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“Great price for a decent room”

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Ramada Williams/Grand Canyon Area
Ranked #14 of 30 Hotels in Williams
Reviewed December 14, 2012 via mobile

Stayed here one night after riding the train. Everything was as expected with a clean room and needed accommodations. We got the basic room so there was nothing fancy like a couch or fridge, but we didn't need any of that. The room had a coffee maker but I found it more convenient to walk to the coffee bar by the front desk.

Staff was helpful and courteous when we arrived and left. They were very prompt when my toddler decided at 3:30am that he didn't like what he ate. I called the desk for a new set of sheets and there was a knock on my door in less than 2 minutes with fresh sheets.

Room was reasonably priced and I would have no problem staying there again.

  • Stayed: December 2012
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Thank Familytraveler122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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739 - 745 of 1,085 reviews

Reviewed November 14, 2012

we stayed here for 1 nite before taking train to grand canyon. the location is convient to the town of williams.
hotel is pretty clean bed ok flat screen tv with hbo.
biggest draw back for us was our room 103 was right next to highway trucks all night long.

  • Stayed: November 2012
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Thank mittygord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

Good: Nice indoor pool area. Quiet room with comfortable bed - we slept well. Attached restaurant with a bar. Room was clean. AC worked well.

Bad: No refrigerator or microwave in room. No breakfast. WiFi so bad that 3G was faster. Shower was like a sandblast (which is better than too little water, but could be improved by a different shower head). No business center. Historic downtown not within comfortable walking distance.

If I return to Williams, I'll try a different hotel next time. No excuse for bad WiFi & lack of a refrigerator in the year 2012.

  • Stayed: November 2012, traveled as a couple
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Thank Outdoorpartner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012 via mobile

Used as stopover to Grand Canyon which is about an hour away. A small walk away from the Main Street of the town. There are takeaways just outside the hotel. The rooms are clean and comfortable with friendly staff. Williams had a great vibe to it and could have spent another day there. We left early to do a helicopter trip over Grand Canyon which was amazing and would recommend. Booked this in a shop in Williams the day before.

  • Stayed: September 2012
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Thank TravellersDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

We were in Williams over Labor Day weekend. There was a major rodeo going on, and no shortage of drinking cowboys. The hotel itself was pretty nice and has a convient location. The hotel offers a full bar, dining area, workout room (only one treadmill) and a pool. We were here to visit the Grand Canyon that was only about an hour drive. There is also a train you can take to the Grand Canyon, but it was pretty expensive. The only thing that I saw was that if you book through a thrid party (Priceline, Expiedia) make sure to call ahead to confirm your reservation. While waiting in line the front desk had to turn two people away without refunds due to some issue with double booking. Also, if using a thrid party to book you will not be able to charge anything to your room because of some issue I never really got an answer to. All in all I will stay here again if ever in Williams, but have no plans of returning to Willimas.

  • Stayed: September 2012, traveled with family
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Thank rogerythat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

The hotel is doing some renovations to update it but there are some things that might not be addressed. First, you should book early and contact the hotel for ground floor rooms if you need them as there is not elevator. There are luggage carts at the front desk but no use if you are upstairs. The was no refrigerator in the room even though it was a handicapped room and we needed the refrigerator for insulin. The pillows on the bed were small and lumpy. I spent much time punching and plumping to get comfortable and was angry that for once I had left my own pillow at home. The toilet paper was so cheap and nasty that you had to use a yard at a time and the tissues practically made you nose raw. The best thing about this hotel was the indoor pool (nice and warm) and the spa that was so welcome after walking around all day at the Canyon. So all else could be overlooked except we paid $119 for a king and that did not include breakfast of any kind. WHAT??? It was explained that since there was a restaurant attached to the hotel they could not offer breakfast and compete with them. Well, we have stayed in places before that had a restaurant and they gave a voucher for breakfast in the restaurant. We did eat dinner in the restaurant one night and the meal was excellent made even better by the young waiter who was only a high schooler but had the charm and manners of a veteran waiter. Good for you kid.

Room Tip: Book soon and go to a different hotel where you get more comfort and breakfast.
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  • Stayed: October 2012, traveled with friends
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Thank cargo1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Ramada Williams/Grand Canyon Area, responded to this reviewResponded November 5, 2012

Dear cargo1962,

Thank you for choosing to stay with us and providing feedback. We're pleased you liked our location. I do apologize for the confusion with breakfast not being included with your reservation and for any inconvenience it may have caused you. We have rates that include breakfast and some that don't. I will make sure that your comments will be forwarded to the appropriate departments and be reviewed. Your comments are truly valuable, as this will give us an opportunity to look for areas to improve. Thank you for staying with us and we hope to host you again on your next visit to the area.

Sincerely,

Irish V.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2012

Although I did not go inside any of the motels by the train depot, I think I can safely say that the Holiday Inn may be your best option in Williams. The hotel is old and in need of some updates, but for the price, I won't complain. We used it for two nights as our base camp for Grand Canyon, which was a straight shot north about 45 min. Hotel offered an adequate bar with local beer on tap and local wine, if you want to try some AZ booze. There is also a steak house, although we did not eat there, the food smelled great as we walked by. Friendly staff and rooms were clean and comfortable. If you are looking for a cheaper option than Grand Canyon Village hotels and want a central location for other activities such as Flagstaff or Sedona, Williams is a good choice.

Stayed: October 2012, traveled as a couple
Thank kellergurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Williams/Grand Canyon Area

Address: 950 N Grand Canyon Blvd, Williams, AZ 86046-2075 (Formerly Canyon Gateway Hotel)
Phone Number:
Location: United States > Arizona > Williams
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 30 Hotels in Williams
Price Range: $54 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Williams/Grand Canyon Area 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Ramada Hotel in beautiful Williams, Arizona known as the Gateway to the Grand Canyon. As you will see the Ramada Williams is the ideal location. Conveniently located just off interstate 40, just 56 miles south of the majestic Grand Canyon. 40 miles east is Flagstaff, home of the University of Northern Arizona and the Snow Bowl slopes. To the south (60 miles) is Sedona, Arizona famous for the Oak Creek Canyon and the spectacular views of its red rock formations. There is much to see and do in Williams, Take a stroll along the Historic Route 66, enjoy a horse drawn carriage ride, watch a true re-enactment of a cowboy shoot-out, shop at one of the unique shops where local artisans sell their wares. Or enjoy one of the local restaurants (many with live entertainment. The Ramada Williams, boasts the famous "Doc Hollidays' Steak House. Just a 1/2 mile away from the Canyon Gateway Williams is the Grand Canyon Railway, departing daily to the Grand Canyon, giving a spectacular and ever changing view from the comfort of your train car. In November be sure to mark you calenders to the train and experience the magic of the Polar Express. ... more   less 
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Also Known As:
Holiday Inn Williams Hotel Williams
Williams Holiday Inn
Holiday Inn Williams Az

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