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“2014 NAU Graduation (Masters)”

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Best Western Plus Inn Of Williams
Ranked #2 of 30 Hotels in Williams
Certificate of Excellence
amado, United States
1 review
“2014 NAU Graduation (Masters)”
Reviewed May 13, 2014

Had a older staff member who was not up to Best Western standards for quality/customer service at check in,other than that, had a good time there and would definately stay there again. Hot tub was great, pool was good. Entertainer in the dining area was really good and the dinner that we had in the hotel was excellent. I highly recommend the original style cheesecake for dessert.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_of_Williams, Owner at Best Western Plus Inn Of Williams, responded to this review, June 25, 2014
Thank you for staying with us and sharing your positive comments. Your opinions truly help us get better at what we do. Thanks and come stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,518 reviews from our community

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Rating summary
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Surrey, UK
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 9, 2014

As a party of 50, it can be difficult to select a good hotel which isn't too big. What a great choice. The staff - particularly Christina and Joe were just excellent, the rooms well decorated and appointed and lovely and big. The food at the restaurant was also exceptional and not over-priced. Highly recommended.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank triple777uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_of_Williams, Owner at Best Western Plus Inn Of Williams, responded to this review, June 25, 2014
Thank you for your time in commenting..we want you to come back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switz City, Indiana
Level Contributor
85 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed May 8, 2014

This hotel is out of town, very scenic. Our room was nice and quiet, even with music in the lounge. Room was clean, good bed. This hotel has no elevator, so if you have tons of luggage get the ground floor. We were on a month vacation and have lots of luggage. Enjoyed the quiet night and drove to Lake Havasu. Front desk very nice.

  • Stayed April 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank jaynewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_of_Williams, Owner at Best Western Plus Inn Of Williams, responded to this review, June 25, 2014
Thank you for commenting about our hotel and staff..we will share your experience with our staff for training purposes. Come see us again,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 7, 2014

Nice quiet room with a comfortable bed. The breakfast was quite good. This was a good place to stay on our way to the Grand Canyon. It is nestled in the pines not far from the major highway. Bar does close fairly early.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank 431brendaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_of_Williams, Owner at Best Western Plus Inn Of Williams, responded to this review, June 25, 2014
Thank you for staying with us and sharing your experiences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 7, 2014

We choose to stay here because of the pool, but it was too cold/rainy to swim while we were there. It's not right in town, only a few short minutes away, which was nice, town was busy at night, it's very calm and quiet here.

The breakfast is GREAT, kids cleaned their plates. It wasn't overly packed in a small room like so many are, you had room, very comfortable seats.

I also can't say enough about the staff, everyone was pleasant, helpful and kind to our children, which really means a lot.

The few negatives, and this is directed at the owners, you need more staff, who you have are excellent, but they are trying to do too much.

I was getting in bed the first night and found blood spots on the sheets. They were clean, but still not what I want to sleep on. I called the front desk, spoke with Adam, who was very attentive, and offered to move us, I said there was no need, just a new sheet will do. He said he would bring it down, 20 minutes later I went to the desk to get it and change it myself. The next day was the Grand Canyon, and I wanted to get to bed. He was training someone new and there were 3 or so rooms checking in. He had forgotten, but immediately got my sheet, then in about 10 minutes called the room to make sure all was well, and discounted our two night stay.

This is why I say they need more help, he was trying and he did everything he could to make it right with us. He also said it would be discussed with housekeeping. Ok no problem, we are all human.

The a/c-heat didn't work either, it has to be set at 61 to keep the room cool. I feel bad I was calling the front desk so many times, but again Adam had the cure for it, and it worked.

The fire pit by the pool is GREAT, it wasn't on the second night, but was promptly light when we asked, but it was so windy it was hard to cook s'mores on it. The restaurant provides you with everything you need except the chocolate which is for sale in the gift shop. At first I didn't understand why it wasn't included, but it's not cheap and I can see it being wasted by some.

All in all it was a great stay, great people, just wish it were warmer out! We would stay again!

Room Tip: No elevator... so first floor rooms are nice, close to the pool, but it was several doors so it'...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank F150traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_of_Williams, Owner at Best Western Plus Inn Of Williams, responded to this review, June 25, 2014
Thank you for your honest comments, they are truly appreciated!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wyoming
Level Contributor
85 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 6, 2014

Williams is a cute little town. Very touristy but fun. Room and employees at the BW couldn't have been better. Especially enjoyed Omar Mondragon de Leon's music in the lounge. Food was excellent, though we only had appetizers in the lounge. Breakfast was the best on our trip. Very comfortable bed, lovely setting, and great staff. Clean and quiet. Best night of our 10 day trip.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Wysnowbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_of_Williams, Owner at Best Western Plus Inn Of Williams, responded to this review, June 25, 2014
Wow!!! What wonderful comments to read. Please know that we will share them with staff and we want you to come back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mayfield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 6, 2014

Stayed here for two nights in early April and it was the perfect place for visiting the Grand Canyon. The hotel is located off a highway and is tucked away in a pine forest. The property itself is very unique, with a pool and outside camp fire at night. The staff, particularly the owner, are very knowledgeable about the local area, and are friendly and hospitable. The WiFi was perfect and the free breakfast a nice addition. Nearby Williams is a historic Route 66 town, and has a few different restaurants to eat at. I would definitely stay here again upon returning to Williams.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nathaniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_PLUS_of_Williams, Owner at Best Western Plus Inn Of Williams, responded to this review, June 25, 2014
Thank you for your positive comments and we hope you will return soon. Be safe in your journeys.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Inn Of Williams

Property: Best Western Plus Inn Of Williams
Address: 2600 West Route 66, Williams, AZ 86046-9182 (Formerly BEST WESTERN PLUS Inn of Williams)
Phone Number:
Location: United States > Arizona > Williams
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Williams
#2 Family Hotel in Williams
#2 Romantic Hotel in Williams
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Inn Of Williams 3*
Number of rooms: 80
Official Description (provided by the hotel):
Best Western Plus Inn of Williams is a full service hotel featuring 80 rooms with an elevator, a complimentary breakfast buffet, guest laundry on each floor, heated outdoor swimming pool and hot tub, relaxing fire pit, surrounded by beautiful mature landscape of forest. Included in our lobby area and marketplace is a full service Kachina Lounge, relaxing getaway with top shelf liquors, cordials, tap beer including local brews. In our Marketplace we proudly present Entertainment year-round. The Western View Steakhouse, is where our Locals celebrate special events, such as Birthdays, Anniversaries, and a gathering place of Friends, for a good time. The menu reflects an ambiance of relaxation while suggesting varieties of Steaks, Chicken choices, Lamb chops, Barbeque ribs, Seafood specials, Salads and Authentic Mexican entrees, of Nachos, Ceviche, Enchiladas, Tacos, Fajitas and more...yes meaning desserts. Just plan to stay, dine with us, use our amenities... and check it all out! ... more   less 
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Also Known As:
Best Western Plus Inn Of Williams Hotel Williams
Best Western Hotel Williams
Best Western Williams
Williams Best Western

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