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“Wonderful Stay Here, Again!”

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Hilton Garden Inn Yuma Pivot Point
Ranked #3 of 33 Hotels in Yuma
Certificate of Excellence
Willoughby, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Stay Here, Again!”
Reviewed May 6, 2013

I was on a business trip here last week with a few co-workers. This is my second visit to this location. The staff here is the best I have encountered. This is a great place to stay. The staff is very friendly and extremely attentive. They all make you feel very at home and welcome and take a genuine interest in their guests. I would especially like to thank Pete and Andrena and all the others I have spoken with and encountered.

This hotel is spotlessly clean, the rooms are well appointed, and the lobby has great places to relax or work (as we did). The food served in the restaurant is very creative, has a lot of local influence and is reasonably priced and delicious. I don't often like to eat in restaurant hotels, but the Hilton Garden Inn at Pivot Point is an exception. The business center is well equipped. But the overall difference here is the staff. I will be staying here again!

Room Tip: The rooms are very comfortable and the hotel is quiet, despite when its very busy.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, May 9, 2013
Dear Michael K from Reston VA,

Thank you for staying with us for the second time at the Hilton Garden Inn - Yuma.
and thank you for taking the time to make comments on our Trip Advisor page. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about the hotel and our great staff, especially Pete and Andrena. I have shared your kind words with them. Thank you again for your patronage, and I look forward to spending time with you the next time you stay with us here at the Hilton Garden Inn - Yuma.

Sincerely yours,

Jeff Hirsch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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730 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Albuquerque, New Mexico
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed May 5, 2013

We stayed here for a night. Its a very clean and nice hotel the staff were very nice. There is a small pool and lounge. They do have breakfast available for $12 per person...so I thought that was a bit pricey for Yuma. There are not any grounds to wander, but it is extremely close to the territorial prison and main street. I will stay here again when I travel through. There is a mini fridge in the room which is convenient when traveling with kids. Also, there is an antique train on property that the kids love and makes a great photo op!

Room Tip: The south side rooms face the pool. The north side rooms have a view of the colorado river
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly85044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, May 6, 2013
Dear Kimberly85044 from Chandler AZ.

Thank you for your recent stay with us in Yuma, AZ, and thank you for taking the time to make comments on our Trip Advisor page. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about the hotel and our great staff, I am happy to hear that you and your family enjoyed your time here, and that you will use the hotel in the future for business travel. Thank you again for your patronage, and I look forward to spending time with you the next time you stay with us here at the Hilton Garden Inn - Yuma.
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A TripAdvisor Member
Reviewed May 1, 2013

This Hilton Garden Inn is definitely a 10 all the way around. The entire staff are professional, friendly and accomodating. We began staying at the HGI when it first opened. We visit our destination a minimum of three times a year and this hotel is our first choice always. Make it yours. You will not have any regrets.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, May 17, 2013
Dear Trip Advisor Member,

Thank you for your recent stay with us in Yuma, AZ, and thank you for taking the time to make comments on our Trip Advisor page. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about the hotel and our professional, friendly, and accommodating staff, Thank you again for your ongoing patronage since we have opened, and I look forward to spending time with you the next time you stay with us here at the Hilton Garden Inn - Yuma.

Sincerely,

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
jeff.hirsch@hilton.com
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jonkoping, Sweden
1 review
Reviewed April 29, 2013

I was on a long business trip to Yuma. Previous visits I have stayed at Hampton inn & suites, but this time I needed a change. The staff is very helpful and always nice. The room was as expected good. The only thing I didn't like where the food that we had one night, very dull.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Johan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, May 2, 2013
Dear Johan H. from jonkoping Sweden,

Thank you for staying with us at the Hilton Garden Inn - Yuma, and thank you for taking the time to make comments on our Trip Advisor page. Our mission is to provide you with excellent and comfortable accommodations at a very high level of service. Thank you for your positive comments about the hotel, your room, and our excellent staff during the week that you stayed with us. I apologize that you thought our food was dull. We will liven it up the next time you stay with us. Thank you again, and I look forward to seeing you upon your next stay here in Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
Yuma, AZ.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak View, United States
2 reviews
Reviewed April 29, 2013

This past season i stayed here and it is now my "go to" place to stay while working in Yuma. Its close to the river and you can walk along the path which is nice in the A.M. The service is great and the staff is friendly.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, May 2, 2013
Dear John P from Oak View, USA.

Thank you for your recent stay with us in Yuma, AZ, and thank you for taking the time to make comments on our Trip Advisor page. Thank you very much for being our "go to" place in Yuma. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about the hotel and our friendly staff, Again, thank you again for your patronage, and I look forward to spending time with you the next time you stay with us here at the Hilton Garden Inn - Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
Yuma, AZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 28, 2013 via mobile

Have been here before and the staff is great. Restaurant and bar is great - the bar has one of those "cold strips" embedded in the bar top to keep you beverage cold, very cool. Up to HGI standards, no doubt. Feels very new and clean. Not many other restaurants nearby. Don't venture too far from hotel if jogging.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hilemasm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, May 2, 2013
Dear hilemasm from Dayton OH,

Thank you for your recent stay with us in Yuma, AZ, and thank you for being a repeat guest. Thank you for taking the time to make comments on our Trip Advisor page. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about our great hotel and our friendly staff, In addition thanks for the comments about our bar with cold strips to keep your drink icy cold. Thank you again for your patronage, and I look forward to spending time with you the next time you stay with us here at the Hilton Garden Inn - Yuma.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
las vegas, nv, United States
2 reviews
Reviewed April 26, 2013

This Yuma Hilton Garden Inn is very nice and has a very good staff, resturant and bar. What else do you need after a long day of work. I will be staying there again during my business trips to Yuma in the future. Great location right on the river with easy access to the local sites and freeways. Thank you

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James R W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, May 2, 2013
Dear James R.W. from Las Vegas
Thank you for your recent stay with us in Yuma, AZ, and thank you for taking the time to make comments on our Trip Advisor page. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the positive comments about the hotel and our great staff, Thank you again for your patronage, and I look forward to spending time with you the next time you stay with us here at the Hilton Garden Inn - Yuma.

Sincerely yours,
Jeff Hirsch
General Manager
Hilton Garden Inn - Yuma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Yuma Pivot Point

Property: Hilton Garden Inn Yuma Pivot Point
Address: 310 N Madison Ave, Yuma, AZ 85364-1417
Phone Number:
Location: United States > Arizona > Yuma
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Yuma
#3 Romantic Hotel in Yuma
#3 Family Hotel in Yuma
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 132
Official Description (provided by the hotel):
Stay at the Hilton Garden Inn Yuma and wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. Enjoy free WiFi and great amenities like on-site restaurant and bar, heated pool and complimentary fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma

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