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“Don't stay anywhere else”

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21c Museum Hotel Bentonville
Ranked #1 of 21 Hotels in Bentonville
Certificate of Excellence
Saint Louis MO
Level 5 Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Don't stay anywhere else”
Reviewed September 16, 2013

We were able to check in early without a fuss. Unfailingly pleasant staff, very interesting exhibit of Cuban art. Easy walk on paved path to the Crystal Bridges Museum. Beautiful, clean, calm. What a treat.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank JeanSaintLouisMO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, September 17, 2013
Dear JeanSaintLouisMO,
Your gracious description of our property was greatly appreciated. We are so pleased you enjoyed our new Cuban art exhibit, accommodating service, and superb location. We are proud of our clean, modern rooms designed to enhance our guest's comfort. On behalf of our entire team, we thank you for your kind recommendation to fellow Trip Advisor readers to "don't stay anywhere else". We hope we can also welcome you again for another great visit!
Emmanuel Gardinier | General Manager
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663 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Leawood, Kansas, United States
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 12, 2013

Went for a sisters' trip and because my sister booked the rooms, didn't know anything about this hotel. What a wonderful surprise - it was spectacular. Clean with friendly service, the best part of this hotel is the artwork - well worth the trip.

  • Stayed September 2013, traveled with family
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Helpful?
Thank Marcy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, September 13, 2013
Dear Marcy K,
Our team loves to read of a first time visitor who is pleasantly surprised to find our unique hotel, and then describes us as "spectacular"! It is rewarding to know you truly appreciated our world class art, friendly service, and beautifully maintained rooms. We are proud to be a part of the Downtown Bentonville and 21c family, and we thank you for your complimentary review. Please visit us again soon.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 11, 2013

We arrived at the 21c Hotel's nice location in the middle of Bentonville, AR shortly before noon, with the idea of taking a peek at their art exhibits and returning later to check in. The friendly young ladies at the front desk insisted that we could check-in immediately, as the room was ready. It was indeed ready and a pleasant contemporary sight to view and very neat and clean. We also checked on the path near the hotel to the Crystal Bridges American Art Museum, our principal reason for going to Bentonville; what a surprise that its entrance was a few hundred feet from the hotel, visible from our room, and was only 3-4 city blocks away from the museum, down a new concrete path with art statues, labeled landscaping, and many lovely streams and bridges along the way. Definitely our place to stay on our return trips to Crystal Bridges Museum.

The hotel is 1 block from the City Hall and Town Square Park. We were at the hotel on a Friday night, so had entertainment at the park Friday evening and a farmer's market Saturday morning along with a squirrel-cooking contest. There is a free new multi-level parking garage behind the hotel with assigned spots for the hotel, so the activity around the park in no way created a parking problem.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, September 12, 2013
Dear John R,
We are very honored that you chose a visit to 21c for your first Trip Advisor review! Our large modern rooms, accommodating staff, and unique downtown location truly make us something to write about. Your kind words are greatly appreciated, and we are thrilled you had such a positive experience with us that we will "definitely be your place to stay on return trips to Crystal Bridges". On behalf of our entire team, thank you again, and we look forward to welcoming you as repeat guests.
Emmanuel Gardinier | General Manager
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Denton, Texas
Level 5 Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 6, 2013

Very nice hotel for the price. Great location: we were able to walk to Crystal Bridges Gallery and the shops downtown. Some great pieces of art in the hotel, especially the interactive ones. Only minor concern was the lack of ice machines available to guests. You had to call for room service to deliver it. Considering the tip, you ended up "paying" for the ice.

  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank RCollins13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, September 7, 2013
Dear RCollins13,
Thank you so much for taking the time to share your thoughts about your recent stay at 21c. Our interactive art pieces are truly unique, and we are happy that you enjoyed them, as well as our "great rooms and location". Once more, we appreciate your kind words and suggestions and hope you will visit us again should your travels bring you back to our area.
Emmanuel Gardinier | General Manager
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Belton, Texas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2013

Not only is this hotel unique in the room accommodations, but the staff provides an unbelievable level of personal attention. They seem to anticipate a guests needs in advance and go way beyond what is expected. Every request is met with a smile and fulfilled with exceptional speed. This welcoming attitude was apparent throughout all staff members from the front door, reception desk, dining room, housekeeping, and luggage assistance.

  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank Coralone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, September 5, 2013
Dear Coralone,
"Outstanding customer service" is an accolade that is extremely rewarding and appreciated by our team of dedicated professionals. They are the smiling, attentive, and welcoming faces that are the backbone of our hotel, and who make us shine day in and day out! Pride in our property is evident from every member of our team, and we are exceedingly honored to know that the superior level of service you received during your recent stay made such a lasting impression. On behalf of everyone at 21c, thank you once again for the numerous compliments. We hope to welcome you on another visit in the near future.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 3, 2013 via mobile

We had heard about. Crystal Bridges Museum and decided to make a quick two day trip. 21c Museum Hotel came up when searching for a hotel. It is new, modern with a unique museum on the first floor. Green penguins are everywhere and are a fun highlight as they are constantly on the move through all the spaces of the hotel.
The hotel is in easy walking distance of the museum which seemed a logical choice.
It is located within a block of city center. The city is small but has a number of good dining choices. The rooms were very comfortable, bathroom great.
Would definitely return.

  • Stayed August 2013
    • Value
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Helpful?
1 Thank Leztew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, September 4, 2013
Dear Leztew,
It was a pleasure to have you stay with us during your visit to the amazing Crystal Bridges, and we thank you for choosing our hotel. Your gracious comments about our comfortable rooms, great bathrooms, and central location help to sum up what 21c is about. Our playful green penguins, museum quality art, and "fun decor throughout" are all a special part of our unique guest experience. We are proud to know that you "would definitely return" and anxiously await the opportunity to welcome you as a repeat guest.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level 4 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 3, 2013

Bentonville Arkansas has its good-valued hotels. You will recognize every name except for one. 21C opened this spring, land-marking another reason for going to the small town of Bentonville, the headquarters of Walmart. Sam Walton's daughter, Alice Walton, recently opened an incredible art museum, Crystal Bridges, including beautiful architecture and gardens for the indoor and outdoor art. My understanding is that it is a first --- Alice wanted an art museum in Bentonville so she had to start at the beginning and buy the art! Job well done!

Meanwhile she enticed owners of 21C in Louisville, KY, to build in downtown Bentonville. The hotel in itself is a destination with the uniqueness of being a museum of 21st Century art. Expect way-out contemporary art. Much of it will make you smile in disbelief. Besides the art, 4-foot luminous green plastic penguins are constantly moved around from the concierge desk to the dining room or to the elevator. As your new best friends, it's tempting to talk to them! Room are spacious and well-appointed. The hotel's restaurant, The Hive, has the most delicious, innovative food in town, and the staff is 5-star plus.

  • Stayed May 2013, traveled with friends
    • Value
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Helpful?
2 Thank reniesteves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, September 4, 2013
Dear Reniesteves,
The 21c concept is to establish an oasis where art challenges, amuses, and provokes new ideas, while at the same time providing a comfortable place to stay. It is gratifying to know that you were able to experience our museum hotel as it was intended! As you noted, our green penguins are important members of our team, and we are glad you enjoyed visiting with them. On behalf of them, and our "5 star plus staff", thank you for your complimentary review, and we hope you will return in the future.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about 21c Museum Hotel Bentonville

Property: 21c Museum Hotel Bentonville
Address: 200 NE a St, Bentonville, AR 72712-5360
Phone Number:
Location: United States > Arkansas > Bentonville
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Bentonville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — 21c Museum Hotel Bentonville 4*
Number of rooms: 104
Official Description (provided by the hotel):
Located on the northeast corner of the Bentonville town square and a short walk to Crystal Bridges Museum of American Art, 21c Museum Hotel Bentonville is a 104-room boutique hotel, contemporary art museum, cultural civic center, and home to The Hive restaurant. Stay with us and the iconic Green Penguins. ... more   less 
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