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“Nice surprise”

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Wingate by Wyndham Bentonville Airport
Ranked #12 of 22 Hotels in Bentonville
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice surprise”
4 of 5 bubbles Reviewed September 3, 2013

After reading some reviews that were not very favorable, I was pleasantly surprised to find a very nice quiet hotel in a rural setting. The room was quite roomy and comfortable. The furnishings were in need of an update (no flat screen..old old dresser, but not old enough to be classed antique), but everything was functioning and we had no problems. It was clean and quite and cool. The staff was very friendly and helpful. We will stay again on our next trip in this area. The continental breakfast was typical hotel fare ..adequate ..nothing special, but the Danish was good and the yogurt was cold. All in all okay.

Stayed September 2013, traveled as a couple
Helpful?
Thank Pontiacfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
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    79
    57
    34
    13
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
No. Little Rock, AR
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed September 1, 2013

Reserved two rooms for a family outing. First of all, we didn't realize it was far out and right next to the airport. Next was the smell of smoke that hit me as soon as we walked in the room. My husband called the manager who said the room had been cleaned and there was nothing he could do and there weren't any more rooms available, so I sprayed with the Lysol I brought and made the best of it but I coughed half the night. The next morning, we went to breakfast and there was hardly any food left. We asked why and were told that the guy that keeps it up had to take the shuttle and go pick up someone at the airport so we had to wait to have any breakfast. Short staffed on a holiday weekend and a UA football game in town? Very poor planning. The rooms were large and comfortable but they need new management and more customer oriented staff.

Room Tip: Don't stay here unless you want to be near the airport, don't mind smoke, and don't min...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank galwriter46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bentonville hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 14, 2013

U would thing this hotel would be nice especially being right by the airport. The first room that we got wasn't cleaned, the beds weren't made, towels on floor, tv on. The second room we went to the night stand wasn't cleaned, it smelled like cat piss, when we turned the heat on it smelled like it was burning (they had air on 60 degrees), and the tv was so old it was green in color. The employees weren't very helpful, they didnt smile of say they were sorry for any inconvenious. The breakfast was undercooked and one of the employees was swatting flys while we were eating. I would never stay at this hotel ever again and I would suggest no one else stays!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Loribeaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, OK
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 31, 2013

Started off with the hotel not honoring the price we got online, then a glichy air conditioner when we got in the room. Woudn't stay on. Finally got it going. Stayed here because one of the "perks" we like is a complimentary hot breakfast. I do not know what these people call a "breakfast". It consisted of dried out sausage patties, crusty oatmeal, yogurt, and batter to make a waffle. When I asked the girl about the scrambled eggs that I was told about by the hotel desk attendant, she said "oh we don't have scrambled eggs but fried eggs." 10-15 minutes later she came out with what were "egg patties". They were nasty. Those were not fried. We got past the disgusting breakfast and went out for the day. Got back late that nite and our room had not been cleaned. No fresh towels, cloths, or anything. When we called the front desk, the girl acted like she didn't have a clue and got the "manager" on the line. He simply refused to take charge of the situation and after enlightning him of his managerial skills, he wanted to move us to a room down the hall but when we got in there is reeked of cigarette smoke. Then he reluctantly moved us to another clean room which was on a floor where only the flight crew stay. (This hotel is right by the airport.) When we asked for our money back for the night he refused. We paid over $100 for the 2nd night and wound up having to move. When filling in the manager on everything that had gone wrong, he just turned a deaf ear as if it were no big deal. He definately does not deserve to be in a managerial position and this hotel WILL lose business because of him. Never again will we stay there and now question the "policies" of Wyndham Hotels. Definately burned us. If I could give it a ZERO rating I would.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Bentonville Airport

Property: Wingate by Wyndham Bentonville Airport
Address: 7400 SW Old Farm Blvd, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 22 Hotels in Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Bentonville Airport 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Wingate Hotel Bentonville

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