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“Marriott Quality”

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TownePlace Suites Bentonville Rogers
Ranked #14 of 22 Hotels in Bentonville
pocahontas
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Marriott Quality”
4 of 5 bubbles Reviewed September 20, 2013

As always, this marriott is has the quality, cleanliness, comfort, friendliness and reliability i have come to expect. Room was clean and comfortable. Breakfast was good, but lacking a protein option such as sausage or eggs.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank arpaddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, October 17, 2013
Thank you for taking the time to write a review. We read every review and take every suggestion to heart! Marriott is very proud of its hotels and always strives to be the absolute best. We hope you will stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
    43
    37
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    8
    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Frisco, Texas
Level Contributor
368 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed August 10, 2013

We were at the Mariott Aug. 4, 2013. It was a pleasant stay. We had a suite reserved and they over booked. We were given two adjoining rooms. Both had a large refrigerator, microwave, and cook top. The beds were excellent and the flat screen TV had HG channels. The bathrooms were small but adequate. Breakfast was good, waffles but no eggs or meat. We would stay there again. It was an excellent price for what we got.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Laurence M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, October 17, 2013
Thank you for taking the time to write a review on our hotel! We take every suggestion to heart and appreciate your kind words. I apologize for the oversold situation. We try to never inconvenience our guests. I am happy we found a workable solution! Thank you for staying and we look forward to seeing you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
124 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed July 1, 2013

Fan of Marriotts in general. Stay in Marriott property's 100% of the time--Platinum Member. Used points for this stay. Hotel was good enough to upgrade us to nice 2-bedorrm suite as we were travelling with 2 teenage children. The hotel was fine, although no TV reception at all in the hotel-cable outage. Don't blame hotel for that. Bathroom was a bit worn. New caulking was needed around tub, as old materials was turning very dark and moldy. Biggest complaint was lots and lots of hair in the bathub in one of the bedroom bathrooms. Quite gross. It was very obvious the maid did not touch the bathtub at all when the previous guest departed. I realize TownPlace Suites are one of Marriott's "budget" properties, but having that much hair in the bathtub was not good. That is the only reason they get an average grade, instead of good, very good or excellent rating.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank mmrr4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, March 23, 2015
Thank you so much! We hope you will return and stay with us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma
Level Contributor
135 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed June 11, 2013

Pros: Clean rooms, beds were very comfortable, great outside sitting area, staff was very friendly. Cons: Bathroom area was extremely small, not enough staff at the front desk because there was always seemed to be a line, breakfast was very minimal and the breakfast area was very small. Overall, I was satisfied with this property and I would stay here again if in the area.

  • Stayed June 2013, traveled with family
    • Location
    • Sleep Quality
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Helpful?
Thank threepowells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
154 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

Travelling for business, this hotel is well located close to many local businesses, including the big one who shall remain nameless. Rooms are comfortable and large with a well equipped kitchen. The bed is very conducive to a good night of sleep.

Overall hotel facilities are what you'd expect of a suites hotel - decent breakfast area; hot coffee available most of the day, indoor pool (I didn't use it) and friendly staff. Say hello to Wiley, the enthusiastic dog should you visit.

  • Stayed May 2013, traveled on business
    • Value
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Helpful?
Thank spbutterworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 12, 2013

this is meant to be an extended stay hotel and all the rooms are equipped with kitchenettes. As such, be prepared to smell food cooking in the hallways. lots of ceiling noise from those walking on above floors. good breakfast.

Helpful?
Thank inteller
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Chicago
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 9, 2013

Stayed at several places in the area and found this one to be the best and most consistent. Friendly, professional staff always make you feel welcome and keep the place in top condition. Centrally located to all the key places in the area and there is a TON to do. Recommend this place for both family travelers and business travelers. AND, if you stay there more than once they call you by name, and not just the front desk staff. How cool is that!

Room Tip: Have not found a bad room yet, but rooms on the back side of hotel tend to be a bit quieter.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Yupallnite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Bentonville Rogers

Property: TownePlace Suites Bentonville Rogers
Address: 3100 SE 14th St, (Exit 86 @ I-540), Bentonville, AR 72712-4900
Phone Number:
Location: United States > Arkansas > Bentonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 22 Hotels in Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Bentonville Rogers 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Marriott's solution for extended-stay travelers, the TownePlace Suites - Bentonville Rogers offers residential living that gives you your own space, your office, and allows you to enjoy your time here. Conveniently located close to WalMart's Home Office and entertainment attractions. We offer spacious studio, 1 bedroom or 2 bedroom suites; fully equipped kitchens, large work spaces with massive storage, free high speed internet, personalized voice mail, and a business center. ... more   less 
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Also Known As:
Towneplace Suites By Marriott Bentonville Rogers Hotel Bentonville

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