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Best Western InnSuites Yuma Mall Hotel & Suites
Ranked #4 of 33 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 20, 2013

Staff friendly and caring. Gina was very friendly and helpful throughout stay. Room was clean and had all the amenities and more. Breakfast was excellent. Would definitely recommend this hotel. Location is excellent - big shopping center right there and lots of restaurants.

  • Stayed: December 2013, traveled on business
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Thank 893John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded January 17, 2014

We are so pleased to see that kind comments that you gave our staff and hotel. We are all determined to make your stay a wonderful experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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879 - 885 of 1,061 reviews

Reviewed December 19, 2013

Staff friendly and caring. Room was clean and had all the amenities and more. Breakfast was excellent. Only problem was housekeeping banging on our door at 9AM. Would definitely recommend this hotel. Location is excellent - big shopping center right there and lots of restaurants.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Forbes M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded January 17, 2014

Thank you for the comments and post, please come back and we are making big changes here and would like you too see them.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

This was an unexpected overnight stay. A friend recommended this hotel to me. It was the perfect choice for my needs. I was able to get some badly needed holiday shopping knocked out, a good night's rest and a hot breakfast.

  • Stayed: December 2013, traveled solo
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Review collected in partnership with Best Western
1  Thank Evilyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded January 17, 2014

We appreciate your kind comments and are so happy that your stay was restful. We do hope you will come back and see us again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

On this recent business trip to Yuma, I was lucky to find this hotel. Location was perfect and the morning breakfast was great and evening social was a bonus. My only concern was the two inch cockroach I found on the bed one morning, but it is the desert. Otherwise, the staff was great and the conditions were nice.

  • Stayed: December 2013, traveled on business
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Thank MJWSacramento_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded January 17, 2014

We appreciate your comments and the staff and I are working very hard to make the hotel better in service and in product. Please join us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013 via mobile

Front Desk Agents Jessica and Sabina were awesome and their professionalism exceeded expectations. We needed maintenance on our heater and in five minutes he was there and had our unit running great. There is a variety of restaurants nearby, and a large area for my dog to run and many cleanup stations. PJs Cafe was very nice with plenty of food for breakfast and provided a nice happy hour spot. The location was grest since we came to attend Arizonia Western College bowl game.
Thank You for a wonder stay

  • Stayed: December 2013
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Thank HotelierNM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded January 17, 2014

We thank you for the post and are so glad that the staff and hotel were so welcoming to you. I certainly hope that you will be back here soon.

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Reviewed December 5, 2013

We stay at this hotel whenever we travel through the area.. The breakfasts have been very ample and the quality of the food is excellent. The evening happy hour is a great break from our busy days. We always enjoy the time we spend there. The hotel is in a very convenient location to restaurants and shopping at the mall. There are lots of things to do and well worth the stay.

  • Stayed: December 2013, traveled with friends
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Review collected in partnership with Best Western
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded January 17, 2014

We certainly appreciate your response and if you come back, we hope you will be having a great time staying with us here in Yuma.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

There are 2 levels in this hotel and cars are parked a distance from them. The room we were in had wallpaper peeling and areas not painted and the room fridge on 3 legs. The bed was so close to the wall the counter on which the microwave sat we hard to navigate. They were busy renovating when they were busy instead of earlier in the year. The breakfast was a
average at best. I fell in the hotel and they were of little help. In fact they were painting in front of rooms and told me to walk across the gravel. I reported this to the front desk and they to were unconcerned. In fact they gave us cards to upgrade the next time we stayed at B W and they had expired. As it turned out my ankle is broken

  • Stayed: August 2013
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Thank Tim092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded January 17, 2014

Thank you for the feedback and we do apologize if the hotel was in any way confusing or difficult to access. We do try to make sure the staff and our guest rooms are of fine quality.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Address: 1450 S Castle Dome Ave, Yuma, AZ 85365-1732
Phone Number:
Location: United States > Arizona > Yuma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Yuma
#3 Best Value Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Business Hotel in Yuma
#7 Family Hotel in Yuma
Price Range: $85 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
Official Description (provided by the hotel):
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Yuma
Yuma Best Western

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