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“Awful service!”

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Ramada Williams/Grand Canyon Area
Ranked #14 of 30 Hotels in Williams
Reviewed September 25, 2007

Awful service; if you can help it, don’t go there.

  • Stayed: September 2007, traveled as a couple
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Thank BrookVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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896 - 902 of 1,087 reviews

Reviewed August 15, 2007

Nice, comfortable beds and the staff was very friendly. Best shower in a hotel, yet.

  • Stayed: July 2007, traveled with family
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Thank mizscarlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2007

the pool was the best feature of this location. It was very warm and large. The spa was also large although the jets didn't work very well. The property was OK...there seemed to always be trash on the hallway floors.

  • Stayed: July 2007, traveled as a couple
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Thank philangie6370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2007

Nothing too fancy... as the previous post suggests it is not quite up to the average Holiday Inn standard. The rooms are a little dated and more of a nicer motor lodge standard. Our room (got stuck in a smoking room) smelled pretty bad, but some Febreeze did the trick to make it livable. The room was clean and the hotel restaurant was pretty good. Our room was on the second floor (no elevator) and we couldn't find a working ice machine. Our room faced the interstate (albeit we were in the farther of the 2 wings) and we did not notice the freeway. The indoor pool was fun, but the smell of chlorine was a little strong. Compared to the other lodgings we saw this one appeared to be about as good as it was going to get for the area. It's about an hour drive to the Grand Canyon... next time we'll try to book far enough ahead of time to get lodging inside the park. For the price this was an OK deal and I wouldn't rule out staying here again.

  • Stayed: June 2007, traveled with family
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4  Thank grram1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2007

The Holiday Inn is in a great location to drive to the Grand Canyon. We planned on going to the Grand Canyon the next day only to wake up to a dead battery. The staff was very helpful in trying to find a local to give us a jump until another traveler mentioned calling the rental agency. We called the rental agency and had a jump in 15 minutes.
The room we had was enormous and it was very clean. The only dislike was the lack of an elevator.

After we had checked out the staff held on to a box of wine for us so we could pick it up on our way back from the Grand Canyon, we didnt want it sitting in a hot car all day.

  • Stayed: June 2007
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2  Thank roadtrip21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2007

So this has to be one of Holiday Inns older buildings. Not up to their usual standards. It is two story, with interior doors, but no elevator! The place looks and feels a little old & tired, showing its age, but it was clean and a relatively good value compared to the few other places we knew about in town. The room we had was huge and appeared to be designed for more beds than our one king, but the bathroom was quite small... a struggle to close the door while standing in front of the toilet. The TV was old and had less than perfect picture quality, but the bed was adequate..not bad at all, just not the best. The indoor pool was large, very spartan, noisy, and crowded with families & kids. But the large spa at one end of the room was very comfortable and very nice later when most of the kids left.
One unusual thing we noticed was about the noise level ... I mean we had a room next to the freeway and not far from the train tracks but we never heard any of that even though we knew trains went through town all night ... yet inside our room we could easily hear the muffled conversations coming from a room next to us.
There was no continental breakfast. And we did not try the restaurant here, but peeking in, we saw a comfortable, cozy steakhouse and next time will give it a try. The Mexican Cantina downtown had live music and the food was great. We also ate breakfast in the family restaurant across the street from the Cantina and the service and the food was less than what anyone would want.
A must visit is to the "Red Garter B & B " .. Bed & Bakery ..a small but tasty selection of home baked goods and an interesting history to this old bordello which is supposedly haunted!
It will cost more, but next time I'll probably stay at the newer Fairfield Inn a few blocks away.

  • Stayed: June 2007, traveled as a couple
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5  Thank phazerbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2007

We chose this property due to it's proximity to the Grand Canyon and convenient access to Williams and the Interstate 40 Highway. It did meet these needs.We booked an executive suite when this became an option to our request for a king-sized bed. On arrival we were told the executive suites did not have king beds nor were there any avaiable in the regular rooms at the time. The hotel restaurant was closed upon arrival and did not open until 5 PM. The wireless internet connection did not work. We contacted the front desk several times asking for assistance who recommended we go into town to an internect cafe to check our mail. This was not what we wanted to hear. Travellers should also be aware that the walls and ceiling do not provide the sound-proofing we have come to take for granted in our travels. We had difficulty sleeping as we could hear the neighbors TV clearly in our room and the upstairs neighbors heavy footsteps during the night as they made several trecks across the floor. On a positive note, the indoor pool and spa area looked very inviting although we did not use it.

  • Stayed: May 2007, traveled as a couple
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2  Thank mebc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Williams/Grand Canyon Area

Address: 950 N Grand Canyon Blvd, Williams, AZ 86046-2075 (Formerly Canyon Gateway Hotel)
Phone Number:
Location: United States > Arizona > Williams
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 30 Hotels in Williams
Price Range: $55 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Williams/Grand Canyon Area 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Ramada Hotel in beautiful Williams, Arizona known as the Gateway to the Grand Canyon. As you will see the Ramada Williams is the ideal location. Conveniently located just off interstate 40, just 56 miles south of the majestic Grand Canyon. 40 miles east is Flagstaff, home of the University of Northern Arizona and the Snow Bowl slopes. To the south (60 miles) is Sedona, Arizona famous for the Oak Creek Canyon and the spectacular views of its red rock formations. There is much to see and do in Williams, Take a stroll along the Historic Route 66, enjoy a horse drawn carriage ride, watch a true re-enactment of a cowboy shoot-out, shop at one of the unique shops where local artisans sell their wares. Or enjoy one of the local restaurants (many with live entertainment. The Ramada Williams, boasts the famous "Doc Hollidays' Steak House. Just a 1/2 mile away from the Canyon Gateway Williams is the Grand Canyon Railway, departing daily to the Grand Canyon, giving a spectacular and ever changing view from the comfort of your train car. In November be sure to mark you calenders to the train and experience the magic of the Polar Express. ... more   less 
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Also Known As:
Holiday Inn Williams Hotel Williams
Williams Holiday Inn
Holiday Inn Williams Az

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