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Best Western InnSuites Yuma Mall Hotel & Suites
Ranked #5 of 33 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
Chula vista, Ca
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Stay”
Reviewed September 17, 2013

I stayed in Yuma at this Best Western Plus last week on business. The room was clean, the breakfast was fresh and the staff was friendly. That made my work go quicker and more bearable. Kneaders is just down the street, their Tomato Basil Soup is great and Taco Salsa on 4th Avenue by 24th Street has the best Mexican food in town.

Room Tip: ask for the one room suites. They are great.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank redneckjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarylSorbo, Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review, October 15, 2013
Thank you for taking the time to let us know about your great stay at the Best Western Innuites in Yuma. We appreciate your time and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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953 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 17, 2013

We always stay at this hotel and I give it a high rating. If you are a senior and coming down for dental work in Algdones I highly recommend staying at this Best Western, you can't go wrong. Great staff, good breakfast. Judy

  • Stayed September 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank 179judithl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarylSorbo, Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review, October 15, 2013
Thank you for your great comments. We certainly appreciate your business and look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sierra Vista, Arizona, United States
1 review
Reviewed September 16, 2013

For a Plus Best Western this place had inept check in folks, cold water for most of the afternoon, no tissues or washclothes in the room, vending machines took money but didn't produce product, barkeep/cook in PJs was surley and spent a lot of time on her cell phone while ignoring customers.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarylSorbo, Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review, October 15, 2013
Thank you for your comments regarding your stay at the Best Western InnSuites in Yuma. We apologize for the inconveniennces you experienced and the lack of guest service while you were here. We do appreciate your comments and have discussed them with the staff. We hope you will give us another chance to serve you better and hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott, Arizona
Level Contributor
113 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 10, 2013

I used my points to stay here and there was no problem even though I was a late afternoon walk-in guest. There is a nice lounge area called PJ's Cafe where happy hour is conducted and breakfast is offered in the morning. All of the staff I encountered, especially, Jordon, at the front desk were very courteous and helpful. Lots of shopping and restaurants in the nearby mall make it a very convenient place to stay.

  • Stayed September 2013, traveled solo
    • Location
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Helpful?
Thank Stormrider45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarylSorbo, Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review, October 15, 2013
Thannk you for the great comments regarding your stay at the Best Western InnSuites in Yuma. We certainly appreciate the time you took to submit them to us. Many thanks and we hope to see you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendora, United States
1 review
Reviewed September 10, 2013

The staff and general manager, Mr. Green, do everything they can to make you feel comfortable. They are also very accommodating to special groups and guests with handicap issues. They helped our group with their needs for the annual hunting season and when my daughter's softball team played in Yuma they made special arrangements to fit the needs of the team. This place is GREAT!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarylSorbo, Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review, October 15, 2013
Thank you for your friendly comments regarding your recent stay with us. It's great to hear compliments from our guests. We'll see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, United States
1 review
Reviewed September 6, 2013

I'm originally from Yuma and have had to return to Yuma quite a bit these past months due to a family member's illness, then death. We've stayed at a few other named-brand hotels in the area, but now that we've found this hotel, we will be staying here every time we visit Yuma. Very clean rooms, comparable breakfast as other hotels, and free internet. Most importantly - they have comfortable beds (not brick beds)! The cost can't be beat too.

  • Stayed September 2013, traveled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Irene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarylSorbo, Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review, October 15, 2013
We truly appreciate the great comments regarding your recent stay. Our guests are the reason we are here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona City, Arizona
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 4, 2013

Stopped as we were passing through and wow, the gentleman at the desk was very helpful with questions and pleasant about it and when we walked into the room we could not believe what we had for the price paid king and queen beds, couch, table and bar. We would defiantly stay here again

  • Stayed August 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank CharG70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review, August 15, 2014
In reviewing the comments, I see that your post was never answered. I arrived as the manager after you stayed but still would like to take this time to thank you for taking time to post about your stay here at the hotel. If you would ever need assistance, please contact me directly at cgibel@innsuites.com or call 928-783-8341.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Property: Best Western InnSuites Yuma Mall Hotel & Suites
Address: 1450 Castle Dome Ave, Yuma, AZ 85365-1732
Phone Number:
Location: United States > Arizona > Yuma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Yuma
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Business Hotel in Yuma
#7 Family Hotel in Yuma
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
Official Description (provided by the hotel):
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Yuma
Yuma Best Western

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