I agree with the other 5 star reviews I've read here. That is what made us decide to take Grand Canyon Railway experience. I don't know what's left unsaid, so let me share my experience with their very friendly attendants. My wife and I are seniors, my wife with mobility issues. We were offered a van for the short distance from hotel to railway, where she was met with a wheel chair, and they had a lift to get her onto the railway. We took the dome car to the Grand Canyon, then first class coach to return. Two HINTS: 1) the dome trip was worth it, even if only one way. I'd recommend taking the dome car on the first leg of the journey. HINT 2) Reserve in advance!