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“"Great Experience"”

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The Palms RV Resort
Ranked #14 of 28 Specialty Lodging in Yuma
Swift Current, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“"Great Experience"”
Reviewed August 16, 2013

We stayed at The Palms for the first time in January 2013, we were wowed from the minute we drove in. The staff were friendly and helpful, Our neighbours were great, they came over and introduced themselves as soon as we got there. The facilities are superb. We really enjoyed all the recreation programs and the Vegas style entertainment. Best park we have ever stayed at bar none. This park will keep you busy, very friendly atmosphere. Can't wait to go back this year!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Wayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
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English first
Hungry Horse, Montana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 16, 2013

Our stay was fine until the last week of our 3 month stay. We had to have major repairs done to our 5th wheel trailer off-site and asked if we could leave our tow vehicle parked on our site,(which had already been parked there for 2 days short of the 3 months we had paid for in advance, and we were told we would have to pay for an extra day (the 31st) to leave the truck parked were it had been on our site FOR 3 MONTHS ALREADY!!!! My wife then said The Palms should have given us a refund for the month of February since it doesn't have 31 days!! Sounds like "cheesy" treatment to me!!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmsRVResort, General Manager at The Palms RV Resort, responded to this review, March 25, 2014
Thank you for taking time out to comment on your stay here at The Palms RV Resort. Our community is one with a Lot Owners Association which has Covenants, Conditions and Restrictions Rules for each lot. One of these is that there is only 48 hours allowed for trailer to be on a lot for loading and unloading. Beyond that they are not allowed on the site. Also our monthly rates are based on 30 nights so for staying on February 1 you actually depart 30 nights later not just the calendar month. I am sorry for the confusion on that and we have implemented addition training to help make sure this misunderstanding does not occur in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 16, 2013

We really enjoyed our stay. The staff were friendly and could not do enough to make our visit enjoyable.The park is spotless and all ammenities were excellent. Good dog parks. The snack bar up at the pool has great food specials and very tasty.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stonewall, Canada
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 16, 2013

A very nice RV resort with excellent facilities including free WiFi and severall cable channels. Entrance and roads allow easy maneuvering of any size RV and trees are not restrictive in moving around the park or the sites. Of the RV parks in the area which we explored The Palms is the most modern. We found the staff friendly and helpful on our arrival and during our stay and very much enjoyed our time at The Palms. We have stayed at The Palms on 2 occasions and have never been disappointed and look forward to our next visit. We travel in a 43 ft motor coach.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Darrell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st albert
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2013

this was our first winter in Arizona and we loved it we stayed from dec 01 to march 24-the staff at the palms were very friendly the park is very clean and puppy friendly
we especialy loved the Saturday burger bashes by the pool , we spent most of our time by the pool-try that in alberta in January
we will be back again this year for 5 months starting in November the palms is the best resort in Yuma see you soon

Richard and donna

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank richard s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 15, 2013

We stayed a the resort twice and enjoyed it each time.However I did have a concern about the administration, as on more than one occasion my reservation was screwed up on arrival..The last time in 2012, we actually called to advise we would be arriving a day early and wanted to know if it was a problem,being over the Christmas holiday season. They said our lot was available to occupy on arrival. We arrived after the staff had left for the NY holiday,and when we went to check in, they had never heard of us. Thanks to the quick thinking Security guard GW, we were escorted to a site and told to sort it out when the office opened after the holiday.. Then when confirming our reservation for 2013 after sorting out our address before we left the resort, We waited for two months for confirmation, but nothing, although our travelling companions had their confimation, we booked at the same time When I called again they had never heard of us, yet they had charged me a deposit on my Visa. After that I never received another email from the resort until a month ago.. Although a great spot it had,terrible,frustrating administration and is now over priced.

  • Stayed September 2012, traveled solo
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
4 Thank Al S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmsRVResort, General Manager at The Palms RV Resort, responded to this review, March 25, 2014
Thank you for taking time out to comment on The Palms RV Resort. The manager of that department was replaced at the end of the 2012/2013 season. We invite you to come back and visit us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
muskoka on
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 15, 2013

we have made the Palms our winter home for the past 3 winters. The lots are very large and allows you lots of space to park a 5th wheel without being parked on top of your neighbour. the residents are very friendly. there is so many activities that you can be busy from dawn to dusk if you want. the staff especially the entertainment co-ordinator are very helpful and plan lots of fantastic concerts.. The burger bashes and entertainment bands every Saturday are a great place to meet and make new friends... we look forward to our return.....

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms RV Resort

Property: The Palms RV Resort
Address: 3400 S Avenue 7 E, Yuma, AZ 85365-6654
Location: United States > Arizona > Yuma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 28 Specialty Lodging in Yuma
Number of rooms: 415
Official Description (provided by the hotel):
Boutique Winter Resort that is RV friendly. Pets welcome to play in our two dog parks. With Las Vegas style entertainment and hundreds of other activities each week there is plenty to enjoy. ... more   less 
Also Known As:
The Palms Rv Hotel Yuma

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