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All reviews lisa marie front desk choice hotels manager's reception the breakfast area biscuits and gravy waffles heavy traffic the sofa bed free breakfast hot tub room was spacious and clean boiled eggs the wi fi would stay here again fresh fruit great place to stay
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Reviewed May 12, 2019 via mobile

We recently stayed for 2 nights as a getaway. This place was swamped, but everywhere in Bentonville was with the combo of graduations, baseball tournaments and mothers day. The front desk were awesome and helpful. Cleaning staff seemed great, though they came for housekeeping at 5pm. By then we were back resting and declined the service. No biggie. The big gold star goes to the hospitality staff that does breakfast. These women were so busy it was hard to keep up, but they did it. I mean hardly ever a seat available to sit and eat breakfast. That busy. The food was awesome. All the cold stuff plus eggs, sausage, gravy biscuits. Waffles. And extras that are fun like shredded cheese and salsa, fruit, etc. I wish they had a tip jar. They earned it. My only complaint would be the pool area. It is TINY. Max for the pool is 12 and for the hot tub 7. No towels were available, but likely because it was also swamped. Hard to enjoy with so many people. Otherwise great stay and we will return.

Date of stay: May 2019
Trip type: Traveled with family
Thank tikafaith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin K, General Manager at Comfort Suites Bentonville, responded to this reviewResponded May 15, 2019

Hello tikafaith. Thanks for the great feedback. It was certainly a busy weekend. In addition to what you mentioned, there was also the SEC Track and Field Championships and the Bentonville Film Festival. I'm happy to hear our staff handled the crowds with poise and confidence. We're glad to read you enjoyed your stay and hope to see you again soon.

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Reviewed May 6, 2019 via mobile

Airport transportation doesn’t start until 7:00am which is worthless for any flight earlier then 8:30. More then 10 flights departing before 7:10. The hotel provided airport transportation is worthless for early flights.

Date of stay: May 2019
Trip type: Traveled solo
Thank JG3-777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2019

Easy highway access. Nice hotel, elevator, non-smoking, very quiet. Room was clean. beds comfortable, plenty of pillows.. Slept like a rock. Good sized bathroom with bright lights. Breakfast was typical but very tasty, coffee was good. Staff were all friendly and helpful.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin K, General Manager at Comfort Suites Bentonville, responded to this reviewResponded April 25, 2019

Hello Jack. Thanks for taking the time to post a review of our hotel. We're particularly pleased that you liked the brightness of the bathroom lights. Based on other guest comments we've been working on switching out the lights.
It appears the new lights make a big difference. We appreciate your business, the kind words you wrote, and look forward to your next stay.

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Reviewed April 7, 2019

Our room was big and very clean. The same with the bathroom, with plenty of towels. The bed was comfortable and we had plenty of pillows. The hotel was busy due to a youth baseball tournament, but noise-wise, we hardly noticed. Breakfast was good with lots of choices. My only complaint, and it's a minor one, is that the bed was very close to the wall and the A/C unit, which made it difficult to navigate around. I wouldn't hesitate to stay here again.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank RoyalsFan99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin K, General Manager at Comfort Suites Bentonville, responded to this reviewResponded April 8, 2019

Hello RoyalsFan99. Thank you for your feedback and for taking the time to write about your experience. We're glad to read you enjoyed your stay and that we were able to keep the noise level at an acceptable rate, even with a youth baseball team in house. Good luck to your Royals; I hope they can find some relief pitching this year. Thanks for staying with us and we hope to see you again.

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Reviewed March 26, 2019 via mobile

Highly recommend this one when you’re in NWA area. The rooms always have comfortable beds and pillows. There’s also a sofa to relax on after dinner. The bathrooms are clean and good sized. Modern electrical outlets are aplenty to charge your phone.

There is a full array of options at breakfast. They also offer a manager’s reception on Monday and Tuesday evening.

The staff is ALWAYS very helpful. Make this your place you stay when in the area.

Date of stay: March 2019
Trip type: Traveled on business
Thank davidheath1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin K, General Manager at Comfort Suites Bentonville, responded to this reviewResponded April 2, 2019

Hello David. Thanks for the great review. We appreciate your business and your taking the time to provide your feedback regarding your experience. We're glad to read you're always pleased with your stay and that you keep coming back. We look forward to your next visit.

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