Although the basic hotel amenities are OK, the staff are completely disinterest. One word answers to questions, no explanation of what room rates include (no breakfast, would be good to know). The In room wifi did not reach our room. Phoned the front desk ... Her answer 'it should???'. No attempt to remedy. Not enough blankets in the room despite record cold weather. And in the morning when we came down to reception to use the wifi, not one of the three staff members on reception acknowledged us at all. And there were no other guests there. We travelled in the USA for 6 weeks, and this hotel was the only one we found where the customer service was pathetic ... Holiday Inn you have let your country down!
- Official Description (provided by the hotel):
- Welcome to the Ramada Hotel in beautiful Williams, Arizona known as the Gateway to the Grand Canyon. As you will see the Ramada Williams is the ideal location. Conveniently located just off interstate 40, just 56 miles south of the majestic Grand Canyon. 40 miles east is Flagstaff, home of the University of Northern Arizona and the Snow Bowl slopes. To the south (60 miles) is Sedona, Arizona famous for the Oak Creek Canyon and the spectacular views of its red rock formations. There is much to see and do in Williams, Take a stroll along the Historic Route 66, enjoy a horse drawn carriage ride, watch a true re-enactment of a cowboy shoot-out, shop at one of the unique shops where local artisans sell their wares. Or enjoy one of the local restaurants (many with live entertainment. The Ramada Williams, boasts the famous "Doc Hollidays' Steak House. Just a 1/2 mile away from the Canyon Gateway Williams is the Grand Canyon Railway, departing daily to the Grand Canyon, giving a spectacular and ever changing view from the comfort of your train car. In November be sure to mark you calenders to the train and experience the magic of the Polar Express. ... more less
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- Also Known As:
- Holiday Inn Williams Hotel Williams
- Williams Holiday Inn
- Holiday Inn Williams Az