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“Terrible service, overpriced, bad drinks.”
1 of 5 bubbles Review of Plaza Bonita

Plaza Bonita
Ranked #2 of 20 Restaurants in Tusayan
Cuisines: Mexican, Southwestern
More restaurant details
Restaurant details
Good for: Kids, Local cuisine, Special occasions, Dining on a budget, Large groups, Families with children
Dining options: Dinner, Lunch, Late Night, Breakfast, Brunch, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Terrible service, overpriced, bad drinks.”
1 of 5 bubbles Reviewed March 14, 2013

Mediocre food and terrible service for an overpriced evening. Waste of money and time, a terrible ending to what was a beautiful day.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Riversend80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
    Food
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    Value
    Atmosphere
Date | Rating
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English first
Toronto, Canada
Level Contributor
89 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Terrible restaurant”
1 of 5 bubbles Reviewed March 12, 2013

Horrible service, mediocre food. Waiter ignored for so long, people who arrived after we did, left before our food arrived. Seriously understaffed.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Canuck6616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
32 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Understaffing leads to long waits”
3 of 5 bubbles Reviewed March 12, 2013

We arrived for dinner around 7PM to a typical Mexican family atmosphere - lots of brightly colored walls ans tables. There was no Mexican music playing in the background that is usually typical of these places, in fact there was no music at all. We were seated promptly and the waiter showed up immediately, but we weren't ready to order drinks, so he left. Almost 15 minutes later, he finally returned and quickly took our whole order. While we waited, I noticed only 3 wait staff, one busser and the bartender doing triple duties. The drinks arrived another 15 minutes later. Finally, the food arrived another 10 minutes later and the order was not completely right.

My wife had the 2 item combo (taco and enchilada) and I had the Tres Amigos (chile verde and Colorado with a chile releno). Food was ok, not very spicy and chips were bland/stale, but typical for these places. Pluses were pretty good salsa and 4 tortillas with the platter.

Ultimately, don't go unless you have more than an hour and don't mind waiting for average Mexican food.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
134 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Excelent. Excelente!!!”
5 of 5 bubbles Reviewed March 10, 2013 via mobile

We were a group of 11 and we ended up going twice on a 3 day hiking trip at the Grand Canyon. Everything was perfect. Congratulations!!!!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank angelislote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Hills, California
Level Contributor
29 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Only restaurant open until late on a Saturday night in the Grand Canyon region”
4 of 5 bubbles Reviewed March 5, 2013

We arrived late due to a flight delay and a 6 hour drive from Las Vegas. This was the only dining option open on a Saturday night after 8pm not including the hotel we were staying in.

We liked this restaurant as the staff were so nice, it was brightly decorated, the portions were huge and it was reasonably priced.

We do not normally like Mexican food but it was actually quite good. We went for thesafe chicken option and the crushed bean side was actually more tasty than it looked!

We were very pleased.

Visited February 2013
Helpful?
Thank Valerie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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