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“Best Hotel in Yuma”

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Best Western InnSuites Yuma Mall Hotel & Suites
Ranked #6 of 33 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
Norfolk, Virginia
Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Best Hotel in Yuma”
Reviewed August 1, 2013

I've stayed in Yuma at least 2 dozen times, and this hotel is the best one I've ever stayed at. Love the courtyard and whirlpool, and their breakfasts are fabulous, including hot selections and Starbucks coffee. Rooms were clean and comfortable and the staff was wonderful. And they are close to Sam's Club gas station. (I returned for a stay and had a problem with a room, and they were quite gracious and worked it out to my satisfaction. I understand problems can happen but not all hotels really address the issues or are nice about it ...this place did everything right.) As long as they keep this up, I won't be staying anywhere else in Yuma, EVAH!

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Meryl Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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969 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Edmonton, AB
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 29, 2013

Stayed here for a night. After 3 stays, I am finally figuring out the layout of this hotel. Appreciate the free beer and the amenities here are adequate. Nothing fancy, but I will definitely stay here again in the future when my travels bring me to the area.

  • Stayed July 2013, traveled on business
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Review collected in partnership with Best Western

Helpful?
1 Thank brynnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Dgo, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 26, 2013

After a hot, muggy day working in a hanger it was awesome to take a shower and melt into the king sized bed. i wanted to stay there forever. The free buffet breakfast was an added treat. Most hotels offer cereal, fruit, yogart etc... This buffet had sausage, scrambled eggs, tater tots, biscuts, gravey and more. I will be staying there again!!

  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Jacqueline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 18, 2013

Jasmine and Jesus were a great help, very friendly and made sure I had what I needed during my stay. Big plus for this hotel being in a shopping center with plenty of dining options. I had a minimal wait at the airport and the van driver on the way out (afternoon) was courteous and prompt as well. Nice, clean rooms and *the wifi works great. . . . .

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank TimeZoneCrosser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tucson, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 17, 2013

great job remodeling the lobby and the rooms, if all the rooms are as nice as the one i got then this is one of the best best western hotels i have stayed at. will stay again next time i go to yuma. I had stayed before the remodel and it was outdated and a little shabby in the rooms but this time it blew my mind

  • Stayed July 2013, traveled with friends
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
2 Thank Frank F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
331 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed July 15, 2013

We just needed a stopover on a drive from San Diego to Tombstone and Yuma was about halfway. Our room was clean and tidy, there was a laundry and a couple of free drinks. Cannot understand the complaint about the pool. It was clean when we got there, and popular. We noticed that next morning it was being cleaned again. Anyway, why would you travel 26 hours to Yuma and then expect a super pool from a cheap motel?

Stayed July 2013, traveled as a couple
Helpful?
1 Thank gloandbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fordland, Missouri, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 7, 2013

I just spent 26 hours on the road with my family, The first thing I wanted to do was cool off with at the pool. One look at the pool and I was immediately on the phone to complain. It was green, cloudy and appeared to have not been cleaned in a week. I was told it had been clean and the reason was that the tile is green. I offered to send a picture of the pool to the supervisor and was given a 50% refund. I believe that this is ridiculous. In customer service the problem should be fixed or a full refund should be given. It is not my fault that a service I expected was not provided.

Another note is that some of the furniture in the room were broken and also the room thermostat does not work. The house cleaner actually walked in to the room without even knocking he did call and apologize for this and he had to put in new non slip covers in the bathroom. This may have to do with the fact that they messed up the reservation and gave 4 people a room with one king and the reservation was for 2 queens.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aaron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Property: Best Western InnSuites Yuma Mall Hotel & Suites
Address: 1450 Castle Dome Ave, Yuma, AZ 85365-1732
Phone Number:
Location: United States > Arizona > Yuma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Yuma
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Business Hotel in Yuma
#7 Family Hotel in Yuma
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
Official Description (provided by the hotel):
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Yuma
Yuma Best Western

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