoma
Level Contributor
3 reviews
“Very clean and helpful staff”
Reviewed May 2, 2012

We have stayed at this hotel over ten times in the last 2 years while visiting our daughter. It has everything we desire in a hotel. Very clean, quiet, friendly and helpful staff, very comfortable beds, and great hot breakfast. We are only disappointed when we do not make reservations far enough in advance and can't get a room. We don't want to stay anywhere else when visiting Conway.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny P, General Manager at Country Inn & Suites By Carlson, Conway, responded to this review, December 8, 2012
Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel.
On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm Regards,
Danny Patel, CHO
General Manager
Country inn & Suite of Conway
501-932-0500
countryinnconway@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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455 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Bentonville, Arkansas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 21, 2012

Spent the night in Conway recently to visit my son at ACU. This hotel was in an excellent location, was extremely clean and the staff was very friendly. Very nice breakfast, manager's reception and free cookies were all so unexpected. Our suite was lovely, the bed was super comfy. And all around exceptional experience. I highly recommend this hotel.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dgirl72712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny P, General Manager at Country Inn & Suites By Carlson, Conway, responded to this review, December 8, 2012
Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel.
On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm Regards,
Danny Patel, CHO
General Manager
Country inn & Suite of Conway
501-932-0500
countryinnconway@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valley Mills, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 23, 2012

I usually stay at Country Inns & Suites because I can generally expect a pleasant stay -- there have been exceptions, but they have been very few. However, the Country Inns & Suites in Conway, Arkansas was a most pleasant surprise. While the desk clerks at check in seemed a little harried (a wedding party was checking in, among other 5-ish arrivals), the room was clean and fresh-smelling, the bathroom spotless. My favorite experience was the quiet! I am a light sleeper, and I slept like a baby. The wireless connection worked flawlessly, and breakfast was enjoyable. Oh, there were some mysterious 'scrambled egg' patty-things, and the ubiquitous slimy hard boiled eggs. But there was a selection of breads for toasting, a variety of cereal, yogurt, and all one would expect -- including the waffle-thingy. There was a free local (NOT the vacuous USA Today, but the local paper) and all one expects from a Country Inns & Suites. This hotel may not be located in Little Rock, but it's worth the 30-40 minute drive (be warned: there is construction, and rush hour is deceptively horrible) to stay in Conway (and take in Stoby's and Toad Suck Park and some of the other fine restaurants and cafes) and do your business in Little Rock. Oh yes, my room had a refrigerator AND a microwave, plus complimentary bottles of water.

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarbaraSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny P, General Manager at Country Inn & Suites By Carlson, Conway, responded to this review, December 8, 2012
Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel.
On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm Regards,
Danny Patel, CHO
General Manager
Country inn & Suite of Conway
501-932-0500
countryinnconway@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bentonville, Arkansas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 23, 2012

We stayed in Conway to visit our daughter at college. We wanted a 2 room suite. They had a very nice modern and spacious suite with 2 comfortable queen beds and a separate living room area with pull out sofa with a door between the two rooms. There were two flat screen TV's, fridg, microwave and coffee maker.
The breakfast was good, waffles, biscuits and gravy, bacon, sausage and eggs. Also bagels, muffins, toast, cereal and fruit.
Has pool and hot tub, but we did not use.
Walking distance from several restaurants, Chili's, Logan's Steakhouse, TGIF and shopping, Target and Kohls.
Will stay again!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GinaMMMMMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny P, General Manager at Country Inn & Suites By Carlson, Conway, responded to this review, December 8, 2012
Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel.
On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm Regards,
Danny Patel, CHO
General Manager
Country inn & Suite of Conway
501-932-0500
countryinnconway@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 20, 2012

We stayed here a couple weeks ago. Nice decor, beds, etc. Clean. One complaint - the elevator is too small and slow. Also the ice machine on the second floor did not work - and although I reported this to the night desk she evidently did not share that with the day person.

Room Tip: Ask for first floor and avoid the irritating elevator wait.
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BoomerLaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny P, General Manager at Country Inn & Suites By Carlson, Conway, responded to this review, December 8, 2012
Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel.
On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm Regards,
Danny Patel, CHO
General Manager
Country inn & Suite of Conway
501-932-0500
countryinnconway@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Smith, Arkansas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 27, 2012

Close to the interstate, great dining, and shopping as well. The room was very nice, the price awesome, and the staff super friendly. Only stayed one night but the optional late check-out was great as I had a late afternoon engagement. I will definately stay at this hotel again if/when I have to stay overnight in Conway. :)

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeanLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Level Contributor
109 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 12, 2012

Spent two nights here while attending a conference. Located just off the highway but no highway noise in my room. Check-in was easy; staff are friendly and accommodating. Room was very nice, a spacious suite with a king bed and fold-out couch. Bathroom was fine. Hot breakfast was good and a step above the usual continental breakfast with waffle-iron waffles, biscuits, gravy, eggs and sausage/bacon as well as fruits, cereals, etc. They let me check out an hour late and my receipt was ready for me when I turned in the key. Good location convenient to anyplace in Conway as long as you do NOT try to drive anywhere during rush hour! Pool and exercise room looked good.

Room Tip: All rooms have a microwave and refrigerator.
See more room tips
  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rgrippo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny P, General Manager at Country Inn & Suites By Carlson, Conway, responded to this review, December 8, 2012
Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel.
On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Warm Regards,
Danny Patel, CHO
General Manager
Country inn & Suite of Conway
501-932-0500
countryinnconway@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Conway

Property: Country Inn & Suites By Carlson, Conway
Address: 750 Amity Rd, Conway, AR 72032-5991
Phone Number:
Location: United States > Arkansas > Conway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Conway
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Conway 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites By Carlson, Conway, AR, where guests are treated to quality services like free high-speed Internet access and an indoor pool while staying in a convenient location near the University of Central Arkansas. Located just 40 minutes from Little Rock in scenic Conway, AR, the hotel is convenient to numerous attractions like the Faulkner Museum and the Links at Cadron Valley Golf & Country Club. In addition to stylish, modern rooms and suites, guests enjoy a business center, on-site laundry facilities, complimentary parking, a fitness center and the complimentary, hot Be Our Guest Breakfast buffet during their stay ... more   less 
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