I would have to agree with Rt66er, my husband and I also had a two night stay in September 2010. Although, this is a lovely remodeled hotel with exquisite, interesting and unusual art, the staff is lacking. Our room was located on the second floor and the hotel does not offer any bell service which I would have to say is ludacrious given from what I could tell, a large portion of their patrons are elderly. Having to lug suitcases up a spiral staircase is not exactly the best way to begin your stay. When we opened the door to our room we were overwhelmed with the power of "Lysol" or some other powerful cleaning agent. I immediately had to open the windows to air out the room.
We also had reservations at the Turquoise Room, and the service was less than professional, led by a manager who seemed to be dazed and confused. Food was okay, however when a pebble was found in the tomato salad and brought to our servers attention, no concession was offered. My husband did not want to make a fuss, which he should not have to, it should have been corrected by replacing the salad and removing the cost from the bill. In my opinion, given the promotion of the hotel's restoration I would have expected a caliber of service to compare to the overall ambiance. I would recommed the hotel, but would warn everyone about the level of service they should expect. Pack light or request a first floor room!
- Official Description (provided by the hotel):
- La Posada (1930) is the masterpiece of architect Mary Colter, hotelier Fred Harvey and the Santa Fe Railway. This was the last great railway hotel built in America, and the finest historic hotel on Route 66. National Landmark building and gardens, famous art collection, and one of the best restaurants (The Turquoise Room) in the southwest. ... more less
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- Also Known As:
- Hotel La Posada
- La Posada Hotel Winslow
- La Posada Winslow Az