My husband and I have stayed in this hotel before, we always liked until this last time, we booked a room trough online a third party, it said we would have a king size bed, just what we needed. but when we arrived there, it was a very small bed for the two of us, I asked the reception person that they gave us a different room, he said: when we book trough third party agency, there is no guarantee you get what you see in there, and that there was no room with a bigger bed for us available that night. I don't think that is right, if you are not going to give the client what you advertise online, do not put it there then. that is my only complaint, I hope you improve that kind of service, other than that, everything else was good, we really like the hotel to stay there when we are in that area. thank you for your attention.
- Official Description (provided by the hotel):
- The friendly staff at the Shilo Inn Hotel & Suites will welcome you with gracious Shilo hospitality. Each of the 134 spacious rooms and suites are tastefully decorated with southwestern furnishings. Children 12 and under always stay free with an adult at Shilo Inns. Dogs welcome. ... more less
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