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“Good place to stay on Razorback football weekends”

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Hilton Garden Inn Bentonville
Ranked #4 of 22 Hotels in Bentonville
Certificate of Excellence
Mountain View, Arkansas
Level Contributor
1,170 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 525 helpful votes
“Good place to stay on Razorback football weekends”
Reviewed January 12, 2011

I booked my stays for this years Razorback football weekends at Hilton Garden Inn in Bentonville because of a good rate which included breakfast for two. The rooms were clean and the service was good. The free internet was very fast and operated alright. I especially enjoyed the breakfast. They have cooked to order omlettes. You can make your own waffles and my wife did an outstanding job by putting strawberries and whipped cream on top. Their pork sausage is one of my favorites. It is cooked well done and is crispy on both sides the way I like it. The hotel is conveniently located off the interstate and is only a 25 minute drive to the U of A campus. This worked out as a good choice for us for football weekends this past fall.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Razorfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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430 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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English first
Charlotte, North Carolina
Level Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 14, 2010

We chose to stay here while visiting family for Memorial Day and we would certainly stay here again. Although the quality of the furnishings were somewhat "average" the service and cleanliness made this an above average hotel.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GreenTravelerMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
Level Contributor
140 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed January 17, 2010

The hotel is indeed clean and comfortable, and the beds are FANTASTIC. Breakfast ranges from $6.95-$8.95 per person, and is decent for a quick start, including cooked to order eggs, pancakes, french toast, bacon, sausage, and a range of other continental b-fast options. Service is usually slightly above average, and definitely so for the price point. Indoor pool is nice; jaccuzzi is lukewarm (pet peeve) and nothing special -- and EXTREMELY small;; more than 2 people in it and you will be claustrophobic.

Some (-) attributes: Room doors seem to slam very loudly, and hallways resonate noise more than average. "Business center" is a total JOKE -- the PCs run IE 6 (current standard is Firefox or IE 8) and the connectivity is no greater than -- omg -- 10K!!! Fortunately, the in-room high speed Internet (which I am using to write this) is MUCH better and reliable. The advertised "lounge" has apparently not been opened for quite some time.

I have never stayed here for business, and except for the rate, probably would look elsewhere... however... it has been a trusted location for our leisure travel for years.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stranieri_divertenti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
little rock
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 15, 2009

What a disappointment. Rooms are small and have not been updated for a while other than the flat screen tv. Service was fair at best. The tub in the bathroom was so gross, I wouldn't even shower in it. The refrig. was broken...the knob was completely missing to turn it on at all. The room was INFESTED with spiders also....we killed 4. I would hate to think how many were living under the bed and in the closet! Yuck. What an awful experience. I expected more from Hilton.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JustSheila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaceSmith, Revenue Manager at Hilton Garden Inn Bentonville, responded to this review, November 17, 2009
The property contacted this guest to discover the room in question and inspected the room after this review was posted. The refrigerator is in working order, there were no spiders upon inspection and the bathtub was clean. The staff was also not contacted during the stay as this would have been dealt with immediately.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 2, 2009

Clean! Comfortable. Good location. Pleasant place to stay.

  • Stayed January 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaduceusONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 11, 2009

The room is ok. Breakfast is not included but very affordable.
Staff is very nice.
The fitness center is very poor: old equipment, small and noisy room
Location is good.

  • Liked — Friendly staff
  • Disliked — pooor fitness center
  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank oklim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 20, 2008

Stay away from this Hilton Garden Inn at all costs. The quality of the hotel items are substandard compared to the many other Hilton Garden Inns I have stayed, but the service is completely unacceptable. From the hotel GM Susan, to the night manger to the front desk supervisor, they will treat you poorly (and I am a Hilton Diamond member). There are many better options in Bentonville, do not stay here.

  • Liked — A nice steak house shares the parking lot.
  • Disliked — Their service
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Bentonville

Property: Hilton Garden Inn Bentonville
Address: 2204 SE Walton Blvd, Bentonville, AR 72712-3727
Phone Number:
Location: United States > Arkansas > Bentonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Bentonville
#7 Romantic Hotel in Bentonville
#8 Family Hotel in Bentonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Bentonville 3*
Number of rooms: 133
Official Description (provided by the hotel):
The Hilton Garden Inn is a 133 room hotel consisting of Standard King and 2 Queen Bedrooms, along with Junior Suites. The guestrooms include a refrigerator, microwave, Keurig Coffee System and the Serta Garden Sleep Bed. The hotel has the Garden Grill Restaurant which serves Breakfast at a charge, Dinner and Room Service. There is also the Classics Lounge where the guests can enjoy a relaxing dinner. Other amenities include an indoor pool and fitness center and complimentary laundry room and complimentary business center for the guests. The hotel is conveniently located on Walton Boulevard just a few blocks from I-49, making it easy access for the guests. ... more   less 
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Also Known As:
Hilton Bentonville
Bentonville Hilton Garden Inn

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