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“Very nice stay”

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Best Western InnSuites Yuma Mall Hotel & Suites
Ranked #4 of 33 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
Reviewed February 24, 2014

The hotel staff was great! The room was very clean and nicely decorated. The bed was comfortable which is a huge plus for me. I liked everything about the hotel minus the price. In my experience I have gotten the same high quality at other hotels for a reasonably lesser price. Other than the price, I highly recommend this hotel.

  • Stayed: February 2014, traveled solo
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Review collected in partnership with Best Western
Thank 197melissas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded February 25, 2014

On behalf of the staff and management, we thank you for taking the time to post your comments. I sincerely hope you will return to stay again soon and see all the amazing changes we are making.

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800 - 806 of 1,024 reviews

Reviewed February 24, 2014

The Yuma Best Western Inn & Suites has been our choice of accommodation for many years as a halfway meeting point between friends from San Diego and Phoenix. We have watched the whole area around this hotel being beautifully developed including many new hotels springing up, and with no difficulty have chosen to loyally return here again and again to enjoy it's welcoming atmosphere, professionalism of the onboard teams, and the overall quality, safety and comfort. So much of 'hospitality' these days has lost the art of treating guests as "guests", but here, we always feel like welcome, even made to feel 'important', guests and are well taken care of! It's really special! Christi Gibel, General Manager, brings a standard into the hotel that is like a breathe of fresh air. Her creative and highly polished presence can be felt throughout. Lupe has been efficiently and effectively serving the elaborate breakfast for many years, always with unfailing professionalism, patience, heart and enthusiasm. We love her smile in the mornings. Brian, from maintenance, went above and beyond this past visit, to ensure that we had enough refrigeration in our suite for our food supplies for the weekend. His attitude and service were exemplary. Thank you BW Yuma Mall for putting up with us for so many years, for always treating us like queens and being consistently our first choice 'home-from-home' in Yuma! We already look forward to our next visit!

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Megan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded February 25, 2014

Thank you so very much! We love to hear guest feedback and sounds like you were very happy with your stay and want to return. If you ever have questions or concerns, just contact us and we will promptly assist you. See you soon.

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Reviewed February 21, 2014

What a great place to stay. Rooms are large and clean, staff takes great pride in them self and hotel. Hotel is located is the best location, close to freeway, shopping and restaurants. Location is also safe and secure.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Kip G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded February 24, 2014

We thank you for taking the time to post such a kind response. The staff and I appreciate you and all of our guests and hope that you will continue to return here in the future.

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Reviewed February 21, 2014 via mobile

Very clean. Outstanding service. The staff was very friendly and courteous. I love the attention to detail. I will stay again when business takes me back to Yuma this spring. I highly recommend this location not only for convenience but overall value.

Stayed: February 2014, traveled on business
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded February 22, 2014

It is so nice to see your comments on TripAdvisor and know that you were so happy with the staff and the room. Please come back and stay with us soon and see the great changes we are making at the hotel.

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Reviewed February 21, 2014

This hotel is my choice of places to stay in Yuma. It is easily accessible from the interstate and is located within walking distance to shopping and good restaurants. The staff is very friendly and have given me room upgrades when they were available. The happy hour is great (free wine/beer!) and so is the menu if you choose to eat onsite for dinner.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Carol Henderson D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded February 24, 2014

Thank you Carol for the response and I hope that you will remember us in the future and come back and see all the changes we are making here. Have a wonderful summer.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2014 via mobile

We stayed here for a nice weekend get away. I must say that we made the right choice. Staff was very courteous and attentive, room was exceptional and much more than I could have asked for. It is centrally located and near great restaurants and shopping. This is definitely a place to come and get away for a little R&R. Cant wait to come back. Thanks for the opportunity to experience excellent customer service.

Stayed: February 2014, traveled as a couple
Thank Quinn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded February 21, 2014

Thank you so much for your posting on TripAdvisor. I am happy that you felt so at home and want to come back and stay. It was a pleasure.

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Reviewed February 20, 2014

I could have spent a week here! The design and layout of the hotel is fun and friendly and the rooms were clean and comfortable. We had a room on the lower floor with outside entrance per request but there were all kinds of options. There was a minimal dog fee but very pet friendly! Breakfast was great! It is hard to find this hotel but well worth the effort! It will be on my list for repeat visits!

  • Stayed: February 2014, traveled with friends
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Thank Nebtravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded February 21, 2014

The staff and I appreciate the time you took to comment about your stay. It is always a pleasure to see that our guests were comfortable and want to return. Come back soon and stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Address: 1450 Castle Dome Ave, Yuma, AZ 85365-1732
Phone Number:
Location: United States > Arizona > Yuma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Business Hotel in Yuma
#7 Family Hotel in Yuma
Price Range: $83 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
Official Description (provided by the hotel):
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Yuma
Yuma Best Western

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