Just recently went on the Polar Express. It was great! We took my 13 month old and went with my cousin and her 2 year old. They both had a blast. We went on the 5:30p train and I think that is the best time. I think the 7pm train would be a little too late for the younger kids. The cold weather made it even a better experience. You each get 1 cookie and 1 cup of hot chocolate. I think they should offer you a cookie on the way up and on the way back for the price you pay, but I guess you are paying of the experience not the snacks. :) On the way up to the "north pole" I think the staff could get everyone more involved. Looking around I could see some kids getting a little bored. On the way back to the station they sing songs and get everyone in the spirit. I would definitely do it again next year.