This property was affordable, clean, and had a decent, free breakfast. The staff was friendly and helpful. The air conditioning worked well in the room. If you are driving something bigger than a a car, there is a parking area out back for trucks and cars with trailers.
I do have two issues with the hotel, neither of which they can do much about. The busy interstate is less than 100 feet from the front of the hotel. Even with the fan in the room running constantly, it is noisy. There's nothing they can do about that.
The other issue is getting into the hotel. They advertise it as easy off and easy on from I-30. The entrance to the parking lot is so close to the exit from 30 that it is not so easy off. For anyone traveling west on 30, I would strongly suggest getting off of 30 one exit ahead, and taking the access road down to the property. If you get off on the suggested exit, you have less than 100 yards to get across the busy 2 or 3 lanes of the access road and into the parking lot. I was nearly rearended by a woman that was too busy talking on her cell phone to pay attention to her driving. Getting back on westbound 30 was indeed very easy.
If they had a little better location, I would rate them above average. For the areas of customer care that they can do something about, they do a great job.
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- Also Known As:
- Best Western Benton
- Benton Best Western