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“WOW, what a great surprise!”

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21c Museum Hotel Bentonville
Ranked #1 of 21 Hotels in Bentonville
Certificate of Excellence
New York City, New York
Level 5 Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“WOW, what a great surprise!”
Reviewed March 16, 2013

Seriously, this hotel pleasantly surprised me so much! It's a property you would expect to see in NYC, LA, Miami, etc. The rooms were very much like a "W or Kimpton property. The room at 21c had a great modern design and at the same time feeling very comfortable. On top of all this, you literally are staying in a museum with modern art! It's an absolute breath of fresh air for the area.
I will definitely stay here on my next trip and would also try the lounge/restaurant within the hotel as that looked really nice.
I'd love for this group open more properties (especially in Chicago where I travel often for business) in other cities.

  • Stayed March 2013, traveled on business
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Helpful?
1 Thank Craig K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, March 18, 2013
Dear Craig K.
We would like to thank you so much for your kind comments. The whole team at The Hive cannot wait to welcome you for a memorable dinner. Currently we have 21c Museum hotels located in Louisville and Cincinnati.

Emmanuel Gardinier | General Manager
21c Museum Hotel Bentonville
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663 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (116)
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English first
Plano, Texas
Level 6 Contributor
193 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed March 15, 2013

The 21C hotels are not only a treat for those who stay there, but they also provide a 24 hour, museum quality, exhibition space for the local community to enjoy. We had a friend who stayed at their facility in Louisville, and he highly encouraged us to check it out. So when we decided to visit the Crystal Bridges Museum and discovered this facility had opened, we booked 3 nights so we could enjoy the area and experience the hotel. The rooms are spacious with modern fixtures. The beds are very comfy, and the room was very quiet. The bathrooms are also spacious and practical. The light fixtures in the bathroom remind us of James Turrell's artwork! Check-in was easy, and the employees are very friendly and helpful. The new restaurant is also enjoyable, called The Hive, which I will review separately. We had dinner and breakfast there. The hotel is 4 stories, and being in Bentonville, there isn't much of a view. However, it is a block from the main square which also had lots of nice restaurants and other sights. It is also about a mile to drive to the Crytal Bridges Museum. Eureka Springs and Fayetteville are also very close, within an hour. So there is much to see and do, in addition to the fantastic contemporary art that is on-view at the 21c Museum Hotel. They do have a nice parking lot behind the hotel, but you can also find free parking along the street which looked to be very safe. We parked there all 3 nights. About the only thing that could use a little work is the drop-off area. It is a minor thing, but the easiest thing to do is to drop your luggage curb-side, and they will help you with it. The distance is probably only 30 feet, but if it is rainy, there isn't a covered area unless you use the parking garage for a fee. There is an exercise room, but there is no pool. We felt the facility was a great value for the money, and in most markets, it would have cost us more. You may also consider the current booking option which has a rate for an extra $12 per day and gives you a $25 per day voucher at The Hive if you intend to eat there. We commend the owners of the 21c Musuem Hotel group. Their passion for the arts is terrific and the concept of the hotel makes it available for everyone to enjoy. Their hotels will hopefully inspire others to collect and support the contemporary artists of our time, and my title simply jokes about the Crystal Bridges nearby, which does have a fantastic collection of art, but most ot the artists represented in the museum aren't living.

Room Tip: Consider the rate that includes a $25 voucher if you plan to eat at The Hive.
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  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, March 16, 2013
Dear George M,

As a top contributor, we greatly appreciate your 5 Star posting of our recent visit to the 21c Museum Hotel. On behalf of the whole team, thank you so much for posting such a detailed review and we are thrilled that you enjoyed our exhibit.

Emmanuel Gardinier | General Manager
21c Museum Hotel Bentonville
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Centerton, Arkansas
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 14, 2013

We stayed one night at the new 21c hotel in downtown Bentonville. It is very modern and new and definitely different than what we are used to, but in a good way. Everything from check in, to seeing our very spacious corner room was perfect. Room service was courteous and quick and the food we had delivered was wonderful! There is a BBQ stand and a crepe stand right across the street from the hotel or you can take a quick walk to the precious downtown square and choose from a few new restaurants. We did not dine in at the on-site restaurant, The Hive.
The bathroom was beautiful and modern with water pressure that could peel your skin off! We enjoyed the in-room espresso maker as well. The room was very spacious and clean.
Overall, we had a wonderful stay. From the employees, to the food, to the room, everything was perfect!

  • Stayed March 2013
    • Value
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Helpful?
1 Thank SomethingAbtMaryBlog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, March 15, 2013
Dear SomethingAbtMaryBlog,

It was a pleasure to have you with us and we are thrilled by your kind comments, we all hope you will try the Hive for dinner the next time you are with us.
Thank you again.

Emmanuel Gardinier | General Manager
21c Museum Hotel Bentonville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2013 via mobile

I have no complaints at all. From design, to service to rooms and food......simply incredible. They've broken out of the hotel mold and done it with great style. The museum within the hotel is a fabulous concept. LOVED the penguins. Learned midway thru our stay that you can move them if you'd like. They're just for fun.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank Jennifer E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, March 11, 2013
Thank you for the great review and for the kind comments about our concept! I am glad to hear that you enjoyed all the different aspects of our hotel, museum and restaurant. We hope to see you again soon.

Emmanuel Gardinier | General Manager
21c Museum Hotel Bentonville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 8, 2013 via mobile

We were visiting the area and were surprised to find this eclectic hotel in Historic Bentonville. It is like walking into an art gallery with great use of space, and rooms are fantastic. The service struggled some with our reservations, but James, the Food and Beverages Manager set us up in the bar. We decided to book two more nights.

  • Stayed March 2013
    • Value
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Helpful?
1 Thank Schmittam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, March 8, 2013
Thank you for the lovely review and for the kind comments about our team! I am glad to hear that you enjoyed all the different aspects of our hotel, museum and restaurant. James ends his regards.

Emmanuel Gardinier | General Manager
21c Museum Hotel Bentonville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
29 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 5, 2013 via mobile

A large group of us stayed here for a work related event. The rooms were immaculate, staff was attentive, penguins were odd...yet fun. A few people from the group were put off by the "mixed animal" art & the "hairy chandelier", but you can't please everyone. Make sure to read the manual in the room in case of an emergency for a chuckle.

  • Stayed March 2013
    • Value
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Helpful?
1 Thank dmecke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, March 7, 2013
We appreciate your taking the time to write a review about your visit to 21c. Our hotel certainly would not be the same without our contemporary art museum. We hope that we will be able to welcome you back soon.

Emmanuel Gardinier | General Manager
21c Museum Hotel Bentonville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 4, 2013

This hotel puts you in a happy mood - from the green penguins to the friendly and upbeat staff. This place is just fun - even the "do not disturb" sign makes you laugh. Beyond that, the room was great, the galleries were great, and we'll be back. The price might be higher compared to other hotels in the area, but still a great value compared to similar properties in other cities.

  • Stayed March 2013, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, March 5, 2013
Thank you for sharing your thoughts about your stay at 21c. I'm happy to hear that you found the museum and the hotel to be interesting, unique and fun. We all hope to be able to welcome you back soon.
Emmanuel Gardinier | General Manager
21c Museum Hotel Bentonville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about 21c Museum Hotel Bentonville

Property: 21c Museum Hotel Bentonville
Address: 200 NE a St, Bentonville, AR 72712-5360
Phone Number:
Location: United States > Arkansas > Bentonville
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Bentonville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — 21c Museum Hotel Bentonville 4*
Number of rooms: 104
Official Description (provided by the hotel):
Located on the northeast corner of the Bentonville town square and a short walk to Crystal Bridges Museum of American Art, 21c Museum Hotel Bentonville is a 104-room boutique hotel, contemporary art museum, cultural civic center, and home to The Hive restaurant. Stay with us and the iconic Green Penguins. ... more   less 
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