I have stayed at several hotels in Yuma, AZ--some more upscale, some cheaper. The Shiloh Inn is hands down the most hotel for the money you will find in the area--but even if you have the cash to stay at somewhere more expensive, you should try the Shiloh Inn first.
The customer service I've enjoyed (over several stays, spanning several months) is awesome. If I call the front desk for something (like towels), they are delivered immediately. The clerks are always smiling and have given me good prices on excellent rooms--always accommodating my requests (like a room on the top floor, a view of the pool). The rooms themselves could not be cleaner--and the housekeeping staff has excellent customer service as well. Every employee I've met seemed genuinely grateful for my business.
The hotel is located in one of the best spots in Yuma--minutes from "downtown," next to the movie theater, retail stores, and within walking distance of the nicer restaurants in Yuma.
The rooms themselves are well furnished with a nice office chair for work, a balcony for smokers, and (usually) an HDTV. And I cannot say enough good things about the beds--some of the best I've ever slept on, which is nice because I usually have difficulty sleeping.
The customer service is truly special and reflects great credit on the management of this hotel. The value is outstanding.
I realize this review is overwhelmingly positive--so were my experiences at this hotel. Be sure to ask for their free Star Rewards program--I missed out on some points because I was in a rush.
- Official Description (provided by the hotel):
- The friendly staff at the Shilo Inn Hotel & Suites will welcome you with gracious Shilo hospitality. Each of the 134 spacious rooms and suites are tastefully decorated with southwestern furnishings. Children 12 and under always stay free with an adult at Shilo Inns. Dogs welcome. ... more less
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