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“Nice place overall, great prices, but watch your rate sheet” 4 of 5 bubbles
Review of Comfort Inn Crystal Bridges -- Bentonville

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Comfort Inn Crystal Bridges -- Bentonville
Ranked #10 of 22 Hotels in Bentonville
Arkansas
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice place overall, great prices, but watch your rate sheet”
4 of 5 bubbles Reviewed October 18, 2012

We stayed at this hotel on Saturday evening in September after a Razorback football game. This hotel is about 20 miles from the U of A campus, but was the closest hotel with decent rates. I had made a reservation for their standard rate, but when they handed me the check in sheet to sign the rate that was almost twice my reservation amount. I brought it to their attention and they did correct it with no hassle and apologized, but if I hadn't noticed it I would have been out a lot of extra dollars.

Otherwise, the hotel was very nice on the inside, and was very clean with a nice pool area and other amenities that would have been great to try if we had been here for more than just one evening. Its a little out of the way of the main part of the town, but that's probably a good thing. I would definitely look into staying here again next time I come to this area.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 reviews from our community

Traveler rating
    197
    75
    21
    14
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Glenpool, Oklahoma
1 review
5 of 5 bubbles Reviewed October 16, 2012

We had never stayed at Simmons Suites in Bentonville, AK. But after this stay, we will not stay anywhere else. The staff was excellent and friendly. The breakfasts were great. The rooms exceeded our expectations. Wonderful stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chuck C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wash DC
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed October 11, 2012

I give this motel a "5" rating because it was a great place to stay. There was nothing about the motel that was not working or inferior, AND it was, on a holiday weekend in October, less than $100 a night.

The rooms are big with fine beds. Our rooms had two closets, one in the bathroom. That's a great design if you're with several people and you want a bit of privacy while changing. The other closet was in the entry/kitchen area.

The fitness room was tidy and all the machines worked. We didn't swim but the pool/hot tub were open.

I recommend this as a good value in Bentonville.

Room Tip: The 4th floor had pretty views of fall foliage in the Bentonville area.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WashDCD_C_Grl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby H, Director of Sales at Comfort Inn Crystal Bridges -- Bentonville, responded to this review, October 12, 2012
Thank you for your review! We appreciate you choosing to stay at the Simmons Suites and communicating to the TripAdvisor community what a good value we are to travelers! One of our favorite features is the two closets in every suite, which is so handy when traveling with more than one person. Our suites were made to be spacious and comfortable, and we are so pleased you found them to be so. We look forward to having you as our guest on your next trip to Bentonville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jonesboro, Arkansas
1 review
5 of 5 bubbles Reviewed October 6, 2012

Great rooms, we went to the Crystal Bridges Art Gallery in Bentonville and stayed here one night. Large clean beautiful rooms with 2 queen size beds, very comfortable , good pillows. Large bathroom with walk in shower, Full kitchen. Good hot complimentary breakfast, Friendly staff.Very clean. Well lit parking at door.

Room Tip: Only 4 floors and top floor is quite
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby H, Director of Sales at Comfort Inn Crystal Bridges -- Bentonville, responded to this review, October 11, 2012
Thank you for your feedback! We are so pleased you found the hotel to meet your needs. Thank you for choosing to stay with us and we look forward to having you as our guest on your next trip to Northwest Arkansas!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bryant, Arkansas, United States
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 30, 2012

We were very pleased with the Simmons Suites in Bentonville, AR. The room was very big. The bathroom was big and well lighted. It had a great walk in shower. Two closets one in bath room. The kitchen is furnished with full size refrigerator, sink, microwave and glass dishes in the cabinets. We had a table with 4 chairs, and two queen size beds. Great room for the price.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emilie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby H, Director of Sales at Comfort Inn Crystal Bridges -- Bentonville, responded to this review, October 11, 2012
Thank you for your review! We appreciate your feedback and are so glad you found the hotel comfortable and met your needs. We are proud to offer a high quality product at a reasonable price, and guests like you make it a pleasure to do so. Thank you again and we look forward to having you as our guest again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

As a frequent business traveller used to major city upscale hotels, bentonville offers no such options. This usually has me booking at one of the low end brands of the big chains Hyatt place, etc.

None being Avbl this trip, I had to take a shot on an unknown option and picked Simmons as it was close to others I new staying at a Courtyard.

Simmons could not have been better. Nice bed, Brand new, great amenities, nice people. A great option.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dstritzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby H, Director of Sales at Comfort Inn Crystal Bridges -- Bentonville, responded to this review, September 20, 2012
Thank you for your feedback! We are happy you enjoyed our hotel and found it comparable to the chain hotels in the area. We believe in offering the best value for the price paid, which is why our rates are typically lower than some of our neighbors. As Bentonville's only independent hotel, guests like you make a huge difference for us. We appreciate you and your business! We look forward to welcoming you back on your next trip to Bentonville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conway, Arkansas
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 10, 2012 via mobile

This was a great hotel! The rooms are very spacious. The staff were so accommodating to us. We held a small wedding reception downstairs in a meeting room and it worked great. It was nice having the full size fridge and built in microwave with sink in kitchen area. I wish there was a cooktop but it was fine. Crystal Bridges was very close and a definite must see. There aren't many restaurants near the hotel but you can go down just a couple of exits and find plenty. We really enjoyed the hot tub and pool area too. Very clean and well kept non-chain hotel.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank R G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby H, Director of Sales at Comfort Inn Crystal Bridges -- Bentonville, responded to this review, September 20, 2012
Thank you for your review! We enjoyed having the wedding and guests here with us. We are glad you enjoyed the hotel and our location. We look forward to having you as our guest again on your next trip to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Crystal Bridges -- Bentonville

Property: Comfort Inn Crystal Bridges -- Bentonville
Address: 3001 NE 11th St, Bentonville, AR 72712-4300 (Formerly Simmons Suites)
Phone Number:
Location: United States > Arkansas > Bentonville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bentonville
#5 Family Hotel in Bentonville
#9 Business Hotel in Bentonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Crystal Bridges -- Bentonville 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Simmons Hotel Bentonville

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