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“Very Clean Hotel”

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Best Western Plus Castlerock Inn & Suites
Ranked #5 of 21 Hotels in Bentonville
Certificate of Excellence
Reviewed September 16, 2013

The most clean hotel that we have stayed in lately. Well Maintained. Decent breakfast food quality. Will stay here again and can recommend it to anyone, if they are in the area. Watch weekends staying in this area. If you are a football fan, never mind, but just on vacation avoid, Razorback home game season.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at Best Western Plus Castlerock Inn & Suites, responded to this reviewResponded September 19, 2013

Dear: Carol H

Thank you for staying with us at Best Western Plus Bentonville, AR and for taking the time to write a review of our property. I am glad that you enjoyed your stay at our property. I hope that we will see you again very soon.

Sincerely
Matthew Slater
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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389 - 395 of 467 reviews

Reviewed September 8, 2013

When we arrived in the evening the lady greeted us and helped us to get a handicap room at a very reasonable rate. The room was more than expected. It was a pleasure to stay here and will again when we are in N.W. Ark. The checkout was just a quick and friendly. Erich helped us and was friendly.

  • Stayed: September 2013, traveled with family
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1  Thank Ed V V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at Best Western Plus Castlerock Inn & Suites, responded to this reviewResponded September 19, 2013

Dear: ED VV

Thank you for taking the time to review our property. I am glad that you enjoyed your stay and that my team was able to make your stay a pleasant one. We hope that when you are in Bentonville, AR again you will stay with us.

Sincerely
Matthew Slater
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

We were greeted by Chad, who was friendly, helpful, and went out of his way to assist during our arrival. Additionally, Chad provided suggestions for our evening in the area ... He hit a home run! The facility was well maintained ... We would definitely return when in the area.

  • Stayed: September 2013, traveled as a couple
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Thank Leslie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at Best Western Plus Castlerock Inn & Suites, responded to this reviewResponded September 12, 2013

Dear: LeslieS

Thank you for taking the time to review our hotel. We are glad that you chose Best Western Plus in Bentonville as your home away from home. I love tat my team provided you with good ideas while traveling. If there is anything I or my team can do for you please do not hesitate to contact me in the future. We hope that on your next trip to Bentonville you will choose Best Western Plus.

Sincerely
Matthew Slater
General Manager

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Reviewed August 27, 2013

Chad holiday was the guy that took are reservations and got us a great deal on our rooms ( came down from nebraska for a funeral) he was there when we checked in and was so friendly and helpful! The rooms were far nicer than we had expected and the pool and hot tub was exactly what we needed! This is a great place to stay and if we ever come back to the Arkansas area we will defiantly stay here!

  • Stayed: August 2013
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Thank Desarayishii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at Best Western Plus Castlerock Inn & Suites, responded to this reviewResponded September 12, 2013

Dear: Desarayishii

Let me start by saying I am sorry for the reason you had to come to Bentonville. Our thoughts are with your family. I am glad that we were able to assist your family during your tip. If there is anything I or my team can do for you in the future please do not hesitate to contact us at the hotel.

Sincerely
Matthew Slater
General Manager

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Reviewed August 23, 2013

If you are not a smoker. It is hard to beat this hotel. Staff is very cordial and helpful. Rooms are clean. Amenities are good, nice breakfast. King rooms have a good size desk for working and all rooms have LCD tv's

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Best Western
Thank Kenneth O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at Best Western Plus Castlerock Inn & Suites, responded to this reviewResponded September 12, 2013

Dear: Kenneth O

Thank you for taking the time to let other travelers know about our wonderful hotel. You are correct in that we are 100 non smoking hotel. I am glad that you enjoyed our amenities such as our complimentary hot breakfast buffet, and flat screen TVs. We hope that on your next trip to Bentonville, AR you choose to stay with us.

Sincerely
Matthew Slater
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

Greatest place to stay in the Bentonville, Springdale, Rogers, area. We usually come up at least twice a year & we really like and enjoy ourselves here at the B.W. Plus Castle rock Inn & Suites. We have family close in the area so that is another reason we stay here at the Best Western. Location is great!

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
Thank Ricky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at Best Western Plus Castlerock Inn & Suites, responded to this reviewResponded August 26, 2013

Dear: RickyH

We appreciate your continued patronage and we are glad that you choose Best Western Plus in Bentonville, AR while in town. If there is anything I can do for you in the future please do not hesitate to contact me at the hotel directly.

Sincerely
Matthew Slater
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

really nice rooms, couch in every one....far better stay than expected, and best place I've stayed at in Bentonville. Front desk guy, Chad, was nice but good god man, ditch the pink shirt. Night audit guy (didn't catch name) was very helpful with fixing the few issues we had.

Should have biscuits and gravy every morning, however, that was disappointing.

  • Stayed: July 2013, traveled on business
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Thank SeanVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcastle, General Manager at Best Western Plus Castlerock Inn & Suites, responded to this reviewResponded August 26, 2013

Dear: SeanVR

Thank you very much for choosing Best Western Plus in Bentonville, AR. I am glad that you enjoyed your stay and my team was able to take care of you. If I or my team can be of any assistance in the future please do not hesitate to contact us directly at the hotel. We look forward to seeing you again on your next trip to Bentonville, AR.

Sincerely
Matthew Slater
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Castlerock Inn & Suites

Address: 501 SE Walton Blvd, Bentonville, AR 72712-6768
Phone Number:
Location: United States > Arkansas > Bentonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
Price Range: $91 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Castlerock Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Bentonville
Bentonville Best Western

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