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“Pie”
3 of 5 bubbles Review of Grand Depot Cafe

Grand Depot Cafe
Ranked #11 of 57 Restaurants in Williams
Cuisines: American
More restaurant details
Restaurant details
Good for: Kids, Families with children, Large groups
Dining options: Dinner, Breakfast, Brunch, Lunch, Highchairs Available, Parking Available, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Chandler
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Pie”
3 of 5 bubbles Reviewed January 23, 2013

We asked were to eat in Williams. The hotel recommended, this place claiming that it had the best pie ever. I would say it was average. Other than the fact that they had route 66 souvenirs, I would not have been impressed

Visited December 2012
Helpful?
Thank Ed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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577 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bishop, California
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“What health code violations...”
1 of 5 bubbles Reviewed January 8, 2013

Serving temperature was lukewarm...Staff refused to warm up food stated ''not their policy...'Adjacent to hotel is a relative term in cold icy conditions

Visited January 2013
Helpful?
1 Thank lateacher32083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xanterra, Public Relations Manager at Grand Depot Cafe, responded to this review, January 14, 2013
Thank you for sharing your experience with us, as customer feedback is how we gauge our performance in all aspects of our operations. At Grand Canyon Railway, our mission is to exceed our guests' expectations in the quality of our food and the quality of our service. In terms of Grand Depot Café, our Food & Beverage department is frequently creating new recipes and training their staff to provide a positive experience for everyone. As with any business, there are unfortunate times when we are not at our best and we do sincerely apologize that you found us below your standards during your visit. We invite you come back in the future, especially because Grand Depot Café is currently undergoing a complete renovation and will reopen in March 2013.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
Level Contributor
85 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Not Worth The Price”
2 of 5 bubbles Reviewed January 6, 2013 via mobile

We are here while staying at the Grand Canyon Railway Hotel. We had tickets for the Polar Express train and thought since we were in our PJ's we would eat at the buffet and watch the 1st train leave. We saw no prices posted for the buffet and were shocked when we were given our total. The staff sat us no where near the windows even though the window area was almost empty. They did happily agree to move us to the windows when we asked. There were very few choices for children and the ones they had (pizza and chicken nuggets) were not very good. My 8 and 5 year old boys wouldn't eat much of it. The prime rib was not very good either. The salad bar was pathetic. In short, I would never eat here again.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tinaandandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xanterra, Public Relations Manager at Grand Depot Cafe, responded to this review, January 14, 2013
Thank you for sharing your experience with us, as customer feedback is how we gauge our performance in all aspects of our operations. At Grand Canyon Railway, our mission is to exceed our guests' expectations in the quality of our food and the quality of our service. In terms of Grand Depot Café, our Food & Beverage department is frequently creating new recipes and training their staff to provide a positive experience for everyone. As with any business, there are unfortunate times when we are not at our best and we do sincerely apologize that you found us below your standards during your visit. We invite you come back in the future, especially because Grand Depot Café is currently undergoing a complete renovation and will reopen in March 2013.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ceres, California
Level Contributor
54 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Thanksgiving meal”
4 of 5 bubbles Reviewed January 4, 2013

After our trip to the Grand Canyon, we dined here. Their dinner was well prepared and the butternut squash soup was to die for! We enjoyed very much ... I didn't give it an excellent because is was a buffet and I guess I'm spoiled, I like my food delivered to me!

Visited November 2012
Helpful?
1 Thank ladykat000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
92 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Very good...for the value...”
4 of 5 bubbles Reviewed January 2, 2013

We got free buffet style meals included breakfast, lunch and dinner. I didn't expect 5 star food, but even for buffet food, there was always a decent selection and even as a finicky eater, I was able to find a few things each meal I enjoyed. This is not really a light/healthy buffet, but how many are? You are on vacation, right? Also the service each night for drinks was good, never had an empty glass and were always personable. We enjoyed our stay for 2 days at the hotel and eating here.

Visited September 2012
Helpful?
1 Thank Erik4Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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