Wow, I'm surprised by the vitriolic (that means hateful) reviews of this place here on tripadvisor! It's a buffet-style restaurant, people! What did you expect?
My family recently bought a multi-night package from the railway which included meals, so we ate two breakfasts and two dinners here, and all were fine experiences. Honestly, the two nights we had dinner here we noticed a difference in the quality of the food. On both nights the salad bar was nice with lots of fresh choices, but on the second night we ate there, the dinner meats were all quite dry and institutional-tasting. The first night, the carving station had nice, tender ham, and the buffet line had a flavorful coq au vin, but on our second night we were disappointed to find the quality of food was inconsistent. Desserts were rather average, and the coffee was weak, which we found to be true in many of the restaurants we visited on this trip. (Surely that's not a western thing?)
Breakfast was good, too, except for the weak coffee. Again, there were plenty of choices and we found the food quality to be quite good. One thing that struck us as odd was that one side of the buffet line is a made-to-order station (eggs in the morning, pasta at dinner). For some reason, the line at this station was always ridiculously long and spilled over to the regular buffet line where access to fully half the buffet was blocked. A simple solution would be those velvet ropes to channel the line so that it wouldn't block half the other serving lines, but maybe that doesn't happen every day (though it happened every time we were there.)
The servers at the cafe, like all the staff we encountered at the hotel, gifts shop, depot, etc., were exceptionally friendly and helpful. If you are any kind of snob at all, I guess you should just avoid buffet restaurants altogether, but our family found this to be a clean, convenient place to get good meals during our trip.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.